A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Nuance in the news again - sosad

Posted: Nov 12, 2014

http://triblive.com/news/westmoreland/7112077-74/excela-nuance-jennings#axzz3Inb8FMZc

too bad it is such BS that you have to be on FB to make comments - boy do I have some comments...

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I hate FB but am so glad a few people did speak the truth in their comments.

FB should draw awareness to the injustices also, not just the glitz and - glitter

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This article stated things exactly how Nuance and all the MTSOs have operated for years and are still getting away with it. Oh, yes, they offered jobs to their existing loyal employees....where is the whole truth and nothing but the truth, so help us God?

Way back in the 70s when services were taking over in-house jobs, the liar MTSOs at that time were reassuring the doctors that all of their work would be done by the same people in-house. That is what they were telling the doctors. They had no intention of hiring any one, and one in fact questioned the owner and she said that the office was too far for her to travel to. Lies were then and now it has become their platform. That was the beginning of Transend, who had come home base in Georgia and came to acquire DataLogix. Where are they now...evil tactics monopolized by the Big Kahuna.

For those not on FB. - The article.

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Excela Health switches to outside transcribers
By Bob Stiles Staff Reporter
Saturday, Nov. 8, 2014, 12:01 a.m.

Excela Health System is switching to a new way of doing medical transcription for doctors and other health care professionals.

Excela has joined with Nuance Communications for medical transcription services, spokeswoman Robin Jennings said.

The change takes effect Tuesday.

â��As of Nov. 11, we will no longer do transcription internally,â�� Jennings said. â��What this really is is an upgrade in health information management technology.â��

With Nuance, doctors will use voice-recognition software to produce a transcript of notes or similar records about a patient. The transcriptionists then review those statements for accuracy before they become part of electronic or other medical records.

Currently, the transcriptionists listen to recordings and convert them into written reports, Jennings explained.

â��What you want is to increase the turnaround time,â�� she said.

The approximately 20 employees who handled transcriptions for Excela were offered jobs with Nuance, starting about a month ago, she said.

Neither Jennings nor Nuance spokeswoman Ann Joyal could say how many Excela employees joined Nuance or specifically what their pay or health benefits might be.

â��It's still to be finalized,â�� Joyal said of the number of employees joining Nuance. â��I know there were 20 who had worked at Excela ... and all 20 were offered positions at Nuance.â��

Nuance is based in Burlington, Mass., but has offices around the world, Joyal said.

Former Excela transcriptionists will work for Nuance, but Excela will be their primary responsibility, Jennings said.

The medical transcriptionists work from remote sites, such as their homes, which they did as Excela employees, Jennings said. A few opted to work at one of Excela's facilities.

Excela workers making the change were offered $500 to buy new computers compatible with Nuance technology, Jennings said.

Bob Stiles is a staff writer for Trib Total Media.

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