A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Nuance Transcription Services - frustrated with this place - FT

Posted: Mar 29, 2011

I need to know if it is just me. I am so frustrated with this place. I thought I would enjoy getting paid by the line instead of hourly, but they just seem to do what they can to slow us down. They are constantly changing the account's specifics so you have to stop and read a paragraph before you can type EACH report. Also, constantly changing your account.....today you are on _____, then tomorrow without warning you are on _____. Also, it seems like every QC has a different way of doing things and whenever I submit the discrepency to my lead, I just don't get a response. I don't care how you want me to do it, just be consistent. Any comments?

Nuance - Patty

[ In Reply To ..]
Right. We are also running into more and more reports where the transcriptionist has to enter the patient information, again, not getting paid for this. They expect us to do a lot that we don't get pain for. Just doesn't seem right.

Nope. Not just you. - Soon to be ex

[ In Reply To ..]
I feel your pain. As far as QC, I'm seriously beginning to think that they deliberately pull things out of the sky just to drive down the quality percentage so we won't be eligible for that oh-so-stellar quality bonus. Oh well, I guess now I won't be able to buy that pack of gum I've had my eye on.

I am just so sick of this place. I used to love my job, but things have been steadily going downhill since my company was eaten by Nuance. It's time to move on.

Transcription service paid by line vs. hourly - Nell

[ In Reply To ..]
Every complaint you state about this company is typically true for every service I have ever worked for. That is why I say--repeatedly--it is all about their greed so that they can make a lot of money. Sure, they promise you will make way more getting paid by the line (this has NEVER been true and never will be) and of course they change accounts on you at a moment's notice and each account wants different things done and some want you to look up patient info or doctor names, etc. and it all slows you down but they want to pay you on production anyway. By the time you are done you will be lucky to make minimum wage. My advice?? Go into another line of work. These transcription services are nothing but a scam, you do all the hard work, they make all the big money.

agree, unfair...but your last statement of 'you do the work' etc, is true - of ANY business, beiginning of time - where you be

[ In Reply To ..]
.

I totally agree - almostthere

[ In Reply To ..]
Tis true. Definitely would not encourage anyone as a new career to go into this line of work. Harder for us old timers to make the transition but I might be forced to do that one day too soon unfortunately. If you get hourly at the moment, I think i'd stay with that.

transcription paid by hour vs. hourly - pooksnook

[ In Reply To ..]
I would totally agree with you, Nell. I am amazed at how speech recognition drives you down to minimum wage. I had only been here about a month and I can tell I am getting ready to be trained on something else. And I am finding the transcription services anymore are a scam and it's shameful how we are being done. I have thought about writing President Obama telling him about the situation, particularly with all the health care changes going on.

Nuance - pooksnook

[ In Reply To ..]
I just started working here, have worked here about a month. I think maybe they are getting ready to train me on another account. And this speech recognition stuff, you can't make anything with this.

Nuance - Patty

[ In Reply To ..]
Pooksnook, They will constantly train you on new accounts. The problem is, their training consists of sending you an email with account specifics AFTER they have dumped the new account on you. Then your accuracy score takes a dive because of things you were not aware of. Of course, your Sup will never take care of this for you so don't even think about a bonus.

working for focus/nuance has been a total disaster - donewithlinerates

[ In Reply To ..]
they pay by the line and VR is half the amount you get for straight typing, you never have work and half the time nobody is around to answer your questions and if they are, most of the time they ignore you. At half the cpl for VR, you still have to often retype the entire document, making changes takes time, so we're being shafted when they pay you half what they'd pay for typing it from scratch. Big companies like this one buy out other companies (OSi and Encompass) and make them take a pay cut, the reports are short and you have to fill in most of the patient info yourself and don't get compensated for it (at 4 cpl for VR work, reports less than a minute, bad dictators, you do the math!). Working for them you can't make a living, you don't even get minimum wage, they have something in place called MUP (make up pay) where they're supposed to make up your money up to minimum wage for your state but then they tell you you can only claim actual time spent in a report, no research, no headers, nothing. I worked there too long and at first they told me to log my hours I was REQUIRED to work per my contract with them, if you're scheduled to work 8 hours, log 8 hours whether you had work your entire shift or not and they would make up the difference. They FIRED that guy! I am with a new company now, am a QA and well thought of there, they pay me by the hour, hope it lasts forever and ever. I would never recommend anyone work at Focus. I'm not totally against offshoring, a lot of companies do it, including the one I'm with now, but when you give the majority of your jobs to offshore to save money and shaft your US employees so you all have to go on food stamps, energy assistance and can't afford health care, there's something totally wrong with that!

Similar Messages:

Jul 23, 2012

has anyone heard of Nuance? They supposedly have added Transcend Services to their company. I saw an ad where they are hiring, and just wondered if anyone knows about them. Been with my company now for several years, but keep running out of work, and so I'm looking elsewhere. thanks ! ...

Jul 21, 2011

Does anyone out there know if Nuance (out of Massachusetts) is a legitimate company? ...

Jan 05, 2013

Resolve to make a fresh start for 2013! Map your career path with Nuance Transcription Services! As if I any one in their right mind wants to work for a company with such high standards that they are unattainable to most. This underpaying J.O.B. is really not blowing my skirt up anymore! ...

Mar 11, 2015

A friend of mine from work, a very experienced inpatient coder, is thinking about taking on some side work but she isn't familiar with any coding services or how that works. Can anyone point her in the right direction? Thanks. ...

May 01, 2012

I thought they were 2 different services. Everyone is buying out everyone, so who knows. All the small companies have been merged I guess. I thought Nuance was out of New York and were the primary with VR. Maybe one has to keep up with the changes and be a member and pay the dues and go to the meetings with AAMT and be a CMT to keep up with the changes, even though you still get 4 cents. ...

Feb 18, 2013

Is Nuance a good place to work as a QC editor? Has anyone been a QC editor for them before or is one currently? How is the pay? I saw it says hourly. ...

Mar 12, 2013

Please excuse if this is a duplicate message. I would like to find out from the MTs out there what their thoughts, suggestions, etc., are about Nuane/Transcend Services. I have recently learned that the current hospital I am doing transcription for is going to be outsourcing to this company. I would appreciate thoughts, concerns...no venting please. ...

Oct 01, 2012

I formally worked for Transcend Services and would advise people not to work for this organization. They are now switching over to Nuance, but stay away from them. They are extremely critical of everything you do. This is supposedly because they think they have such high standards, but they just enjoy being mean and critical to transcriptionists, who pay everyone's salaries. They terrorized the transcriptionists with their QA reviews, so much so that many transcripti ...

Nov 27, 2012

An absolutely wonderful place to work despite the things I read on the posts here. I love my job! The people are friendly, accommodating, and fast at answering questions and feedback almost immediately. If anyone is looking for a job where you are not constantly bothered, this is the place to go!! ...

Mar 10, 2010

Has anyone heard of this company? I tried to do a search but was unable to find any posts about the company. All comments are welcome. ...

Sep 11, 2010

I am considering applying with Q.E.D. Transcription. They seem to be a stable company to work for from what I've read. Does anyone have any experience with them or input? Any info appreciated! Thanks. ...

Sep 24, 2010

Anybody ever worked for JLG Medical Transcription Company? ...

Feb 23, 2014

Has anyone worked for or currently works for One Transcription Services out of Omaha? They seem like very nice people to work for, and they seem to have quite a bit of work. I cannot find anything in the archives about them. If anyone can provide any feedback on OTS, it would be greatly appreciated. Thanks! ...

Dec 01, 2009

I just sent my resume to them. I can't find any recent info on them. Do they pay on time, steady accounts, etc.? Any info appreciated. Thanks! ...

Jan 02, 2010

Any info on IC position with this company would be appreciated, good, bad, or indifferent please. ...

Jan 16, 2010

Any information you could give me would be appreciated. Thank you. ...

Mar 31, 2010

Any info on this company? TIA! ...

Jun 09, 2010

Any new information on this company? All I have found is old and would like to know more about it. Pay, insurance, platform used, etc. Any info is greatly appreciated. TIA! ...

Nov 03, 2011

Has anyone worked for Southern Transcription Services, Inc. in Georgia? If so, what was your experience like? What is their line rate? Thanks. ...

Jun 02, 2012

I'm a CMT w/ 16 years' experience in acute care. I just applied for PT w/ Breitner. After doing their little test, answering their employment history questions, and pasting my resume, I got this automated response - Unfortunately, your experience does not meet our minimum requirement. We do have a continuous need for experienced medical transcriptionists. We strongly encourage all interested applicants to pursue additional formal training and/or experience to increase their skills ...

Jul 25, 2012

Does anybody know anything about DTS? I have seen their posting on the job board here for transcriptionists with cardiology experience. I see that they offer benefits, vacation, 401K, etc. I am just wondering what the pay scale is like and how the workload is. ...

Sep 22, 2012

Has anyone ever heard of this company? MJOL Transcription Services out of Norcross, GA. I looked on the Internet and I could not find anything? ...

May 02, 2013

Hello Everyone, It was very graciously brought to my attention that my company, Omniscribe, is being confused with another "Omniscribes" located in Texas. I thought it would be helpful to let anyone interested know that my name is Kresta Glaser. I am located in Pocatello, Idaho and I have been in business for 10 years in February. I am very aware of this other company along with another called EMR Omniscribe, LLC. Not sure if Tonya did her research when she named her company, but apparently "O ...

Apr 12, 2014

Does anyone have any information about One Transcription Services? I am considering applying for the position advertised on the Job Seeker's Board for the weekend work. Any information would be greatly appreciated. TIA. ...

Sep 02, 2014

Does anyone work or has worked for DTS out of Oklahoma? The old posts seem to be several years old. Good or bad? Any info appreciated. ...

Oct 31, 2009

Does anyone have any information on STAT Medical Transcription Services?? Thanx ...

Nov 12, 2009

Anyone here know anything about this company? They are located in Lake Orion, MI. I couldn't find anything about them in the archives. I'd like to know pros, cons, pay, work load, or any other info you could provide. Thanks a bunch! ...

Dec 03, 2009

Does anyone work for or have worked for MTS (Medical Transcription Services)? Please tell me all of the good and bad things about this company. Thanks in advance ...

May 21, 2010

Anyone know anything about this company out of NJ? ...

Sep 30, 2010

Does anyone know of any transcription services that provide the computer equipment? I tried the ones I found on this board WebMedX and SoftScript (bad reviews on SoftScript) and Proscript which is an INDIAN company! I do not own my own computer. I am quitting MQ and will have to return the equipment, or will I (wink wink). ...