A community of 30,000 US Transcriptionist serving Medical Transcription Industry

SoftScript - how it is to work with managers, etc. - junebug

Posted: Jan 06, 2011

I was just offered a position at SS a couple days ago, but my experience with the recruiter was less than inviting. She was rude and very impersonal. If I were a company, I would want the first impression to be a great one. I accepted the position, but I'm really not sure I want to work there, if this is how you're treated BEFORE you're an employee. Anyone know how it is to work with managers, etc. or anything else about SS?

SoftScript is no different than any other MTSO - Anon

[ In Reply To ..]
but they do pay on time! Other than that, I swear they all conspire with each other to be on the same page as far as MT is concerned. They expressed significant interest in what Medquist does in regards to too much QA being sent and therefore have instituted the 7% rule and, I am sure, will start docking pay as well.

You don't have to work for the recruiter so what do you care if she was rude as long as you got the job? Management at SoftScript is like every other company...there are too many chiefs and not enough indians (except in India). At least there is no SR to contend with.

SoftScript - junebug

[ In Reply To ..]
Thanks for your response. I know I don't have to work with the recruiter, but if they allow the recruiter to treat new/potential employees like that, then they must not care about people wanting to work for them or who represents the company. Do you know what I'm getting at?

I know what you're getting at, but ... - starstruck

[ In Reply To ..]
It's not like they are all working together in 1 office in 1 location. The middle management tier has no control over how she interacts with potential employees and the upper tier doesn't care. My experience with their recruiter was similar to yours and when I mentioned this to my trainer she said something to the effect of you'll never ever have to deal with her again, so put her out of your mind. My trainer had never met this recruiter (middle tier) but did have to listen to *many* complaints about her from the new hires.

The bad thing at SS is that there is no work!! If the higher-ups truly felt bad about this, they would throw themselves under a truck and get admitted to one of the hospitals where we have accounts....

LOL .. love it. It would be the considerate thing for them to do. :-) nm - SSMT

[ In Reply To ..]
x

SoftScript pay - RadT

[ In Reply To ..]
I applied for a position in-house for SoftScript for doing 50% radiology transcription and 50% administrative duties. I got a call the same day and guess how much they pay?? $15/hr!! And a 45 minute commute to the office. I'd rather go work at In N' Out Burger for $12/hr. What's going on with these companies?? I start medical coding school next week and I can't wait to get out of transcription.

Softscript job - Anonymous

[ In Reply To ..]
$15 an hour is nothing to sneeze at these days, personally I would have jumped at that as would a lot of other people. There might be a chance for advancement if you are doing administrative things. You may start for less than that as a beginning coder if you can get a job without experience, good luck.

I would think $15/hour in California is not worth much. Have to factor in sm - SSMT

[ In Reply To ..]
the cost of living and such. Plus, I made $15/hour back in 1992. I don't blame her/him for not taking the job.

$15/hr job - RadT

[ In Reply To ..]
$15/hr is nothing here in California. And coders with their CPC certification start at $25-35/hr in my area.

Positive Experience - Simple-T

[ In Reply To ..]
I was hired and started with SS just before Christmas and have found it a very positive experience thus far. Just released from 100% QA. Work has been a bit on the slow side due to the holidays but picking up a bit now and I have worked pretty much every day at least a half shift and was able to make up the missed hours on my days off. They are very strict about no OT (no more than 8 in a day/40 in a week) unless approved. My recruiter was a man and was very nice. Everything he said would happen did and exactly when he said it would. I truly like my accounts (I'm assigned to 2) and I love the fact that they are straight transcription with no VR/SR or offshoring. I would have liked a half cent more per line to start but with the incentives I am making the straight rate I have always made...double if you count the fact I no longer have to do 4 cent VR/SR. My production manager also said that within 2 weeks we have some big accounts coming on board and that work will definitely pick back up at that time. Anyway, best of luck to you. Hope you have a positive experience as well. I myself thank God for giving me this opportunity and I plan to make the best of it. I hope to again make what I was at MDI/Transcend before their switch to VR and the mistreatment of their MTs and overstaffing. I must say though, that their platform no where near compares to MQ (but it is easy to learn...but you have to use your mouse), but the dictators more than make up the difference for MQ had the worst dictators ever.

that recruiter - Vet MT

[ In Reply To ..]
Don't let that recruiter idiot put you off. When I interviewed, she shocked me with her rudeness and high-handedness. It was incredible. In fact, I thought she might be drunk. When I got to the next level, the interviewer told me to forget her, so I did. It *was* amazing, though.

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