A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Anyone with experience on WebChartMD platform? - sm

Posted: Aug 28, 2014

Is it user friendly, productive, etc? Interested in the good, bad, and ugly. TIA.

It is a pretty simple word-based program - sm - JavaMT50

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I found it easy to learn to pull up patient demographics, CC recipients, and to navigate the platform, although it is very primitive in that it does not do much more than pull up just the information. Also, if you are cutting and pasting from psst reports, it can be slow and time out.

sorry, my fingers are working faster than my brain, that is supposed to say "past reports" - JavaMT50

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nm.

I find it difficult in that it is slow sm - anon

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and expanders don't work from the left-hand margin unless you enter them twice and sometimes they don't come up if you try on the same spot in a sentence. Personally I don't like it but you use whatever you have to. The only good thing is I don't get many reports to type.

When I worked on it, you had to manually type - ALL headers, and was slow. I

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did not like it one bit because the reports were radiology and 3 lines if you were lucky and you were not paid for the headers. By slow, I mean getting in and out of documents.

It was a waste of my time on that type of work.

My Complaints.... - IMANMT2

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I don't like online platforms in general - too much opportunity to screw you and you should be an employee not IC if you use one.

My experience so far:
1. Absolutely no support from WCMD. The help file you are sent to figure things out is incomplete, they told me that. Okie dokie but I'm clever so i got it figured out but just the basics and some things I had to ask 3 times get dinged by QA for not doing before I could figure out how to search for a CC doctor for example.
2. Times out and you lose your jobs. If you get that message copy and paste your text into a word document and delete the WCMD file text unless you just like typng reports you won't get paid for and sommeone else does when they pull it up already typed. Save it and it might come back to you, but save it empty in case it doesn't.
3. speaking of pay. That line count.... hmmmmm. its geared more to the dictated minutes and not the size of your document. If you read your info (it's for everyone MTs, MTSOs, doctors) its a selling point that you can monkey with how it counts lines for the MTs/clients. Lovely. And believe me, they do.
4. Disconnects from the server (probably so a dictator can log on or QA) and then reconnnects. Although, I lost a file the other night when I was trying to click a button on the tool bar - unresponsive and disconnected for a long time - finally connected back okay hurry and click the button and ... oh no! "THe file you are working on is no longer routed to you." Lovely, and it was finished, too. it was 2 on 1 so I had to copy the voice file 2 do the last 15 seconds of the file. You're welcome, whoever got that.
5. Cherry picking is encouraged only it's done by the boss. Leave blanks don't look too good or you'll get the crap and never make any money and you'll quit MT sooner. No wait a minute scratch that. Knock yourself out and then quit MT sooner.

Man, I could go on but.... why? You need the job, no? You're not getting any other right now or you wouldn't be asking. They (MTSOs) have you (MT) right now. So, log on, work, and get your teeny tiny paycheck IF you are actually someone who gets paid on time.

I was going to stop but I have to mention if the templates that come up are awful you get to fix them everytime you pull them up. You can't have a word document open when you upload (only one association) or when you enter demo info and click okay.. then you can open a word document but sometimmes word gets stuck and you may sit there a while waiting like if you were going to copy and paste.

it's just some fun stuff, welcome aboard. But, really, I'm not sure it's any worse than anything else that's out there right now. Just par. And webchart MTSOs usually don't do VR (though they can) and they don't usually outsource, so that helps. You are actually supporting the right people in the industry when you work for them. And work is the key word here. You will.

Yes, yes. I am a little sarcastic. Sorry, I'm more than a little fed up.

It's slow.

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