A community of 30,000 US Transcriptionist serving Medical Transcription Industry


F5 not working. Will not bring up client profile.. - sm


Posted: Oct 31, 2010

Anyone else having this problem?

F5 problem - a1typist

[ In Reply To ..]
Started first thing this morning.....must have been some new improved way for us to make money!!!

F5 - MTr

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Works for me, except cannot access repository--it comes up as the OLD version before repository existed.

Yes. It brings up statistics page insted - of client profile

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I have to manually search for the CP to get it to come up.

F5 -- Another way to take $$ from us - BeatenDown

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Now we have to go through steps (hoops) to get to the client profile -- just another way for us to lose money. I can't take much more of this.

When you F5, does it to to https/www or https/sso for you? - elle

[ In Reply To ..]
I haven't logged in to DQS to work yet, but, when I went to DQM to check for any QA and then to check the workload, my log in info that is usually present wasn't, and I had to enter everything. Then, after clicking log in, it changed from https://www to https://sso.

I'm getting that sso, too, and there is a warning - kb

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that it is not a trusted site. I'm calling tech support.

Did you get an answer? - elle

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I filed a QCare. We'll see if they answer.
DQM access - jane
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Hey..I'm still having this problem with security message (invalid security certificate) and support was not helpful even after looking at my computer. Today I can access DQM but it takes a LONG time - usually 1-2 minutes. Anybody have a solution yet to this?

You have to search for the CP - Cheated

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by entering the internal job #. Very time comsuming and frustrating

F5 - nan

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I know if you are logged into DQM statistics site, it will not bring up client profile. You have to be logged out of that first, then it will take you to client profiles. At least that is what I do. You can't be logged in to both at once. Hope this will help.


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