A community of 30,000 US Transcriptionist serving Medical Transcription Industry

India should not be blamed - santhosh

Posted: Jun 13, 2010

As compared to the total medical transcription work of US, the portion of MT work outsourced for India is very less it seems. Some are blaming offshoring of MT work to India as a cause of cheaper pay rates for US MTs. But the fact is different. Now a days MT companies in US are switching to voice recognition method of their MT work which requires only editors and proofers and not MTs. Hence MTs are eliminated from the scenario. The voice recognition software is doing work for much cheaper rate, that is why companies are switching to voice recognition method. As a result, the pay rate for MTs is decreased.

In India also medical transcription companies that are having headquarters at the United States have stopped home medical transcription work for MTs. The work is only given for proofers and editors with 3 to 5 years of experience in the field as home transcription from one or 2 years. Hence lot of home MTs lost thier work and they invested a lot to set up necessities for home transcription like computer, backup UPS, batteries, internet charges, modem etc. So, I think the main cause for this development is the voice recognition software. So blame the voice recognition software, not Indians. Actually in this globalized world if one have to survive competing is necessary. Spheris like companies became bankrupt due to inability to compete. So, I think this type of development is enevitable in a globalized world. No senators or others can offer help in this situation because if US fails to compete with the other part of the world, the loser will be the US itself. Otherwise US should isolate itself from globalization and remain solely and lose the economic benefits of globalization by protectionism. Actually USA has very little population as compared to India. India is nourishing 110 crore people with a geographical area of 32,87,782 sq. km. while USA is nourishing only 25 crore people with a total geographical area of 93,63,123 sq. km. I do not know why having such a vast geographical area people of United States are blaming Indians for their sufferings.

Me thinks you be in India . . . - phraseology is so very

[ In Reply To ..]
telling. Try as you may, and as educated as you may be, it is very difficult to hide the fact that English is obviously not your native language.

Personally, I don't blame MTs in India for taking the work if they can get it. I blame greedy company owners for trying to line their own pockets at the expense of the American public.

I would like to see the end of all offshoring of ANY type of work. We need to keep our own citizens employed. I also don't want my personal healthcare and financial records in the hands of unregulated entities.

Santhosh was not trying to hide that he/she is Indian, - sm

[ In Reply To ..]
since he/she posted under "Santhosh," obviously not American.

I bet you would be more than happy and proud were your Indian language as good as Santhosh's English.

GLOBAL ECONOMY - MT

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I maintain that those of us in the USA might do ourselves a favor if we seriously investigate the option of becoming seriously involved in international commerce...not just MT work. There are other industries that allow us to work from home while profiting from the global economy rather than suffering because of it. Maybe many of our problems stem from the fact that we just want things to stay the same, which they never will.

The largest and cheapest English speaking labour of the world - India ..

[ In Reply To ..]
has already taken over other businesses as well like .. Call Centers, Online Support Services, Software Development, Data Entry, Billing & Coding blah blah.

What is left behind?

Not working for someone else - MT

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Global commerce, sales, network marketing, etc. Even some online auction sellers ship worldwide.

So you think they speak English in India? - Ha ha ha ha ha!

[ In Reply To ..]
nm

The largest and cheapest .... - anaon

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You might learn how to spell in the US, we do not use the Queen's English, it is L-A-B-O-R, not LABOUR!

You make good points in your post, but... - xyzzz

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Editing and proofing poor quality ASR takes just as much knowledge as transcribing or QA'ing, and is more time consuming reading every letter, so why should the pay be that much less? From 10 cpl down to 3 cpl? That's not realistic and IMHO is influenced by the Indian lower pay scale. And as your post demonstrates, as articulate as it is, any American could pick it out as being from someone not familiar with American English usage. Nobody here says "hence," for example.

Indians are taught British English in schools, - sm

[ In Reply To ..]
HENCE they use hence......

Shanthosh is INDIAN, not American, it is obvious, don't you know this?

He/she did not try to pass as an American MT.

That's not the point, regarding transcription - of US med reports

[ In Reply To ..]
especially ASR reports, a knowledge of "American" English is invaluable, not to mention medical terminology, and lack of it shows up for MMEs reviewing ILP transcribed reports for lower cpl and more time reqired for their full QA reports.

Not just "American" English, but idiomatic American English-- - sm

[ In Reply To ..]
--which is one of the hardest things for a non-native speaker to learn, and varies from locale to locale.

it can be achieved through the "immersion" method of learning a language - living among natives for a long time

[ In Reply To ..]
nm

the "medical terminology" can be learned - idiomatic ?

[ In Reply To ..]
by ILP, it is not subjected to the "locale."

Regarding the "idiomatic" language issue, does it harm the report in any way if the dictator uses "hence" instead of "therefore." etc....?

Must every medical report be dictated and transcribed in "idiomatic American English?"

I do not think so.

I am against offshoring, but the reason given by this and the next posters are not relevant, others are.

Please know, Santosh, that not all Americans blame India-- - SM

[ In Reply To ..]
--either the country or its people/workers. It's just that, with the frustration of the change to a global economy and the subsequent restructuring (and sometimes loss) of jobs domestically people naturally search for a source to blame and it's simply easy for us to say "India."

Then, too, many Americans have a distorted view of reality when it comes to international commerce and America's place in it. Generations here have grown up thinking "we're number one," and "we have the best system in the world," and now we're losing on some fronts and folks just don't know how to cope with that. Eventually, we'll find our way.

But, again, just as we should not just blame "India" in some blanket indictment over the situation in which we find ourselves, don't assume all Americans feel that way. I don't.

please santosh - magsnfla

[ In Reply To ..]
Well, aren't we the little lover of India-has-stolen-our-jobs-for-the-past-2-decades and has flooded our health care system with their doctors who should be home taking care of their own people? You post induced emesis.

what an amazingly rude and obnoxious post - another MT

[ In Reply To ..]
.

So, in other words - earlymusicus

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American workers should just make themselves as poor as workers in India and other poorer countries? And that will be a good thing? Give me a break! America was founded as a country where an ordinary person could rise above being nothing but a wage-slave! And if competing with the salaries paid to workers in poorer countries is such a good thing, how come we don't see American CEOs being told to compete with the low wages of CEOs in poorer countries? Why is it ALWAYS American workers who are expected to make concessions and be satisfied with a few crumbs? What is happening in globalization IS NOT FAIR competition - it is competition to see who can have the poorest workers! And that IS NOT GOOD FOR ANYBODY!

Of this entire thread, starting with santhosh's post, this was the one that makes the most sens - Kiki

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