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Prior Audited Reports - chillywinter

Posted: Jul 08, 2014

Can anyone please tell me how to get in to look at reports you were audited on? I go into the Fluency Transcription Manager and then Job Search, but from there I don't know what to do. Thanks!

Audited reports - TiggerQA

[ In Reply To ..]
Ask your PC to send you the Excel spreadsheet that shows the errors/error weights. You can only view reports that are audited by you PC through Fluency in your Feedback. Auditing by the audit team is done in a different kind of program.

audited reports - ann

[ In Reply To ..]
Do we always get the results of our audited work? R

Audited reports - TiggerQA

[ In Reply To ..]
If your PC does an audit on you herself, then you should get a copy of that. If it is a random audit done by the auditing team, you won't get the audited report unless it fails and your PC notices it in the daily reporting that gets sent to her/him and has the time to send it to you (they are supposed to let you know of any reports with Noncritical and Critical errors).

failed report - ann

[ In Reply To ..]
So it sounds like it is possible to have noncritical and critical errors and never even hear of it? This could be in your record and you wouldn't know? This doesn't seem right.

NC/Critical errors - TiggerQA

[ In Reply To ..]
It's possible, depending on how busy your QC/PC is. If they are busy putting out fires, they may miss it. However, it is expected that the QC check the daily emails for audited reports and supply feedback to the MTs who have any audited reports with failing scores. Technically, you should be getting that feedback relatively quickly if you have a report that fails. However, I know how busy a QC can get and sometimes things slip through the cracks. If your QC doesn't send you the information though, I don't think you can be reprimanded on a report that is older than 30 days. After that, the audio is purged, so you can't listen to it to make a challenge if you feel that is necessary, so they can't use it against you after that time period.

Thanks for this info! - nm

[ In Reply To ..]
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