A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Worst Companies to work for...MModal - MM is a horror story. No value to employees

Posted: Jul 29, 2013

http://crankalicious.hubpages.com/hub/The-Worst-Companies-to-Work-For-M-Modal

Just a bit of a sample of this article. A must read article. It will blow you away.

EMPLOYEES MAKE LESS THAN MINIMUM WAGE

When a company treats its employees like disposable parts, such behavior can often be partially tolerated if the pay is good. That is not the case with M Modal, which has consistently lowered the pay rate of its employees to the point where many of them don't make minimum wage.

good read, but many untruths - I get time off

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Wonder who wrote this?

yeah I'd like to know too - I also get time off

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so it's too bad they put that in there about no time off since the rest of it is dead on and really up to the minute correct.

I wrote the article - crankalicious

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The information comes from a current employ in the company who works as a medical transcriptionist and has something like 40 years experience and has never seen anything like M Modal.

Wow! So nice to meet you! YOU ROCK! - This article needs to be PLASTERED!

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EVERYWHERE! I am sending it to my congressman and representatives.

Well if she has never seen anything like M Modal - I would encourage her to try

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going to work for some of these other companies out there. Tell her to take a minute and read the company board or try working for Nuance, TTS, Keystrokes and some of the others out there who only pay 3 cpl and some who don't pay at all. Tell her to give that a try and then come back and up-date us in about 6 months to a year.

Companies followed MM who used to be Medquist - MRC Group, Secrephone, Medifax.

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All of these companies were the leading other companies in the United States.

If you say so, its bad business all the way around - even if MM never existed, it would

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be bad. They take the heat because they use to be one of the biggest MTSOs out there before Nuance came along, but MM alone did not cause this mess.

That is why you need to GET OUT OF THIS FIELD. - Need to make plans.

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Trying to help.

I got out alright, I left about 4 months ago - with no regrets, Im just

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keeping it real is all. I know what MT has become and I thank God every day for blessing me with a way out.

Very happy for you! - Glad you are out!

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I need 6 months of schooling and I am long gone and will never look back. Probably the smartest move I will ever make in my life. Good luck to you!

One is worse than the other - old and burned out

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Just because they all stink does not make MM any better.

please please PLEASE somebody post that article to the MM - Facebook page

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Social media is the only way the public sees the face of the company. Nothing will ever change if we stay behind the scenes and complain like we do. We must take to the internet and show the world how they treat their employees.

Full timers get 18 days of vacation - not including ability to swap shifts

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A lot depends on who your TSM is. I have had some rotten ones and some of the best. The rotten ones will never approve your PTO and not even try to find you work. The good ones will approve your PTO quickly or work with you so you can make up hours not to mention find you backup accounts. While I agree with the rest of the article the paid time off thing is inaccurate.

most of us are unable to use the shift swap - only one region uses it

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Just sayin

What about part-timers - old and burned out

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Three days of PTO a year? Do part-timers deserve to have a vacation? If a part-timer wants a day off, she is required to use her PTO. What does that leave her? If she never uses a day, she still has to wait 5 years to take a 2-week vacation.

old and burned out - Tam

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Where are you getting 3 days of PTO a year for part-timers? I am a part-timer and get a lot more than that.

Lucky you. Did you get a letter stating you - were grandfathered in a few years ago?

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When it comes to vacation days, benefits, pay, we are not getting paid the same, etc.

How did you manage that? - old and burned out

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The official policy is 3 days of PTO for part-time MTs and they have to use their PTO if they want to take a day off. If you get more, good for you but that is not what others are getting.

old and burned out - Tam

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I have been here for 12 years, was statutory until they did away with that, became employee and with that receive so many hours of PTO for each production hour worked. I have also noticed that not everyone is receiving the same PTO benefits.

I hardly received any time off. - Part timer.

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Part time only gets 3 days a year, even if you have been with the company for 16 years. I keep running out of work and if I work under 24 hours, like 23 hours each week for 2 weeks, I get docked from getting any time toward PTO. So basically this year, I received a whopping 8 hours worth of PTO for the year. That is why my pay sometimes has been around $100 every 2 weeks.

I was smart 5 years ago and learned a new trade and work 32 hours at a second job making more than double being an MT. This MT job is just to pay the electric bill or cable so I can work for MM. What a joke if you think about it.

RE: "hardly recieved any time off" - How on earth is it possible to - SM

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Only make $100 every 2 weeks and not be let go by now? I thought it was mandatory to work at least 24 hours a wk part-time? If your check was only $100 every 2 weeks that would mean for 48 hours a pay-period you were only averaging a whopping $2 an hour. That is way below minimum wage and MM will let people go if they cant at least produce minimum wage and not only that, but that would be like saying they are not even giving you make-up pay, which they are required to do by law and with make up pay you should be bringing home more than $100 every 2 weeks.

It happens about every other month. Geesh. - Work under 24 hours EACH WEEK.

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There are times I get 21-23 hours (in the week), but no work to be found, even at 3AM including weekends. Still here working. I make just above minimum wage, Georgia's minimum wage.

It can happen because you use the - excused absence in teamwork

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So it reflects your "scheduled" hours but you don't actually get to work that many. Thus affecting your earned PTO and them not having to pay you any makeup pay.

It seems obvious they are in the middle of some big change regarding hours and scheduling though.

I have gotten a couple of e-mails in the last couple of days regarding documenting every last second of what you are scheduled for.

Between that and the freeze on tier testing, I am guessing big changes are in store come October.

They probably "suggest" she alter her time card - so it comes out to "min.wage" amount.

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Too many companies are pulling this particularly heinous stunt.

That is the one thing MM does not do, and will fire you for falsifying time card. - dnr

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They do have to pay "make up" pay to bring your pay up to minimum wage. I've had plenty of that in the past. MM must be making plenty of money to be able to pay above production pay.

Of course MM is making money. Higher ups - get over a million a year.

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There are what?? 22 on the board of directors making how much each?

Hmmm.... I wonder why my pay went down 60% in the last 5 years. The pay for CEOs 6 years ago was around $250,000.

MModal s - Quit

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I loved the article on MModal! It was perfect! I got rode because I was making too many errors trying too hard to produce lines and when my line count dropped, I also got rode, even though I was still above the minimum. Every time I turned around I was getting written up for some infraction. I have over 24 years as a transcriptionist and have always had excellent employer reviews. This company is nothing but slave drivers and I hope they go down in flames! My advice to everyone is the same that was given to me, GET OUT! My arm would go numb when I knew I had to look at their emails and see what their latest complaint was. I cried morning after morning, hating them so much. I don't hate transcription at all, it was MModal!

Time off - old and burned out

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As a flexible part-timer even with many years under your belt, the company still offers 5 yes 5 UNPAID days off a year. In what other industry would this be acceptable?

WOW - anon

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No doubt written by an MT/ME.
Pretty true to form.

somebody needs to put that on their FB wall - ha!

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x

Somebody? - Why not you? (nm)

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nm

I think most of this is fairly - true,

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except maybe the part about them pestering a manager to work while she was attending a funeral, at least not nowadays. I think with the work being practically down to nothing, they would be unlikely to bother anyone who put in for a regular paid day off.

too bad hubpages is such a crappy - website

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errors when I try to post, errors when I try to join, errors when I try to vote, errors when I finally am able to join and want to comment...

I think - Glassdoor

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might be a better place to tell it like it is with MModal.

Yes, Glassdoor is a good place. - This article is WOW! Says it all.

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Working part time, I do not hardly get any PTO. Just 3 days A YEAR!!!

Please take a look around this board...MT in and - of itself has become

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a horror story. I an think of a number of other companies whose names you can insert in place of M-Modal and they will fit the description just as well. Trust me, it is not just M-Modal by a long shot, its the industry in general.

That is only because MM started it all! - All other companies FOLLOWED MM.

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MM (Medquist)was the LARGEST transcription company in the United States with over 12,000 MTs. Then the nightmare began when 2 companies wanted to buy Medquist. The one who should have bought MM was out of the picture(Medquist did not want it) and did not win the buy of MM, but CBay won. That is when it all went downhill because whatever MM could get away with, other companies followed MM including benefits, pay, and how companies treat MTs.

Thats funny, I could have sworn Nuance were - one of the first ones to..

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come out with speech recognition and following SR, line rates plummeted. When I worked for M-Modal I made 6 cpl for editing a tier 3 and 9 for straight typing, while it was a dramatic decrease from what I previously made other companies were only offering me 4 and 8 cpl. The one thing I gave M-Modal credit for is that they paid me based on my experience while some only paid ALL THEIR EMPLOYEES THE SAME, across the board. I am no longer in MT any more, but I will be the first to say that I have worked for worse places than M-Modal.

I know that MRC Group was the largest - MTSO company

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Then there was the merger with MRC Group/Transcription Ltd/Lanier Transcription Service and became the leading transcription company in the United States. This company had endless lawsuits and one was taking away pay from the MTs by not paying us correctly and then over billing their customers. Medquist then was bought out by CBay which turned to MModal. Every other company followed this company when it came to treating their employees.

http://books.google.com/books?id=UftCOrFUqs0C&pg=PA159&lpg=PA159&dq=MRC+group+largest+transcription+company&source=bl&ots=pSWuwOWupL&sig=S-ymAy5fbU5Egib4w6uE9azaVj0&hl=en&sa=X&ei=DzD3UdjxH83MigKJooGYDg&ved=0CEYQ6AEwAQ#v=onepage&q=MRC%20group%20largest%20transcription%20company&f=false

WOW! This article is EXACTLY what MM - truly is as a company.

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No arguments here. Dead on with everything that is stated. Even my husband agrees who has seen everything what this company has done to their MTs over the years.

An Nasty Nuance is edging them out - FAST

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Both nothing but pigs.

Post this on their facebook page - sm

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Either someone who doesn't care, no longer works there, or has a fake account should post this link on their facebook page. Hopefully it will get a few hits before the take it down. For the heck of it, post on reddit also and see what happens.

Review and article link on glass door and on MM FB page. - sm

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I put it on both sites. Might not show up on their FB page, but it was posted.

I don't see it :( - Maybe we need to make an anti MModal FB page?

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hrm

Was thinking the same thing - sm

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People could send in their stories and the site could post them, so it was anonymous.

Oh my gosh!!! THAT IS PERFECT. I'm posting - above.

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GREAT IDEA YOU GUYS!

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