A community of 30,000 US Transcriptionist serving Medical Transcription Industry

nuance hospital takeover - pauleygirl

Posted: Apr 30, 2014

Our hospital transcription department is nearing its demise. We've been expecting it for some time but that time has come. Nuance, of course, is the company that has come in to save the day and graciously offer all of us jobs. I don't think there's even a chance I would accept such an offer but would love to hear stories from those of you who have gone through this as I know there are many of you. A lot of what I've read on this site is from a couple of years ago. I'm assuming it's only worse now rather than better but I would love to hear any advice and what you've gone through.

Take unemployment if you can - Val

[ In Reply To ..]
b/c you'd make less than unemployment with N. MM got our hospital transcription and I had already been working for MM part time for a year by then and could give the transcriptionists the gory details. Just spend some time reading this site. See the recent (within the last 8 months?) story about the University of Pittsburgh transcriptionists being driven into poverty (if I did not get the city right, a bit of Googling should pull it up). Mourn the loss of your good jobs and make other plans now.

Definitely try to take unemployment if you can or ... - sufferinginsilence

[ In Reply To ..]
look for another job within the hospital. If you do decide to go with Nuance believe NOTHING they tell you. It will be okay for a few months (transition period), then the bottom will fall out, your pay will be cut 50% and you will be stressed because you can't pay your bills or keep a roof over your head. Believe what you read on this board. This is the only truth! Good luck!

Read the 70+ Glassdoor reviews of Nuance MLS - xyz

[ In Reply To ..]
Advice: Avoid like the plague!
What I've gone through: Self-doubt, regret, depression.

Nuance - burnedoutco

[ In Reply To ..]
If you can,look into other options, unless you don't mind making minimum wage, you don't mind being QA'd by someone in another county and having to waste hours of you own time trying to get reversals, if you don't mind being depressed, anxious, overeating out of frustration, having little time off with your family and not even being able to take time off without pay, or if you don't mind having to do unfamiliar work all the time, if you don't mind not moving for hours at a time so you can get the lines, if you don't mind a doctor dictating something wrong and you not catching it because you are not a doctor and you have to hurry up and get minimum wage or else, and ultimately the buck stops with the transcriptionists and it is our fault if there is so much as a comma out of place. If I wasn't going to retire soon I would not be able to take the stress much longer.

Look now for an alternative - godfreyswife

[ In Reply To ..]
Start looking for an alternative now, whether it be with another MTSO or in another capacity to use your skills. I was paid hourly at the hospital where I worked before the transition and then made about $35/day on cpl rate (majority VR). Look into taking a coding course if it is within your budget or search for IC transcription and work for a couple of different MTSO's so you can stay busy. If you go/stay with Nuance, be prepared, as there will be a real learning curve. QA is different (FIESA) and you will be required to take care of all business (tech/computer issues, "meetings" with supervisor, etc.) off the clock. Yep, all on your time, unpaid.

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