A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Anything positive ? - Daphney

Posted: May 29, 2012

Is there anyone out there who has anything positive to say about any transcription company ?? Keystrokes, Naunce, Transcend, Accentus, Softscript ? Are they ALL bad ? Thanks

No, of course not, but what is good for me - may be horrible for you

[ In Reply To ..]
Everybody's mileage varies. I work for Landmark and have been very happy there for four years, but people lambast them on this board.

M*Modal and Nuance are HUGE and so there have to be people who work for them who are happy and just don't come to this board. You'll see good and bad things about Keystrokes on this board as well.

What makes you happy, though, could be a horrible work environment for Suzy next door. The income that you are quite satisfied with is someone else's cellar wages or vice versa. Even within companies, you'll find people in one region who are sitting with NJA and another region that is always in OT (which is bad management as far as I can tell, but it's what happens). It also varies by which team lead or CCM (or whatever terminology) you have. Some of them are great and some of them have their heads permamently embedded in moist, dark places.

LOL. My no of course not answer was a reply to - question inside the thread

[ In Reply To ..]
I just realized how that looked on the screen. "Anything positive" "No, of course not."

LOL.

lol, I knew what you meant .. - Daphney

[ In Reply To ..]
I am new to this board. To be honest with you, the posts I have read are pretty scary. I have been an MT for a long time now. I worked at a hospital that outsourced and sent us home to work, which I loved. Did that for 9 years than got tired of it and had to get outta the house. I am now wanting to work at home again, but after looking at this board, it scares the hell out of me. I have been offered a position with Nuance/Transcend but I have not made up my mind yet. I am waiting to hear back from Keystrokes and have also applied at Accentus and SoftScript. Is there anyone out there who works for any of these companies and is happy?

Daphney - Happy Mom

[ In Reply To ..]
I am happy with Landmark. Nice owners, great QA. They treat you like an adult and leave you alone to get your work done.

Yes! - anon

[ In Reply To ..]
I understand how you feel. When I found out my hospital job was being outsourced to Transcend/Nuance, I came here and saw sooo many horrible posts I started immediately checking into other local jobs, some in and some out of this business as I felt just about anything would be better than what I was reading on the Nuance board.

However, my experience so far (only a few weeks, tho), has been great. The only issue I really have with them has been the extremely large pay cut over hospital pay, but that is with any MTSO vs. hospital pay, it is just not there. Luckily, my husband is the primary bread winner and I don't have to live off of what I make, but that is the single most disappointing thing I have encountered thus far, and I haven't given up on finding something local, even in house, just to get the pay back up.

At any rate, my manager is great, lots of feedback and info from her. For the time being, they have asked for a schedule but pretty much let me flex my hours however I like as long as I am getting in the total # required for the day.

I have asked several questions on the Nuance board, and every one is met with complete and total negativity. Everything that I say seems to be going well, like the flexible hours, they assure that will change. I don't know if it is just my manager or they are right and they will start making changes that will make me realize everyone's attitude over there, but so far, so good!

MD-IT - Addison

[ In Reply To ..]
I'm pretty happy here, although at times there isn't enough work for me. Of course, I wish they paid more than .07 though.

Companies - sabrown422

[ In Reply To ..]
I have a friend who works for Keystrokes and she likes it.

I used to work for Softscript and quit. I had to fight for my lines. There was a glitch in the system and I did not get credit for a long report that I did at the end of the day. I protested and fought for it and finally got my lines, but it shouldn't have to be that way. Also, they were going to write me up for something and put it in my personnel file for something I did not even know I was not supposed to do. Don't remember what it was, but I had only been with the company a week. Give me a break!!

I haven't worked for all - noyb

[ In Reply To ..]
of those companies but I personally liked Keystrokes. It seems like if you can get on doing clinic work there it's great, but many of the acute care MTs don't seem to be very happy. I ended up leaving because of lack of work but everything else there was great. I also worked for Transcend and did not like them at all, but it was many years ago and mostly just because the company wasn't a good fit and my supervisor too difficult to get along with. I think a lot of it depends on what you're looking for, what kind of account you end up on, and who you end up working under. I don't think it's fair to slam a company completely based on personal experience. The one thing I have noticed over my decade plus in this industry is that the companies who have been around awhile and don't hire very often tend to be the best. If turnaround is low that means the MTs are happy, pretty simple but it has always held true.

I totally agree. Everyone's experience is not - msmt

[ In Reply To ..]
the same. As you said, according to each factor and your own personality and the people you work with personality. Every company has a problem and you just have to decide what is the best fit for you.

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