A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Worse Dictators - Angie


Posted: Jun 05, 2012

I'm new to having to work work for a service. Recently the only work availabe has been the absolutely worst dictator I have ever done in my 25 years transcribing for hundreds of different doctors and specialties. With the platforms being used, can you tell if you are getting previous rejected jobs? There is no way to make more than $1. an hour with this guy.

They also have Word programmed to delete one of the spaces between sentences, essentially a keystroke not being paid, as well as all the other keystrokes for lists, spreadsheets, emails, etc. This program also prevents us from being paid for headers by having the subject of each header (HPI, etc), as a separate job, which forces us to have to enter the data on a spreadsheet multiple times for the same office visit. If things don't change I'm certainly not staying with this service! Are you having similar experiences with services?

Nasty and bully posts will be completely ignored so don't waste your time. Genuine replies only. Thanks.

Suggestions......... - sd

[ In Reply To ..]
Just a few of suggestions for those horrible dictators. One, ask for sample reports from all work types, ask them to send you as many as they can and don't take no for an answer. Two, send your questions and blanks to QA and then make sure the corrections get back to you and print. Three, just believe that in time you will actually become able to understand the dictator. Scary, but true. I am assuming it is just the dictator who is bad and not the sound quality. If sound quality is lousy or they are using a cell phone in traffic, you need to talk to supervisor and complain. Time is money.

Thanks. - Angie

[ In Reply To ..]
No QA is available. That is part of the problem as there is zero feedback on blanks.

Reminds me of an account I had 14 years where I could speed through the dictation and only have to research maybe one or two times a day. Then I started a sub who was out of state. My dictators had gotten so spoiled I guess they got really sloppy and the sub couldn't understand a word they said. I need to download a bunch of this guys reports. Just spend soooo much time not making any money it's hard to make myself do more, but you're right.

Angie. That is why services have their own support. - anon

[ In Reply To ..]
What service? Are we able to say the names here? This is something we all find out after the fact and you cannot prove it. This is just ONE of the ways "they" make money, and we get 'slavery' wages. You are lucky it is just one dictator. I would get ALL the foreign doctors and funny there were absolutely no English doctors on staff at a huge teaching hospital! I was told "we all get what comes up in a timely manner and we have no control." Yes, but that can mean a LOT of things. Either the inhouse staff sends it out so that they do not have to waste their time because they believe a service can do it, or they are sending all the English-speaking doctors to the foreign countries because they want easier work because they are getting less money, or the VR is rejecting this dictator also because it cannot understand either, or there is cherry picking. Someone has to do the horrible work...but we should be compensated for it. Doctors charge for "difficult" patients and so should we. But, maybe the service does also...but the transcriptionist will not know that!

Angie - I feel your pain - anon

[ In Reply To ..]
I have been with the same service for a while but recently picked up a new account and 1 dictator is completely horrible. No bad sound quality, not an ESL, just FLIES through and I am struggling through report after report and I'm not getting any better on it. I have samples to look at but when I can't even pick up a word, I am so lost. I agree it is bad that we don't get compensated for the bad dictation we have to do, but I learned a long time ago that it's not going to change. I don't know what to tell you except hopefully it won't be daily and you'll get some better dictators. hanging in there for now.


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