A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Webmedx something going on ....not good - anon

Posted: Feb 16, 2011

Just wondering if anyone else is feeling something is really not right here, a feeling of foreboding, afraid to check my e-mail. From getting e-mails about pauses being reported as too high (from MModal's program), being told to blank it instead of spending so much time on research. Then getting e-mail about too high of a percentage of QA. Then from others have heard they have been fired for not meeting the state minimum wage. A big increase in HIPAA violations, more than likely due to trying like crazy to do all of the above, mixed messages...slow down and verify, NO speed up so you don't have that high pause rate, NO hurry up or you won't make minimum wage.

Originally we were told there would be certain physicians who would never be on ISR...but I am not seeing that. I have had some absolutely pits. A 15 minute dictation ISR and I had 30 lines, edits up the wazoo, he changed his mind repeatedly and then deleted a whole paragraph, said it was a mistake, and yes I made less than minimum wage on this report at ISR pay rates. But wait, we are not allowed to report these for removal from ISR, this is not one of the allowed reasons!

Today's e-mail says do not deviate from your schedule for any reason, unless you give plenty of notice, and no PTO for Friday through Monday.

I have a very very bad feeling in my bones, just wondering if anyone else is feeling the same?

Maybe it's your STM. Mine is not saying sm - Lola

[ In Reply To ..]
anything about no PTO or schedule deviations; maybe your particular accts need really tight coverage?

I look at reminders about percent to IQA as just that - reminders, not scoldings. I think they want people to be aware of what they are doing, with the pause percent thing, etc.

I feel uneasy too. My STM is cold and snappy. I never - get an individual compliment anymore. nm

[ In Reply To ..]
nm

No bad feeling here. Everything is business as usual, no complaints or foreboding. - nm

[ In Reply To ..]
nm

Do get the feeling they're tightening up on - schedule compliance and production.

[ In Reply To ..]
I'm wobbly on schedule compliance and will tighten up, thus minimizing my own foreboding to just an oh-oh. No problem with production or QA, so no messages there.

I'm not crazy about it either, but some tightening up is probably an inevitable result of heavy competition in the field for clients willing to pay less and less and wanting shorter and shorter TAT. Optimize returns from employees to optimize profits. Good management means stable company means stable job.

As long as it doesn't lead to erasing what makes production work at home better than hourly pay in-house.

Good luck, OP.

Tightening up/pushing for higher production - Nother Webber

[ In Reply To ..]
I think this is like when they went from 35 to 40 hours per week for FT. Pushing to get more from each MT (at a now lower rate) so they can cut down on number of MTs and benefit packages. They could save quite a lot on holiday pay and vacation pay that way. JMO but I think they are whipping us to get us to put ourselves out of work quicker

AND HERE COMES THE VERY PREDICTABLE MANAGEMENT - Plant

[ In Reply To ..]
.

Ask your STM about the # of accounts changing. - nm

[ In Reply To ..]
nm

I don't work there but I always think if you can't make sm - LisaS

[ In Reply To ..]
minimum wage doing transcription, you shouldn't be in this field. What would that be? 100 lines an hour?

If you do not work for Webmedx you have no idea - what we are up against

[ In Reply To ..]
Some day it may happen to you and you might get a smug, snappy reply. See how it feels.

The day I can't type 100 LPH is the day I hang up my keyboard. nm - No Flame, just Fact

[ In Reply To ..]
I don't care what platform or company - that's barely one line a second. Wow.

typing speed is NOT the issue here - anon

[ In Reply To ..]
Please read my initial post again. My straight transcription speed BEFORE ISR was 250+. Then ISR came, and I lagged for a while, but learned keyboard remapping, all the shortcuts, and can often get to 300 to 350 lph on a job that does not involve more than 30% editing (which they promised their "perfect" MModal product would deliver.

Now, however, at least 30% of the ISR is from the worst of the worst dictators, I am good at ESL, this is not the problem, it is the mumblers, dictating on cell phones, changing their minds constantly so that a 15-minute length dictation yielded me 30 lines, and I pretty much had to retype the entire report. And you mean to tell me that making 5 cents a line for 30 lines ($1.50!) on a 15-minute length report, you could do better, and beat minimum wage? Please do not comment if you can't read the original post!

Amen, sister!! nm - sick of it 2

[ In Reply To ..]
x

Over 160 LPH in my state...sm - Rainy

[ In Reply To ..]
for min wage with my pay rate. I know, that is still pretty low, but when you factor in ISR rate, 90% ISR work, crappy audio, it is very easy to fall below min wage. Please read OPs original and followup note. Like "anon," I do well with ESL (I'm a weirdo who prefers them over Americans), and straight typing speed is pretty fast. Heck, even basic editing speed is not too shabby, but there are too many editing jobs that are pure garbage. And will someone PLEASE outlaw dictation done on cellphones?

No, if you cant make min. wage doing transcription, it - means your employer is jerking you around.

[ In Reply To ..]

I've been noticing the same things, and feel the same way - except that instead of webmedx, s/m

[ In Reply To ..]
I work at Acusis. The same poo-poo is going on there. They want 100% accuracy. No blanks. No QA submissions. All while transcribing for the world's worst dictators.

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