A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Completely fed up with horrible Transcend Voice Wreck - fed up

Posted: Jun 16, 2011

I am on working right now and had to get away and vent on her for a second because the editing with voice wreck is SOOOO bad right now, I am putting way more effort into the reports than what I am getting paid for. There are amazingly stupid mistakes, whole sentences missing, other sentences made up that are nothing like the dictator is saying. If this is going to be the way it is tonight, it's gonna be a short night for me. I refuse to make crap pay for this kind of work. Thinking about calling it quits altogether. It's just not worth it anymore.

I'm with you there - splabbit

[ In Reply To ..]
I'm part-time and can only work a certain number of hours. Have done VR before and expected it would take me a bit longer at first as the VR learned, but after 4 months I still couldn't make enough in my available time for it to be worthwhile. It drove me crazy too. Plus the constant haranguing...I felt like the Wicked Witch of the West was over my shoulder all the time. So not worth it. I feel so much better now that I don't have to worry about all that mess any more.

Oh my gosh, you sound just like me! - fed up

[ In Reply To ..]
We must work under the same ROM. Your story sounds exactly like mine. I can only work part-time as well, but now that they are enforcing I meet the quota, I'm having to flex days, which is not working for me. I've got some decisions to make now because I can't flex daytime anymore. I'm either going to have to quit or I'm going to get fired for not meeting lines.

Not Transcend - sm

[ In Reply To ..]
I work for the Q and their ASR is horrible too. I believe they all are horrible. The companies are keeping customers by charging less for this crap and we are the ones suffering. We have taken cuts in so many other ways and I am not willing to lose anymore doing that crap. If I lose my job over it, so be it. I hope that every one of these companies lose all their valuable MTs due to sweatshop labor and then lose their businesses. Just keep your chin up, don't accept substandard pay for your talents and believe that some day they will get theirs. I may lose my job over refusing to do it, but at least I can keep my pride and not let them take advantage of me. I will find something else.

Transcend VR - nina

[ In Reply To ..]
What's the name of the VR that you are referring to - eScription, ChartScript, M-Modal??????

M-Modal - mt

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It used to be pretty good, but I think it went on vacation during MT week and never came back. It is unbelieveable how bad it has gotten now.

M-modal - nina

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I've never used it before, but I've heard of it. I think they all pretty much S _ _ _. I would rather type everything. :)

Me too. This VR is crazy. Typing is quicker and much more accurate - mt

[ In Reply To ..]
nm

BeyondTxt - Mim

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Does anyone use BeyondTxt? Is it easy to use for VR? I've read a lot of negative for other VR systems and now I'm worried.

I use BeyondTXT and for me, it's very good. - But mileage varies widely

[ In Reply To ..]
from one team to the next. My particular region is very aggressive about continuing to train the "speech wreck" engine, and some of our dictators' drafts are darn-near perfect, which means we can speed the audio file way up, and often transcribe the report in less time than the length of the audio file. Believe it or not, this includes some ESL dictators. Other dictators aren't so great... in fact, they FINALLY took one dictator off speech rec altogether because he was a disaster. Another doctor never even got put on it because it would have been a waste of time.

But... as I said, mileage varies widely. It really depends on how proactive your management team is. The technology is good and it can be trained... but the GIGO theory applies. (Garbage in, garbage out.)

I tried VR and this is exactly why I quit VR, no money to be made - typing not editing the work at low pay

[ In Reply To ..]
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same here - LTDN

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I quit for the same reason you did, and am I ever glad I got out!!! I can type way faster than I could correcting all of the screwups from the voice wreck, not to mention I was SOOOOO bored with editing. I've never been happier than I was the day I did my last edit. I now have my own account, I'm making more than twice what I was editing, and I'm actually enjoying myself again! It's like a new life for me away from editing and that company...Thank GOD!!

Similar Messages:

Jul 17, 2012

What's with voice rec when most of the file is full of words that are not what the dictator says. I have to type more than edit on these reports. It seems to me it should be put in the straight type pool. It is hard to concentrate on these kinds of files and do a good job. ...

May 13, 2014

Voice wreck has been set up to make us fail. That is clear to me now. The dictation could not be more clear, but the voice wreck will change it just to mess us up and prevent us from attaining any incentive or bonus. This has been particularly true with regard to numbers in lab values, ages, medication dosages, numbered lists, etc. NUANCE DOESN'T CARE. They just want their money. Also, there is no chance for advancement in this company. The only chance for change in this company is t ...

Mar 06, 2015

Dictation could not be more clear. Voice Wreck is putting in udder nonsense. Yes, I know it should be utter nonsense. I'm trying to make a point because this is exactly what this sorry excuse of voice recognition is doing. We really have to ask ourselves, is this being done purposefully with the hope that we make more errors? My best guess is a resounding YES! These people will stoop to anything to squeeze a few more pennies out of us. ...

Aug 13, 2013

Is it possible for voice wreck to be better on one account than another, or am I just noticing coincidences? One account, I might re-type anywhere from 60-80%, another account I might re-type 20%. Could this be due to software or equipment, or is it just a coincidence? ...

Jul 06, 2014

so posting this here. I just can't seem to get any speed on VR and the drafts coming through are really not that bad. I can easily straight type 150-175 LPH, but I struggle with VR so much. I just got hired at this company and we are only required to get 200 LPH, which is reasonable. Why is it such a struggle for me? I have tried and tried to figure it out. My eye cannot seem to follow with voice and I end up going over and over words. Have tried magnifying the screen to about 14 ...

Jun 04, 2010

bipolar as their managment. One day it is user friendly, gives good drafts and the next day or later in the same day it pretends it has never heard medical dictation before and goes off on one of its wild tangents of rambling incoherently. Can't they fix anything in this company? ...

Jan 12, 2013

I was wondering, is anybody making any money at all on voice? I keep hearing just minimum or maybe a little more. I call minimum wage 7.50 to 8.00 an hour. My experience with it was at one point I was told that I hadn't made enough for minimum and they had to do make-up pay. So how is everybody's experience with voice? I run from it, and I just want to know if anybody really can make an money? Thanks. ...

Nov 01, 2010

we have dictators who compose sentences such as this: "A xx-year-old female accompanied by daughter in secondary to within the last week has run out of her amlodipine, Prozac and clonidine anywhere from 3-5 days ago each of these." I kid you not, that is what this doctor said. American doc, speaking clear English. Now tell me, what am I supposed to do with that? It is a verbatim account, but the last time I let some gobbly gook like that go through I got chewed out for it (!) ...

Sep 29, 2012

I worked for Spheris for 4 years and it was great. Mmodal took over almost a year ago and changed everyone to speech wreck, took Outlook email away and put us on some horrible slow email system and now it takes at least 30 minutes of wait time to get the Help Desk on the phone. I am looking for a new position that is straight transcription. If anyone knows of one, PLEASE let me know!!!! Speech wreck has caused by paycheck to be cut in 1/3 at least. Thanks! ...

Nov 03, 2012

As per usual, SR came up with a medical worde for a non-medical word and used it throughout a report. Think about what might sound like "peanuts" and substitute that in sentences like "the patient was allergic to peanuts," "She ate some peanuts." ...

May 22, 2014

I can't help but think of my days and months of training and if I consistently put out work like I am correcting, I would have been fired in a New York minute!!! Please don't post the normal you can get out, it's your fault for staying, blah, blah, blah. I just wish someone would listen as to what a mess this is and the chances of mistakes getting through because there are so many corrections and words that are not even medical or consistent with the report. Just ...

Aug 16, 2014

hypo in a tree mix = hyponatremic I wish we could bombard the emails of the powers that be and show them the crap that comes out of their famous speech recognition :o) ...

Sep 02, 2010

I have tried to explain to manager that the program is slow, and does not seem to ever correct a lot of "normal" dictation, so I have come here to ask a question of you. I feel that we are not getting enough keystroke count for these jobs. I have had lengthy jobs with small actual counts because of all the repairing (MEing), and pickiing up of nearby conversations, using markers judiciously as requested. None of these markers are included in the count that I can see, but they a ...

May 09, 2012

Does anyone know anything about this job? Are they real people? Or is is a software program correcting the SR software program? What do they get paid? How does it all work? How does the software program work? It is watching the corrections we make on a dictator and make changes? It is working from some kind of medical dictionary of possible pronounciations (I made that up!)? Anyone up for the challenge of explaining it to me? Thanks in a ...

Mar 18, 2014

I know every time the phone rings or I get an Ipswitch email i'm going to have a tiny heart attack lol The news probably won't come until tomorrow but it's the waiting to determine my whole future that's got me on edge! ...

May 23, 2014

We were supposed to provide 3 job numbers with examples of the same errors being made over and over again. Well, I did just that with numerous jobs because of numerous errors. Not one stinking thing has been done. Does this mean my TSM was just whistling Dixie and blowing smoke and did nothing about the information I provided, or does it mean the ASR technicians were whistling Dixie, blowing smoking and did nothing? Why is no one held accountable for the mess that is called Nuance? ...

Jul 14, 2014

I just came across "Benzapril" listed as a medication that Speech Wreckignition picked up. Granted, that is how this doctor pronounced it, but it should be "benazepril." (Also notice that the original was capped while the correct is lower case.) Now, I've seen this a couple times, and from what I understand, the speech system can't just "make stuff up." Someone has had to have physically type that out in straight transcription (either when it was learning) or c ...

May 19, 2012

I've been reading these boards for years, and have never posted. But I'm desperate for some advice. I have worked for years at a very small company as an IC and absolutely loved it. Unfortunately, life events threw me a curve and I was forced to find an employee-status job. I thought I landed THE best opportunity. I have been with Accentus for a few months and absolutely hate it. I WANT soooooooo badly to like it and make it work, as I do believe it is one of the better companies out ...

Dec 07, 2013

I work for another company, and they recently got a speech-wreck program that I believe has some M*Modal software in it. Do they have SR software that is specifically for radiology? Also, if a company purchases SR software that has M*Modal's stamp on it, how likely is it that the purchasing company might be in line to get taken over by M*Modal? Because if that happens, I'm out of there. ...

May 23, 2015

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Jun 28, 2012

I am so sick of these dictations that are less than 60 seconds long, pay from .08 to .24 cents each that require 3 minutes of unpaid work to set up. This means I am only paid for one third of my time working, and that is if all their resource-hog software just happens to be working right without locking up or generation another error mesasage requiring another 5 minutes unpaid time to go through the "start ANOTHER IT ticket" process. I think out only hope is to keep filling letting their da ...

Apr 17, 2013

One crappy dictator after another. Poor sound quality and ESL. I want somebody who can talk clearly. ...

May 08, 2015

What goes on in India should stay in India. All that is there is horrid, absolutely a sin to ask anyone to make sense out of any of that. It is NOT English...surely NOT as I know it...nor anyone else. Believe me...I worked with an East Indian and she could not understand them either. Total waste of time. This work should be given triple pay and NO count for errors. Lucky anyone tries. ...

Mar 27, 2010

I am not really positive I completely buy into the fact that this illnesses is of such s/l reparation as his gamma globulin levels have been a little bit elevated and I wonder if there is more chronicity than we think. ...

Apr 30, 2012

a humble servant... It is time to cease being a humble servant and realize the power that you as ONE have. One more reason to engage in Strike Day yourself... Pull up BBCs broadcast early morning Sunday into Monday on CEOs and how shareholders are holding them accountable pay-wise. It is happening and MTs are just another word for "shareholders." Remember, there is power in numbers so participate even if you are fearful and then reach out to me or someone else if they come after you or fire ...

Nov 30, 2012

I am on a team that does editing only on one specific platform (although there are many versions of it). We recently had schedule changes. Prior to the schedule changes, I had work. Now...not so much. They DOUBLED the amount of editors on accounts that were already overstaffed. I am completely and utterly disheartened by this. I was, until this point, ready to stay with this company for as long as it took for them to work things out. What a demoralizing ...

Jun 01, 2013

regular work hours, but for some reason completely happy. Poverty: The key to bliss! ...

Jul 24, 2013

nm ...

Jul 25, 2013

Just need to vent. Having a very, very bad day. I have worked and worked to try to be a success at this job and now most days I just sit and cry while I type. I am so overwhelmed by the horrible pay and only hearing from the email that more needs to be done. More lines, less pay. How sad for a job that should be considered very important in the health care role. Thanks for listening. ...

May 16, 2014

Can you qualify for that weekly based on, I guess the previous week? Or something? I got a very unusual surprise - MORE pay than I expected, rather than less (which is the usual), and realized somehow I had qualified for production even though I thought I was out, thinking that was a 3 month thing too, so wasn't even trying, just trying to get more lines since I had lost out, I thought, on all bonuses. So can someone confirm production bonus is based on last week's QA post audit - or ...