email and spark down? nm - is it me or...

No explanation of why we now have to do this garbage! is this so they can stop me in a new york minute to do something else for them and invade my privacy? This company just the worst! Forget getting a Christmas card! My kingdom for a job in the real world. ...

Just how do these TSMs get away with it? Where do we go when we need help or have a question? Seriously, where do we go? THIS IRRITATES ME TO NO END!!! ...

I am so tempted to out her by name on this board and run the risk of being banned. It is so frustrating. It wouldn't be so frustrating if we could keep email up and running, but we can't. This setup was made for this absentee TSM. She must have thought it up. ...

After getting blessed out for not answering an e-mail on webmail - just wondering what's up with SPARK? Web mail logs us off after a few minutes. How inconvenient it is to go back and log on throughout the day to see if perhaps there's a fire to put out! Isn't that what's SPARK is for? Interesting how no one is ever logged onto it except our Indian counterparts. ...

don't expect me to be available for email, fiesa, calls for overtime or any of the other Nuance nonsense. I'm really getting tired of this one-way street. ...

What is a TL (transcription lead)? I've messaged to some on Spart if I need something asap and no TSMs are on. Does anyone else do that? And are there specific TLs per team? ...

Is Spark down or is it just mine? It hasn't worked all day. ...

Anyone else finding that Spark is not accepting their password? ...

Okay seriously.. Spark, the new instant messenger for Nuance times out for inactivity every 4 minutes, obviously set that way by Nuance since the Spark instruction page on their own website says it times out every 20 minutes. Here's to the Nuance Police and their new "big brother" software! ...

Is anyone having trouble getting set up with Spark and Webmail? Every time I try to get into Enrich to complete this I get "page cannot be displayed". ...

Am I the only one who can't enter Enrich? The password I use for FIESA is NOT working and tech-support can't help me with it. I'm getting tired of wasting time on this. By the way after you get into this how long do these classes take? I'm not eager to spend my limited free time on all of this! HELP! ...

...who has been referred to on this board. My regular TSM is away. The stand-in is never available. NEVER. ...

so why bother. TSM says it is mandatory to be signed in Spark during your shift. Sigh. ...

Says to allow 20 minutes for each module. How many are there? Have to do this by Wednesday I guess. ...

She's not available on email, she's not signed into Spark and she doesn't answer her phone, or she's off on vacation. This happens day in, day out. ...

Hi all...I had to reformat and have found Enrich and the Webclock, but not the Nuance e-mail and SPARK programs. Not very good with computer stuff. Anyone have the actual addresses of these? Thanks ahead. I should have written them down before reformatting. ...

I am sure these are closely guarded as they would let MTs actually communicate with each other..and that would be a no no.. MTs might actually band together ...

system devised! It never seems to work and is so unbelievably slow I can't stand it!! Glad I got that off my chest. ...

and it says there is no such address. Anyone else having trouble like that? ...

I haven't been able to get on my MDI email for several hours. Anyone else having this problem? ...

something like "correction to previous" email regarding line rate increase. At first I thought, okay, that virtually nil line raise WAS a mistake and now they will be giving us a more reasonable raise. Nope, it was the same exact amount. They said correction but nothing was changed.........unless I'm missing something, but I stared at that email for while....... ...

I log into MQ Central and go to My Community. My email is not there. I get an error message. What is going on?? ...

From my region's SVP of OPs. Apparently my CCM is no longer my CCM. I guess what I've read here is correct and they get rid of the good ones because my CCM rocked! She was not just the best I'd had at MQ but one of the top managers I've ever had anywhere in any job. Now I just wanna cry. ...

email and spark down? nm - is it me or...

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