A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Latest hospital to sell out to Nuance - gonegirl

Posted: Nov 07, 2014

I am one of 20 acute care hospital transcriptionists who have just lost our jobs to Nuance. Boy did they do a sales job on our hospital. Our hospital refused to give us severance pay using the excuse that they were giving us as "a gift" the opportunity to work with Nuance and that in itself canceled out the severance pay. Hah! Most of us have been working for this hospital for 20+ years. We lost it all -- job, health insurance, great PTO, everything. The majority of us are 50 to 65 years of age. But we are just the latest of thousands who have already gone down this path.

Nuance actually told us at one of their recruiting meetings with us that "you can make unlimited amounts of money with us." They just can't understand why none of us took the offer. Do they think we're idiots and can't multiple 4 cents a line by what we are producing now on EditScript? They even insulted us by saying "when you get in a production-based mode you will increase your lines by at least 30%" Hello -- we have been in a production-based mode for years with most of us around the 225 to 250+ lines an hour range. They even said there are all kinds of tricks in EditScript to get our lines up. Hello -- aren't you listening Nuance or didn't you did your homework before your recruiting session because we have been on EditScript for 3 years and know all the tricks.

We could make at least equal if not more money at a local fast food place or Walmart without the stress that goes along with this job at a close to minimum wage payment level. Luckily we live in a very populated area where there are plenty of jobs available in all wage ranges.

Sorry - This is Why

[ In Reply To ..]
...I have been on this board for years encouraging ALL MTs so start looking for something other than MT.

Bless you for being smart enough to know what the N and M are, and where most transcription companies are going.

Use this opportunity of no work to explore other avenues. If you are like me (late 50s), you likely don't have the time or energy to go back to college, but it doesn't mean you can't train for something else.

I trained for Home Health Aide when I quit MT about 2 years ago. There are lots of options. If you have Excel, Outlook, Quickbooks, etc., under your belt, there are plenty of office jobs available.

Best of luck. I do have to wonder if the hospitals who have yet to outsource to MTSOs even have a clue as to the low quality work they'll be getting and that it will be offshored to India.

Thanks for the encouragement. sm - gonegirl

[ In Reply To ..]
I, too, am in my late 50s. I was not totally unprepared for this as we were told a couple years ago that it would happen to us one day, too. When I was told that, I immediately started socking money away. I had also been putting out applications for other types of transcription for at least a couple months previous to this termination and got hired on as a freelancer for two companies already. I was very surprised to find there are many other types of transcription (legal, law enforcement, workmen's comp, insurance, entertainment, corporate, etc.) out there. Of course, you want something that pays a decent amount -- like around $1 an audio minute ($60 an audio hour) or something close to that. I have also been looking into home care (elder, children, errands, transportation)for a few months now. I wasn't as unprepared as others in my department who were absolutely devastated. Some are even talking about possibly losing their homes, etc.

I thank you for encouraging people to start look at alternatives because one day it will happen, maybe sooner than later.

The quality isn't always bad. The work I do for one of the Big 3 is as good as sm - longtimeMT

[ In Reply To ..]
when I did the work for the hospital. Because there are still great MTs out working for the MTSOs, both big and small, sometimes the hospitals get the same quality as in-house. It's when it goes offshore that the quality suffers, but even then, sometimes not, if there are editors here making sure that it's fixed before going to the hospital.

What the hospitals gain is a huge cost savings and not having to worry about coverage.

The only ones who lose are the MTs. We don't make what we did in-house but after some time, it does come close. However, never for PTO or benefits; those are where we get hardest. I would love to have $129/month health insurance again, paid holidays and the 9 weeks PTO I had after being at the same place for 26 years. Wages come out OK, but the rest is horr

The "gift" that keeps on screwing. Don't join - Nuance, theyll suck out your soul.

[ In Reply To ..]

What hospital is this-you can email me-nm? - insameboat

[ In Reply To ..]
nm

Does Nuance go to every hospital to get their work? - Soon will be the only company to work for

[ In Reply To ..]
xx

Probably, eventually. Mostly they gobble up the hospitals that want to outsource. - Then they sell them on offshoring by....

[ In Reply To ..]
...convincing them during contract renegotiations that they can "save them even more" by letting the work go offshore and be done just as quickly. After all, India is wide awake when we are not, vice versa. Just my theory.

Betcha did not match the outsourcing I had - one time, making over

[ In Reply To ..]
$60,000 per year, working inhouse. I had worked there for about 12 years. We were not told a single cent as far as what we were going to make at the new job we were offered, no one took that. I went out started looking for another place, hired inhouse at another hospital and stayed inhouse there for about 14 years and finally outsourced to a company. The first time was a shocker, the 2nd was not. Having said that I do Escription and love it, even at 4 cents per line I can average daily about $150.00 which is not that bad.

NOT THAT BAD, BUT YOU MUST HAVE - CINDY

[ In Reply To ..]
Yes, it is not that bad of a program, its just that when you have to jump constantly between 4 different accounts to check for work your not making anything while jumping from account to account everytime one runs out. you must have a constant flow of work coming in, lucky you.

There is a special place in hell reserved for Nuance staffers. - no message

[ In Reply To ..]
xx

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