and another thing - it should not be hospital administrators and bean Posted: Feb 12th, 2017 - 10:19 pm In Reply to: If lawmakes find US call centers worth protecting... - need I say more?
deciding whether sensitive patient information should be broadcast all over the globe; it should be the patients themselves. If Casey et al sees value in mandating that customer callers be given the choice to speak to a US service rep, then every patient should certainly be given the choice to keep their own personal information within US borders. It should be a FULL DISCLOSURE INFORMED CHOICE that is given at the time intake paperwork is signed...every US patient already signs an agreement about information gathering, disclosure, access to their records, etc. Included in this agreement should be the option to forbid offshore transcription, including the exact cost difference to the patient. Yes, pennies a line "adds up," but in each case that is the bottom line: Pennies a line to endanger information and health, and to destroy the lives of the US health care professionals who STILL provide that service. Sometimes "buying American" costs more, but people do it willingly all the time. And talk about Value Added?? "You're not only saving American jobs and workers, you could be saving your own life!" Excuse me now, I have some more letters to write.
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