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Transcend Compensation according to their Website - anon

Posted: May 26, 2011

I thought I was working for Transcend already until I happened to look at their Career page today. It says they offer CPL based on experience and work types transcribed, Mon-Fri positions with rotating weekends, and shift differentials. I've been there for three years now, have never had a raise, make as much as the next person, and work 2nd and occasionally 3rd shift, but have never received a differential. Anyone else working for Transcend out there that doesn't receive these compensation benefits? I'm just curious. Maybe it's a different Transcend (which I know is not true, just be facetious).

I thought it was just me that worked for the "other Transcend", the one without - same boat

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raises, without shift differential, and the one that tells you that you are just lucky you have a job. The one that rewards the MTs who have not tried to be highly productive, use every resource to try to improve themselves, etc., and the one who never hears anything nice from the TL or ROM. Maybe we need to apply at this new Transcend company. All these innuendos about all these changes make me even more nervous, since the last changes I was supposed to embrace was a cut in pay and cut in benefits when our company was bought out. Wonder if they will cut us to less than 4 cents this time or take all our PTO away now.

Glad I'm alone on this boat - anon

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It also said they offer paid training and lots of meetings to discuss all the things going on with Transcend. Well, my paid 'training' consisted of half an hour with a trainer, then on my own. We never get paid for the meetings, so I stopped attending them. Luckily, I have an awesome TL, but my ROM is another story. She never had anything nice to say and I'm always afraid to open her email because I know it's going to be here complaining about something. As for a paycut, if they do that, I'm outta there.

I know I said I'm glad I'm not alone on this boat, but with that said, I'm sorry that there are others that feel the same way I do. I really have to wonder if we are working under the same people because I've been told numerous times I'm lucky to have a job. I'm so sick of that. These jobs are a dime a dozen. I only stick with Transcend because they do seem to be better than the others, but better doesn't mean great. I did recently get offered another job through another company doing straight typing that pays more than what I make now, but while I'm in training I'm very limited on how many jobs I can do. Once I'm out of training, I may take that one on full time so long as it looks like the work will stay consistent. We shall see. Until then, I'll just keep waiting for my shift differential. I stopped asking for a raise a long time ago.

transcend - still the worst

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I used to work for Transcend and got paid for most meetings. Having said that, it is the worst company I have ever worked for. They have created a "dog-eat-dog" atmosphere. A LOT of cherry picking by some of the team leads made my life there miserable.

Raise at Transcend - Jean

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I asked for a raise at Transcend after having been there for 3 years and was told "no." Then I was told about someone who was doing 4000 lines a day, or a little under twice what I was doing, as a comparison (and presumably why should I have the nerve to ask for a raise?). So, I quit. Screw them. And furthermore, I don't believe that this individual could do 4000 lines a day on that crummy M*Modal editing platform they have. I think she was subcontracting the work or hiring her family to work to get all those lines every day.

"Screw them"...my sentiments exactly LOL - anon

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I've only ever known Transcend to cut pay, not raise it.

They can tell us lies like that "high producing" MT, - because we never see our fellow MTs, so -

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how are we to know if anyone really does those high line counts? (And I don't believe 4000 lines a day for one minute!) They could say someone produces 10,000 lines a day, and other than somehow having all their employee and production records supoenaed and brought before a judge, how would we ever be able to prove otherwise?

Unless they can prove to me that someone produces 4000 lines a day, I will presume they are LYING.

They HAVE to be lying - mt

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They send out editing line rate counts every week and there are so many people that are only doing 150 lph editing. There is no way anyone is doing 4000 lines per day. On my best day, I can do 1700. Definitely lying. Regardless, not giving one a raise because supposedly one person is making those kinds of lines?! What does one have to do with the other? I've also been there three years and have asked for a raise twice. All I've been told is that I should be glad I have a job in this economy. Whatever.

They'll be lucky to still have a company "in this economy". - anon

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Once employees have no choice but to go elsewhere because they've exhausted savings, cut back to ramen noodles 3 times a day, and simply can't afford the electricity it takes to fire up the computer and work for Transcend...or those who have a 2nd household income simply get tired of slaving away for what amounts to nothing when they realize their valuable time is better spent with spouse and kids, if not a better paying company.

Guess I was naÃ�Â¯veÃ¢ï¿½Â¦I was doing - Jean

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I figured that if we could do double, I should be able to do 4000 too! But most of the time I did 2200-2400 a day editing with the exception of 2700 one day only. After banging my head against the wall trying to figure out why I couldn't double my production or even get close, that's when I asked for a raise (after being at Transcend 3 years, maybe 1-1/2 years editing) and when I asked for a raise and was told "no," then I just figured it was time to go. FunnyÃ¢ï¿½Â¦I thought 3 years was a reasonable enough time to have to go without an increase in pay. Now I realize that MTSO's for the most part NEVER give pay raises. ButÃ¢ï¿½Â¦someday the economy will get better and then I hope people will remember the %$#@*** these companies dish out to their employees and I hope we all will be able to boycott them! They all probably figure if that happens they will just take the work to India. But the inflation rate in India is 8 or so percent! By the time the economy gets better it will probably not be very cost-effective to ship the jobs over there, since they are trying to make us work cheaper and cheaperÃ¢ï¿½Â¦and will probably have to pay more total compensation in India than they do here. Apparently the Indians get their health care completely PAID. They get time off. They get snacks and a gym (they must have to work on-site). Maybe these companies will just go out of business or go bankrupt. Speaking of bankrupt, did anybody ever figure out why Spheris went bankrupt? Was some management official's hands in thue cookie jar?

Boy, something screwed up my post above! - Jean

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It looked OK when I looked at it and checked it for errors! Sheesh! "Guess I was naÃ¯ve" was what it was supposed to say and the other funny symbols were supposed to be ellipses (three periods).

Someone has to pay for those elaborate ROM conferences they - you are right

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have with 50 people or so all in private rooms, gifts, all meals paid, transportation, etc. And 10 cents says what was discussed, decided, and learned could have been just as easily put onto their oh so wonderful site for training, and the only thing the MLS will get from it is a reduction in pay, benefits, or both. That is why all the secrecy behind the big changes are coming.

I don't see anyone on VR doing that much, too many mistakes in these - reports

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Wish they would have VR for a certain anount of time during your day and then straight typing another amount of time instead of all mixed together. I think it would be better to VR for a certain number of hours and then straight type for a certain number of hours. You get settled into VR and then here comes a straight typing job and then straight typing and then here comes a VR job. It just seems like you're constantly changing your routine and way of thinking this way. JMO

I do 4000 lines a day on M*Modal at Transcend - Average over 500 lph

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I'm not saying its easy, but I have been doing it consistently for 2 years and just for the record I can't get a raise either!

I JUST find that hard to believe! - Jean

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Just out of curiosity, how do you do it? I really have a hard time believing that unless you're getting reports that don't require much in the way of correcting. That M*Modal never "learned" anything that I ever saw. The only reports that I could ever get going fast on were the sleep medicine reports that didn't require much correction and then I could do 400 or 500 lines an hour by editing, but thery were the only ones and one certainly doesn't get a consistent diet of those and who would want the same report all the time, anyway! The rest of the reports....nope--they were never in good enough shape for a line count like that.

I can occasionally get to 3000, but usually 2500 a day. - Agree with you

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I could probably get a lot more if I did not have to change were to where, 1 to an, one, on, or a, 8 to whatever word it is replacing, take out full code 20 times in each report, replace V lock with V-Loc on every op report using it, remove pull from another 30 places, figure out what each number it puts in is a substitute for a word, add the conjunctions because it uses a comma or a back slash for half the words, add or complete at least 10% of the phrases in each report, change percent to %, change manuel to manual, and triple check every number that is in a report because it usually types 0 when 8 should be the number, etc. I have been reporting these same errors for over a year and nothing ever gets fixed. Instead of waiting for the M-modal to learn the words, why not try forcing some of these down its throat and then if it is a "learned behavior", then the MLS doing it wrong can learn to do it the correct way once they see how it should be.

...or how about paying a human a decent wage to do it right the first time. - Just My 4 Cents

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But that's too much like common sense.

That ad was probably directed at India. They're - the ones who get a halfway fair deal. nm

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