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...so Nuance doesn't have to pay MUP (make-up pay)... especially if you are new to Nuance or on new account/s... be aware that this is against the law.
Most companies pay a flat rate, i.e., my last job paid $9/hr for the first 4-6 weeks while you are getting your line count up, your macros made, learning your new account, docs, etc. Nuance does not. They throw you to the alligators and if you don't make minimum wage in your state, they must pay MUP. They don't like paying MUP, but it's the law. I heard a rumor some TL's are asking new employees to "adjust" their time cards (claim less hours) so your LPH works out to minimum wage in your state and they do not have to pay MUP.
Handle it how you want, but asking for the request in writing is a good start... documentation in case of a class action suit eventually (I can't imagine there won't be). Just sayin'...