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OK ... what? New Workflow Managers will be overseeing over 400 employees - anon

Posted: Nov 06, 2014

If we think things are bad NOW with NJA and work flow ... just wait. Each Workflow Manager has only been given ONE "POD" so far but as of this week, they will each be given a SECOND POD to oversee, each POD having at least 200 employees. The Workflow Manager that I've been assigned to told me on the phone this morning that her mind-bending work load is about to DOUBLE and that she will be overseeing 400 employees. She said she hopes she didn't make a big mistake by taking the position.

You think we're running of work NOW? Just wait. Things are about to get crazy.

MModal is cutting every corner they possibly can and - unfortunately they are SM

[ In Reply To ..]
Risking quality. Their model of having MTs type from random accounts all over the Country is going to end up costing them accounts.

It only goes to prove - MT

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that the people who made this decision about "pods" have no clue that it takes repetition for an MT to become efficient when working on the same account day in and day out. They are going to lose accounts and probably to their biggest enemy - Nuance. They got rid of the best of the best already so that only goes to prove their stupidity.

no. they completely - have a clue

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the KNOW this. its their plan. its how they keep from paying us a liveable wage. no one really cares about quality. i mean, the hospitals and the doctors don't care that much. they just want the info in their data banks pronto. i've had plenty of doctors tell me they don't really care if things are mispelled, as long as the basic info is correct. MModal is simply making sure they narrow the playing field as much as possible and keep us from getting good or better at what we do so they can keep their expenses down.

They didnt get rid of the best...they put them in the coding program - x

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x

Trust me, they did NOT put the "best" in the coding program - MME

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That made me laugh! I've done QA work for several of them - they didn't put the "best" in the Coding program (by FAR) ... they put the ones who could Google the test answers the fastest.

far more went into that selection process than you think - trust me.

[ In Reply To ..]
sour grapes?

Incorrect - MME

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My team had 5 members accepted into the program. Interestingly, 4 of those 5 members were on the brink of being performance managed because of accuracy and production issues and barely escaped being laid off with their admission into the program.

Being considered one of the "best" employees and being someone who passes tests are two vastly different things.

Glorified guinea pigs, perhaps? - nm

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Agree 100% a test proves nothing - sm

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I didn't even try to go to the coding program, for 2 reasons, first being I am close to retirement so I didn't want to take it away from a newer person that needs to be here a while, and second I hate taking tests. I am good at what I do, but take it out of the context of a report and put it in test format and my brain just goes somewhere else. ADHD to the max, the older I get the worse it gets. 6 months and counting

Oh good lord. Hardly... They couldn't afford to lose - sm

[ In Reply To ..]
their best MTs and MMEs that they rely on to keep quality work flowing & risk putting them in some thrown together experimental program someone came up with at the last minute, which still may not amount to anything. I'm sure they used disposable or mediocre employees for that.

keep telling yourself why that's why you didn't get in - whatever helps you sleep at night

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x

All MTSOs are losing lots of accounts this year, - because so many of those accounts - s/m

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are doing away with transcription altogether, and using doctor-entered EMRs. It's all going to go away, it's just a matter of how soon.

Losing accounts - sm

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For the same reasons I have stated before..My new doctor told me to find a new job and do it fast so I wouldn't end up in her office with panic attacks because my job dried up.

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OK ... what? New Workflow Managers will be overseeing over *400* employees - anon