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ILPs getting worse? - to the MMEs


Posted: May 18, 2013

Does it seem that the ILPs are leaving blanks for anything and everything lately?  I mean, most of the stuff is clear as day.  Then it goes through 2 ILP QA and they can't get it either, although I have long since realized that the other levels of QA don't even look at the report but just send it on anyway.  

After about a year of being trying to be super MME and fixing all the ILP errors in their report (usually 10-20+ per report), I decided I didn't care about it anymore and just filled in their blanks (I'm talking about non-100% here) and tried my best not to look anywhere around the blank in the likely chance that I catch a glaring error.  After a few months, I decided that I'll check one and see if they are any better...34 errors, nearly all critical...missed words, wrong words...sentences that didn't make any sense whatsoever, like they didn't even fix ASR (which I would believe, except this was straight typing).  This is ridiculous!  Why are we held to 99.5% when they can't even form a proper sentence?  One day I pray that these hospitals actually start looking at these reports and actually start caring more about accuracy rather than dollar signs.  Okay, done venting.

well they aren't getting better - MME

[ In Reply To ..]
It's really frightening. You're right, they leave a zillion blanks for the most obvious things - well, I think they must not be able to access the job search because a lot of what they leave blanks for can be found there. And you're dead on about their QA, they just pass the buck. But then you'll see something where the MT just obviously guessed; the other day I had "the patient had a lot of defecation" when it was supposed to be something about the patient's vacation. And I'm also pretty sure they never review their work when they get it back. At the meeting Amy said their quality is 99.5 just like ours, but I just have to wonder.


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