A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Need to Vent! - BeachyMT

Posted: Feb 10, 2012

I absolutely hate the account I type for....hate it. Is it really THAT difficult to want most of the physicians dictate correctly? I said 'most' too because I do know that to expect all of them to dictate correctly is ridiculous. I can't even average 10 reports an hour on this account because of the errors. They mumble, slur their words, clip their words, rustle every paper around them... and I'm taliking about 80% of them! This is a new account to me and I don't know how the other MTs do it without pulling out their hair! I said something to my team leader and she brushed it off.. you know how doctors are... I used to work in large imaging facilities and a large medical school/hospital and this would not have been put up with. We would tell them what they were doing incorrectly and it would be resolved (mostly). but these people still need to say something to these doctors! This is per-report pay and there are no short reports, none. How can I make minimum wage while typing 6 reports per hour? Just because they have an MD behind their name doesn't make them God and I think that's what this facility does. Maybe I've just been doing this too long and it's getting to me. I've been dying financially and I think I've just had it...

neet to vent - DiggerMT

[ In Reply To ..]
I have only worked at home doing MT. I have worked for 3 companies, and it has been the same thing in all 3 companies. Nobody says anything to any dictators. It is so ridiculous. Some of them have been mumbling the same thing for 3 years and nothing ever changes. I met someone once who had just graduated from school as a psychiatrist, and she told me that they never were taught anything about dictating.. I couldn't believe it.

Sad but true to bad dictators. - Been there, done that

[ In Reply To ..]
Sorry to agree with above, but after 30 years of bad dictators, I have given up on the idea that doctors will ever change their style for us. You will have an occasional one who is very considerate and will apologize for his errors. Overall they mostly do not. If this bothers you so much and you cannot make a living with this account, I would let my team leader know that you will not put up with this anymore. Of course be prepared to not have a job, probably. I guess it all boils down to what you are willing to put up with and for how long. I had a horrible, mean-spirited boss who delighted in causing her MT's mental anguish. I just kept quiet and bit the bullet for about 10 years, until I was able to retire with enough money to live on. It all depends on you and what you can handle.

Good luck and hope you can come to a good decision for your own sanity.

They seriously thought they had to be taught how - sm

[ In Reply To ..]
to dictate???? Seriously?? Good grief!

Somebody to teach - Alice

[ In Reply To ..]
The supposed tolerance of MTSOs for BAD dictators is one of my pet peeves. I just cannot get over how it has been allowed to exist and continue without action.

It seems that the MTSOs are just too scared to be honest with facilities and dictators for fear of business going elsewhere. What really gets me is the apparent acceptance of MTSOs (as well as a large percentage of MTs) for the poor dictations as just being "the way it is" and "part of the job."

As far as teaching the dictators how to dictate, I thought someone would at least take the time to explain to the dictators the importance of stating first and last names of consultants or courtesy copy recipients, plus possibly spelling out difficult names of persons and places.. Plus, the usefulness of speaking clearly and not too quickly, enunciating, not eating while dictating, stopping the dictation during a fire alarm, not coughing or sneezing into the microphone, etc. Maybe these dictators just don't know enough to realize that these little efforts on their part would be so helpful to us. It seems to me that common sense and writing skills are not included in their list of abilities. At any rate, how can we hold them accountable if nobody EVER gives them feedback?

Mumbling doctors - JW

[ In Reply To ..]
The good conscientious doctor will be the clearest doctor you will ever hear. They care about taking care of their patients and not so much what they are reimbursed. They make sure the whole process with a patient is correct. The trick is to have a few of them in your account. I feel bad for you because I know the frustration. Maybe you will have to stand your ground and refuse to do them until they clean up their act. I did it and got away with it once with a company Good Luck to you.

Dictation 101 - sm

[ In Reply To ..]
Someone should have thought of this a long time age. Dictation 101. Go to the insurance companies and pitch this notion that if the doctors have correct documentation that their liability insurance will be lowered. The insurance company should demand that every doctor who has ever been sued because of wrong documentation take this course to lower their insurance a percentage. You got hit people in their pocket before they take anything seriously!!!!!

It's all moot anyway. - EMR

[ In Reply To ..]
Nice fantasy you've outlined there. But with MT doing the death rattle, it's all moot now anyway.

Good dictation etiquette price - luckyladyinca

[ In Reply To ..]
When I quote my clients prices, I give them this, and I get crystal clear dictation on a land line, as the quotes I give for cell and VOIP or other poor dictation is astronomical, meant to deter.

They are all so terrified of losing the account - Old and Tired MT

[ In Reply To ..]
They won't say anything to ANYBODY because they are so scared. If I were "running the show", I would tell them that we are trying to give them an accurate report and that we need the help of the dictators do accomplish this. Until somebody files a big lawsuit over mistakes in a report, they won't do a thing-- but of course, they will blame it on the "stupid MT" for the mistakes. We never win.

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