A community of 30,000 US Transcriptionist serving Medical Transcription Industry
The account I work has a ton of untrained young dictators who never learned what a pause button was, and half barely speak English, requiring restructuring of most sentences. They think it is fine to blabber through the ROS and PE since it always comes back perfect (after a ton of research to decipher it) and don't think it is necessary to say more at the end than "CC Matahadavadah. They don't say "Doctor" first so you don't know if it is a last name, first & last, or what their title should be. This particular name would take 14 different searches, for all the ways the name could be divided to a first and last, if it is two names. That's 14 searches in the doctor roster & Google. The other bad habit is that they do not use a pause button while they have dinner, review a patient history, or drive through the car wash. We can only edit as fast as the words come out. Last night I had to wait 3+ minutes for the first word!
So, I get this warning that my hours turned in must not be correct as it should have only taken 1/3rd that time to edit the volume of lines I had.
I have explained what takes so long, how it can be corrected on the dictator's end, and asked them to advise what duties they wanted me to continue doing, i.e. search until I can fill in a blank or just spend a few seconds looking for a doctor's name and then sent all this crap to QA? What DO they expect us to do?
I'm curious, do any MTSOs actually tell you that you will not be paid for your research, checking email, responding to their email, etc. when you are employee status? Has anyone been fired for not making minimum wage when it is not their fault?