TTS - MY EXPERIENCE - STAY AWAY - EX-TTS

I read the posts on these boards now and again, but never ever post here.  I feel like I have to post something at this point.  I came to the boards seeking current information on TTS and like a complete fool, I didn't listen.  I was snowballed by the recruiter into believing the boards are a farse and it's a great and wonderful place filled with unicorns who fart rainbows  (obviously I didn't really buy all of that mess, but I was falling for a good bit of it).  The problem is, I trusted her.  She gained my trust by what I thought was her being honest with me.  She gave me extremely detailed explanations of each account and what the pay was, etc.  I was shocked, because most places aren't that specific.  They surely don't ever give you the option to choose your own account like TTS was offering.  I thought I must have finally hit the jackpot and though the boards said it was a bad place, that wouldn't be my story.  It would be different for me.  I'm a hard worker with a great work ethic, etc. etc. and "it won't happen to me." 

Guess what.............it lasted for less than 2 weeks and I quit.  Yep, it was not only what the boards said, but even worse.  I was foolish enough to let the recruiter pull the wool over my eyes and talk me into the belief that even though the pay sucked, at least they always have work.  I came into it fresh out of the gate editing 500 to 600 lines per hour with 99.89% accuracy and above as an average within the first 48 hours on the account.  I share that only to make it known that I was definitely more than capable of producing the minimum and my quality was top notch.  However, that being the case, I still couldn't seem to squeeze an ounce of respect out of these people.  It was very clear that I was nothing to them but a pile of manure and they were the shoe.  I sent email after email after email and they were all completely ignored.  That is just plain disrespectful and rude.  If you don't have time to answer a simple email within a 24-hour time period, you have no business hiring new people who you clearly have no time to properly train.  I had no idea who my "boss" even was, who my account manager was, who I answered to, etc.  I was completely clueless.  I was just supposed to sit there and type and be clueless.  I would even send messages via IM to the trainer while showing online.  A few minutes later, I would not get a reply and she would sign off and show offline.  Really?!  But we are supposed to have messenger up and open to communicate.  Why?  Clearly it was pointless.  I called and left voice messages and was told the phone never rang, so my calls would not be returned either.  Phone ring or not, the voice message doesn't erase itself.  

After deciding to quit because it was much too frustrating to not be able to get answers to questions regarding account specs, or whatever else I may have needed, I turned in my resignation.  Surprise surprise........they didn't receive it.  Now it was a big elaborate story about gmail not working with TTS.  So, right then and there, while on a phone call, we sent test messages back and forth through the same gmail account and voila.....apparently miracles do happen, because every single email went through without a hitch.  Go figure right?!  And I may have fallen for the nonsense if I hadn't read my exact scenario almost word for word posted by others who had the exact same experience (minus the gmail part...they were just being ignored I guess).  

They require emails to be sent to a loop of people and I have no clue who I was even emailing.  Everything had to be handled by more than one person and I assume there are 2 reasons for that.  One, the staff (more like staph as they are the equivalent of a bad infection) is too incompetent to handle anything on their own without someone holding their hand and two, they want backup because they know they are hideous people with hideous business practices and a lawsuit is just waiting in the wings and proof and backup will be necessary in court.  

I had no idea who the Dictaphone team lead was, but my way of being introduced to her was by her calling me and belittling me, talking down to me and insulting me in slang terms for not being on for my shift when I, in fact, no longer worked for the company.  Oh, wait........once again, she didn't get that email.  Imagine that, right?!  It's fine.  I have thick skin.  I understand that it makes classless, tactless, ignorant people feel better about themselves and their shortcomings by tearing others down and calling names and using slang insults like a child.  It's sad, but true.  

The most disgusting and disturbing part of all of this is that the company owner just sits back and lets it all happen.  She will also not reply to emails.  She hands the reigns to the people who act like animals and lets them run like a pack of wild wolves without a care in the world.  It's a hideous way to run a business and they whole bunch of them should be ashamed of themselves.  

I write this simply as a warning to those who were in my shoes thinking it won't happen to me, I'm a hard worker, I'm a good producer or whatever the case may be.  It will happen to you just like it happened to the hundreds or thousands of other people who posted about it on the boards here.  They show no mercy, they have no feelings and they show no remorse for their disgusting actions and disrespect to their fellow human beings and to top it all off, they pay next to nothing and the voice recognition drafts (at least on Dictaphone) are not good.  Do yourself a favor and take an extra day or 2 or whatever the case may be and keep on moving and wait for that next interview or offer to come through.  You'll be glad you did.  In the meantime, maybe I should consider stooping to their level and see about a slander suit or perhaps harassment for the way I was talked to.  DISGUSTING!