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Not following CP's is beginning to catch up. - dnr
Posted: Oct 04, 2012
Some clients starting to notice and complaining. But geez, some of those CP's are so lengthy and convoluted and laden with so many things we do not get paid for. Of course, the longer the CP, the more likely the client is to complain. ... Some CP's are so long and involved, those accounts really shouldn't be farmed out to those who normally do the account. To be unfamiliar with an account with so many peculiarities is inviting trouble. Choices, choice, go through that CP and make sure you don't miss any morsel of unpaid tasks and cut your count in half, or just pick out anything major and move on, but then, some of these accounts, if you are not very familiar with them,you will be likely to miss some tiny detail. If the client gets angry enough, which will happen (because of there CP commands and the number of people doing the account who are new), the threatening emails will appear in your in box and the account may be lost anyways despite all the threats. Some clients need a CP "intervention" :)
I think if the clients knew... - Des
[ In Reply To ..]what MTs had to do but weren't getting paid for, maybe they'd start doing a little more on their end, instead of demanding the MT do it all.
Clients (thanks to MTSOs and their inflated promises) still think MTs make good money and are paid for all these little extras.
Clients need a wake-up call. It might not change anything, but at least they'd know and the ethics burden would be on them. "First do no harm." I'm sure Hippocrates meant this for the patient, but I'm also sure he didn't envision medicine as a commodity to be sold to the highest (or lowest) bidder.
I don't believe they would care. Just looking for cheap. - dnr
[ In Reply To ..]Most, if not all, of the people making the contract decisions have no knowledge of transcription - just like the clowns who make the software we are forced to work with.
One small ray of hope - old and burned out
[ In Reply To ..]One of the cardiology groups at a local hospital complained long and loud about the quality of their reports and the hospital hired back a half dozen or so experienced American MTs to QA the work, paying them decent salaries. A friend of mine is so happy she can now work 1 job and have some time for herself that she can barely contain her glee. It will probably be too late for most of us but hopefully this will begin to happen in other instutitions as well. We can only hope.
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