A community of 30,000 US Transcriptionist serving Medical Transcription Industry
Just had an Indian IT support degrade me after - 25 years with this company.
Posted: Apr 11, 2013
I cannot wait when I am finished with college.
Anyway, I cannot get in to work. IT tells me what to do and tells me how I can change my password anytime. WHICH BY THE WAY I CAN'T!!!!! BECAUSE IT FRICKEN BLOCKS ME!!!!!
Then he yells at me and cuts me down when I went back in to see if I could change my password and indian IT yells at me and states in his UGLY TONE (WHY ARE YOU GOING IN TO THE PASSWORD WHEN I, I, I, "ALREADY" CHANGED IT!)
Guess what?? I wanted to go in to see if I could change my password again later.
Tired of being treated so bad after 25 years with this company. Counting down the months when school is done.
Sounds familiar - was his name "Phillip"? - FossilMT
[ In Reply To ..]I sympathize with your frustration, as I've had a couple of similar experiences myself with Indian IT.
evey time I call - I talk to a different "Phil"
[ In Reply To ..]Can't understand but about every third word he says. Sickening
Too funny, every IT guy is named Phil - sm
[ In Reply To ..]Then if you complain about their behavior, they say, "which Phil?"
I think we should adopt some Indian names - sm
[ In Reply To ..]We might get some better treatment that way.
Amy should be Kumari (means princess).
Phil messed up my computer - no antivirus now
[ In Reply To ..]When I put in a ticket that Kaspersky license had expired he called me and remoted in (what do I care, it is a company computer anyway) and actually disabled the Kaspersky instead of updating the certificate. So now when the computer crashes, and it will because I have absolutely no antivirus protection, the company will pay me downtime until they get me a new one. Way to go Phil.
Thanks everyone! I was so mad last night - I did not work. I was fuming.
[ In Reply To ..]There is a post up above stating about how cussing and not good words coming out of your mouth lately which is what I am doing. I never swear, but lately when it comes to how we are being treated I just cannot help it anymore.
Yes, I am trying to do something else with my life. Especially now than ever after talking to an Indian MT. He acted like he was so powerful and God Almighty on the phone. He even told me to have a nice DAY when it was midnight my time. I just hung up.
Changing Password - outahere
[ In Reply To ..]Indian IT should have given you a generic password and THEN you go in and change it. Your password is supposed to be private.
Again, cannot change password on my own. - Company blocked it.
[ In Reply To ..]To change password on my own, I go to user.
Then go to change password.
Then you go to username which I can type it in.
Then you type in old password (which it will let me do it).
Then it says new password WHICH IT WILL NOT LET ME!!! It is all blocked out.
And then it says type new password again. Once again, it is all blocked out.
So whenever I want to change password, I have to call Phil! Which I will not do!! Screw it.
That "Phil" business kills me... - me
[ In Reply To ..]In all the years I have been an MT, I have yet to come across an Indian doctor named "Phil." Kind of reminds me of Capital One's "Peggy."
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