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MModal quality requirement - kcmt
Posted: Jun 08, 2015
I wanted to share with you all an interesting conversation I had while on a job interview on Friday. The job interview was for a QA-type position. The hospital is very well known in my area for being one of the best around. I say that not to benefit myself in any way, just to set the stage...
I get asked the usual questions about strengths and weaknesses, etc. The conversation moves along and the subject of quality comes up. I mention that my current employer's quality requirement is 99.6% while maintaining 150 lph plus mandatory overtime, and his jaw dropped. After picking up said jaw from the table, he said "surely you are kidding." I assured him I was not, to which he asked "are many MTs able to achieve that?" I told him I had no way of knowing but I could only assume since there was still being work done. He told me he had never heard of such a number.
SO, my fellow MTs, the next time you start feeling low due to a failed audit of 99.??%, just know it's not you that is the problem. Think about all the other jobs in the world...including the providers we have to make look good...and if their accuracy rate was 99.??%, they would be considered one of the best around!
I do not know if I have gotten the job or not yet, but dear Lord I hope I have. It's time for me and my obvious inability to do the job to acceptable standards to move on.
PS - the best part of the interview was when he asked me if I had any questions. I asked since this hospital is a teaching hospital, is there a mechanism in place to teach the residents how to dictate. He smiled a big smile and said "if you are selected for this position, that will be one of your responsibilities." Apparently, there are some hospitals out there who actually teach providers that the key to receiving a quality medical record is in how your dictate the material. Who knew?!?!?!?!
this high a standard is a factory standard - tired
[ In Reply To ..]Not the standard for interpreting some slurring, chewing, non-English speaking, machine gun talking doctor, who assumes we only transcribe for him and should "know" what he is talking about.
Diagree. Most other MTSO standard is 98%. - nm
[ In Reply To ..]x
Nuance is 99.6% nm - n/a
[ In Reply To ..]nm
Well, Nuance and MM is the same monster, just with a head on each - end. Other MTSO are mostly 98%. nm
[ In Reply To ..]x
Yes, machining a piston is EXACTLY like transcription - fools and idiots
[ In Reply To ..]See this article:
http://www.physiciansweekly.com/the-war-on-doctors-destruction-of-healthcare/
There are many articles out now about how these fantasy industrial metrics are being used against doctors, UPS drivers, warehouse workers, etc.
The same stupid idea is in this exchange:
http://www.kevinmd.com/blog/2015/05/were-losing-the-war-on-error-and-heres-why.html
Leah Binder is unable to conceive that humans and their body parts are not the same as pistons and carburetors despite many responders politely explaining the difference.
Now imagine Leah Binder as your QA person. I can't think of a better reason to quit.
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