A community of 30,000 US Transcriptionist serving Medical Transcription Industry
I know it's been said many times before and beaten to death..........but - Kiki1
Posted: Oct 03, 2010
But do they really think throwing us on multiple accounts constantly is going to help quality? What IS their motivation for this? It's just stupid. I would be more than happy to learn, say, THREE, accounts like the back of my hand, but it is impossible to really keep 12 accounts straight, even if you make notes for yourself, refer to them, you are GOING to NOT get it right, not without accepting 3 bux an hour anyway.
It would just be SMARTER to figure out how to keep all MTs on THREE accounts the majority of the time. I mean, occasionally going on another account if there is no work is okay, but this constant cesspool of accounts is just WRONG and STUPID.
It can't possibly be just so we "make less" like some say here. If we make less, they make less, so it has to just be simple stupidity......
the bulk of the work is gone - sm
[ In Reply To ..]American MTs are getting the scraps, which means the worst of the worst dictation. There is plenty scattered across each account. That explains the cesspool. The understandable and workable dictation (remember what we used to get three years ago) is gone to either VR completely or India.
Makes sense. However, I wouldn't mind getting VR, not that - Kiki1
[ In Reply To ..]I love it for sure, but I'd rather have VR work on a familiar account than crappy unfamiliar work.
I'm sure they plan on sending ALL work to India soon enough, I'm resigned to that fact.
I wouldn't have to wonder though, if the CCMs - Kiki1
[ In Reply To ..]Would be honest about things. That is probably the part that enrages me the most--and I don't believe that they just "don't know" either. I've asked all of my CCMs numerous times what is up, to tell me, I can take it, whatever, blah blah, and the all come up with an excuse of some sort or another.....it's a slow time of year, it's a holiday (even when it isn't), we'll pick back up, they just really need extra help on all those other accounts. When I say, fine, I don't mind helping, but can I at least stay on ONE account in any ONE day, even if it were to change DAILY, they have no answer.........I try to get them to see my point...they say they totally understand and will talk to "someone" about it but nothing ever comes of it.
I would like answers myself - anon
[ In Reply To ..]I know I am blessed, I work on one account that refuses to offshore. I have worked on this account for years. We never run out of work, but for the last few months the number of MTs on my account is unbelievable. Several months ago if we had 25 MTs working we were busy, now most days we have three times that. I want to know where they came from. I guess Spheris might be part of the answer, My boss told me MQ really overhired when I asked her. I don't know if it is MTs that have NJA on their accounts. I also think it is MTs from somewhere making up hours on my contracted time. I have never worked someone else's hours unless my boss okayed it, but now it is dog eat dog. I cannot get a real answer of who these MTs are. If I did, I would not feel so angry about it. I contracted for those hours, now I am NJA in the morning because there are so many MTs on the account. But, I find that no one works weekends very late at night. If these MTs are just making up time or something, they should work the shifts that are less staffed. Sorry to rant, but this makes me very scared.
You are lucky to work on an account that won't offshore.... - Kiki1
[ In Reply To ..]But what is funny is that I was told about 3 or 4 years ago that my account would NEVER offshore as it was a children's account (whatever that means). My CCM at the time was adamant that it would never offshore. Funny, now I come to find out that some of the work (ERs for now) HAVE been sent offshore. I am convinced that the hospital has NO idea this is happening, either.
I don't think the extra MTs on your account are Spheris MTs - I think we got all their accounts so I'm pretty sure the Spheris MTs stayed on their own accounts. I think the DID overhire a lot of desperate newbies who were having a hard time finding a job and paid those desperate newbies a very low line rate. I think they want to replace the higher paid MTs with the cheaper newbies. I'm betting the reason the accounts are so loaded is that they expected the older MTs to quit at a faster rate, but that prob isn't happening quite fast enough for them. Hence all the BS that ensues for us.....don't send more than 5% to QA or penalized, cesspool, and so on.....I have a feeling that is only the beginning.
KIKI - I appreciate your response - Nell
[ In Reply To ..]I am one of those older MTs, 33 years, and I agree with what you said. I guess I am in that higher pay bracket, and I have the same feeling, this is only the beginning.
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