A community of 30,000 US Transcriptionist serving Medical Transcription Industry
Hi MDIers/now Transcenders: Curious to know if anyone else is starting to feel as demoralized as I am by the recent highly offensive/rude/appalling brow-beating emails sent out by (MDI-MD) TLs?
Has anyone noticed the push for total workaholism with even working through funerals?!
Did they all take a class on how to make everyone feel like crap about their job?
A new ROM mentioned there is a decrease in MLS production that she doesn't understand - I would put out there that it might in part be due to the demoralizing emails that are being sent out - and evidently being sanctioned by ROMs and on up???
Thankfully there are still a number of respectful TLs who also know how to keep emails short, to the point, and factual without rah-rah and without browbeating or threats. Thank goodness for them.
Are there MTs out there who are indeed motivated by threatening emails? Threats make me want to do the opposite, even though I am someone who always does more than expected. It seems like basic Managing 101 to me: the ROMs and the TLs who are respectful will get the help they need, more than not. The threatening ones will find themselves not getting responses.
I would respectfully suggest that the ROMs and TLs address directly/individually the MLS who are problematic in whatever areas - and leave the rest of us out of those horrible emails, lest they want continued demoralization of their steady bread and butter team members.
Two other suggestions: If no one responds to requests for help then for goodness sake address the MTs who aren't doing what they say they will (and leave me alone, quit wasting my time, and quit causing me needless wondering about my own validity as a team member) - and second, bring on more MTs and just trust that the rest of us are all doing as much as we can. We know there are other MTs in this company who still do not have work. Let us have more than 3 accounts - I hear this is Transcend policy, only 3 accounts. It is not a good policy, IMO.
ROMs and TLs are paid to do the things they do - cover when there is no coverage, work in the middle of the night, not be paid production pay (ROMs), be available at all hours, get up early, get up late whatever: If the pay is not worth all of this (it would not be for me!) - being an MT is always an option. Hearing about all that they do does not inspire me in the least - as they are being paid for it. Purposeful guilt trips never bring about the wished for results.
Evidently at Transcend, you are either the browbeater or the browbeat-ee. Pick your line.
I hope someone in the chain of command on up reads my email. I am a very dediicated MT, and these emails are of serious concern. I hope someone at the top of Transcend will have the professionalism, the compassion, and the guts to stop the abusive and threatening emails.
MDI-MD and its professionalism is a long ago memory now, a seeming figment of my imagination. Never thought I would say that. Dorothy, where are you? Do you think these emails are okay????
I know, Transcenders will probably say "weldome to our world." I'm sorry for doubting you. And yet, I'm still somehow in disbelief that we MTs are faced with this kind of treatment. Silly me.
Okay, end of rant. Thanks for letting me get that off my chest.