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my CCM just called. I just got audited. - eso s
Posted: Jun 15, 2011
I hope this post quells some tempers and fears. Obviously there are a lot of audits going on.
I got the call and my CCM said "just wanted to let you know that you are going great. You were audited and are right where you need to be with quality and are above production level". She said thank you very much and that she appreciated my hard work.
I asked her if she ever frequented this board, she said yes. I told her about the firing posts and she said that people lose their jobs everyday for not caring about their quality, their schedule and their production. That there is NOT a sweep going on. I believe her. She is great and always helpful and informative. AND that yes, there are steps before just getting fired and you will be verbally warned and given written warnings too.
I thought I'd post this to give some hope. I am just an average working gal, but guess it's true, you get out of it what you put into it.
Thats all.
THANK YOU. It does make ME feel better. - no message
[ In Reply To ..]**
That's such a crock! As I posted below I never work my scheduled hours, I hardly do my 2000 li - MQMT
[ In Reply To ..]nm
whats a crock? your work ethic? Then I agree! - sm
[ In Reply To ..]Just because it hasn't caught up to you yet you're all cocky. Well, whatever. I passed my audit. I do my work. Make my hours, earn my pay.
What exactly is the "crock" you are talking about?
Do you really believe that you're so very special that you're gonna be allowed to fly under the radar forever? Please! Get off your high horse before you fall!
What crock, yours? You are one of the - MQMT
[ In Reply To ..]people that should be fired and I hope it catches up to you soon. Sounds like you are one of those people who jump from company to company, complain about being treated unfairly and fired, and then complain about not being able to find/keep a job.
Oh boy, so much jumping to conclusions! I apologize if I didn't make myself clear. The " - Mqmt
[ In Reply To ..]I meant MQ is full of it---not these MTs who got fired.
I have worked for MQ for 16 years, however, I used to do my part and them some.
I only hold onto MQ as a second job because they have lost my accounts (those things that pay the bills) twice without a word that it was going to happen and I don't want to be left like that again from any company.
I don't "flit" from company to company obviously. I may get my up and comings some day but it wouldn't bother me nor would it surprise me. My last CCM threatened to fire me a couple of times of not doing my production. Then I got a new CCM and well, we won't go there.
MQ does not do anything consistently and and so their policy of firing people for not doing what they are supposed to do is a "crock." It is not consistent. That is all I meant! You Mts need to chill! Also I don't consider myself "special."
audit - mm5
[ In Reply To ..]I was never audited, never received a warning, verbal or written - just you are fired phone call yesterday morning
There is a process for failing audits - Another MQ MT
[ In Reply To ..]When I failed a recent audit (98.6, stupid mistakes on my part), the quality person said she will audit another 5 reports next week. If I fail that one, then will be put on 100% QA. If I fail consistently on 100% QA, then can be terminated. I am happy to say that I slowed down and passed the second audit.
So, they are not going to fire you for failing one audit, there is a process. I cannot speak about following schedules or making line count as I have no problem with either. A friend of mine who also worked for MQ did get a warning about following her schedule before she was fired a week ago for ignoring that warning.
I do not believe MQ fires anyone without that person knowing ahead of time they are on notice for something. I have worked here for years and every person I know who was fired had warning ahead of time, most just never thought it would happen.
Audits - Wendi970
[ In Reply To ..]I strongly believe this post is from a 'suit.'
re: Wendi970 - jimmi t
[ In Reply To ..]I haven't heard the "suit" excuse in a long time. It's usually spared and used by those who don't have anything useful to add to the thread...
I passed my audit too and got the "good job" email. :)
jimmi - Wendi970
[ In Reply To ..]What's your point? I have gotten 100% for the past 3 years. You sound like one of those suits also, outdated and old as this term might be. A little mockery is supposeed to get you a long way, I guess?
fears - sm
[ In Reply To ..]Well, you can't keep your schedule if there is no work. I go on when there is work. If there is no work in my scheduled time, I go on when there is. As far as production, can't do production if there is no work and I would certainly call them on it if they failed me on an audit when I have no regular accounts and am in the cesspool and missed my production rate due to unfamiliar work. I just jump around when there is work in my accounts and do meet my production rates, but sometimes that is even hard to do. As far as quality, that I agree with you on.
THIS TICKS ME OFF! - Gee, thanks a lot!
[ In Reply To ..]I have worked for this company for 24 years. I always had to work evenings. Finally, for once in my life, I was able to work days for 3 years. Then I would run out of work. I did what you did, but GOT YELLED AT FOR IT. I was told I had to change my shift to work evenings if I wanted more work on my account. I tried to stick it out, but could not and HAD TO CHANGE MY SHIFT to evenings. Now I run out of work AND HAVE TO WORK EVENINGS TOO!
Gee, thanks a lot. Maybe I will work during the day and take your work away.
Who the heck - sm
[ In Reply To ..]said I work days. I am supposed to work night shift. I go on and there is no work. I had to change my shift to nights because there was no work in the day, then I switched to nights and there was no work. I work weekends, there was no work. I just work whenever I see work in there now. Maybe you're taking my work away. Just face it, they are sending all the work away to India and they are taking all our work away. Don't get ticked off at me, its the company that is making sure there is no work for everybody so you tell me what we are supposed to do? We are told to move our shifts to get work and there is no work there either. Like I said, I work when I can find work.
re: All work to India - Georgia Peachy
[ In Reply To ..]When MQ bought out the co I work for I got to continue working on my old accounts, still do along with others thrown in the mix.
I still maintain a very close relationship the the MR department where I worked before and they assure me that (at least my old account) is NOT being sent overseas. I have no reason to doubt this. It's a confidentiality concern for THIS particular institution and their preference. SO, MQ apparently DOES have accounts that stay in the good old U.S of A.
I think the whole VR system is faulty as much as it was 20 years ago when it was new technology and DO NOT think that it will every replace a good MT, though they will continue to try to automate as much as possible because in the long run, THEY ARE CHEAP SELFISH PENNY PINCHERS!!! lol! Any co that makes millions for it's CEOs is this way. The peons carry the weight while the fat cats keep getting fatter.
Have at it FAT CATS! I am still GREAT at what I DO!
I also was told 2 accounts would never go overseas, - however,
[ In Reply To ..]The accounts ended being done by MQ DocQsign. I guess it is a computer and the doctors down their own dictation. So, the accounts technically did not go overseas and stayed with MQ, but MTs LOST the account because of computers and physicians doing the work.
Work disappearing - not overseas - MR
[ In Reply To ..]I don't work for MQ - but agree. I think this is the main reason work is drying up now. The hospital I last worked at decided to replace us a few years ago with Medware/IMedX because we were underbid. However, some of the doctors refused to have their dictation going to India, so our company stayed, with Medware doing some departments, and our company doing those that wanted to keep it US. Unfortunately, it doesn't matter now. The hospital switched to EMR and Dragon so the work slowly dwindled until there was none. Doctors resisted this change (and extra work for themselves since it involves self data entry) as well but since there is a Federal EMR mandate by 2015, we'll unfortunately see more of this in the years to come.
CCMs and firings - LittleM
[ In Reply To ..]I was just let go by MedQuist even after I showed them proof that my equipment was running slow due to water damage in the box outside my home that encompasses my incoming internet cable. I thought the world of my CCM, too, and got the "where you need to be, appreciate what you do" line, too, - just 3 weeks ago. I worked an average of 100 hours a pay, took all the OT I could get, and was always "thanked" for my "dedication." Then, within days of the lph requirement going up, I was terminated - no verbal warning, no written warning, like there's supposed to be, just canned. Remember CCMs are management personnel and however much any of us might like the one we have, don't ever put all your eggs in that one basket. I will never trust anyone this much again.
EVEN THE MANAGERS and - others we report to about accounts
[ In Reply To ..]They are actually worried about their own jobs. Some are even thinking of moving over to HealthScribe and some other transcription company. They are now worried about their jobs.
Don't ya just love Medquist????
moving over to HealthScribe...huh??? - sm
[ In Reply To ..]Whatchoo talkin' bout, Willis? HealthScribe merged with Spheris in 2004 which as we all know was bought by Medquist last year, so the former HealthScribe is already part of Medquist. Doh!
What you put into it? - Dede
[ In Reply To ..]I have been doing this job for 20 years. I have put everything into it. I worked for hospitals and other companies who appreciated me and paid me well. I have worked almost every single day for 20 years. I then got outsourced to MQ. They cut my pay in half, and have treated me like dirt, even though I give them 100% quality. I think you may just be one of the very few who are treated well here. I have not had a raise in 10 years. I have worked every holiday and every weekend. If my lines fall below what is required, it's only because I spend time looking up everything to make sure my reports are 100% accurate. Speaking of accuracy, how would the CCM know if our reports are accurate? They are not transcriptionists. They just look at the number of lines. Sorry, but I think you are just one of the very few who is well liked. The rest of us are very unhappy here at MQ.
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