SHDA vs QA - oldMT Posted: Jul 8th, 2017 - 2:17 pm In Reply to: audits - transcription princess
The reports with QA markers in them (blanks) go to SHDAs on your team. The QA department only works on POST DELIVERY reports and never change content (or fill in blanks); they only review reports, and again after they have been delivered to the client.
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