A community of 30,000 US Transcriptionist serving Medical Transcription Industry
If I don't have my TSM available on Spark - sm
Posted: Jun 12, 2014
don't expect me to be available for email, fiesa, calls for overtime or any of the other Nuance nonsense. I'm really getting tired of this one-way street.
I deleted that crap off my computer, it caused nothing - but problems and doesnt work right. sm
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So why even bother with it, let it screw up my computer for other things.
Not worth my time and effort to deal with stupid crap that doesn't work right and has so many people on the list that it wastes more time than I want to spend to find one person I may want on there.
Nothing but stupid crap from this company.
TSM - You said it
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Amen! I seldom, if ever, log into Spark. It's the same old whiny crybaby stuff: Stats up on ***. Nobody on. Stats here, stats there. It gets old really fast!
I don't have a problem with Spark... - OP
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I rather like it. I just wish my TSM was available. Everytime I have to report something or ask a question, I have to log on to the cumbersome email. That is what I hate. If we could leave email up and running, I would not be writing these posts. Just provide the availability of my TSM on Spark if we have to stay with the stupid email program.
And one more thing... - OP
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Give me back the money you stole and continue to steal!
The cards are stacked against you and you are - at a disadvantage.
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First and foremost the less I hear from a cheerleader (useless) TSM the better I like it. But in turn you have to follow the rules and the people who sign your paycheck make the rules to be available for their crappy email, Fiasco and Spark. To disregard their stupid rules is cutting off your nose to spite your face.
I don't spark or fiesa - I just ignore
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sure I get an email to sign off on my (non)errors about once a month, then a few days later I get another MUST SIGN off fiesa email, then that's it. on to a new week, new stats, new things for the TSM to worry about. NEVER have I been pursued to check fiesa further than that.
also the crappy email you can refresh every hour or so, so it does not sign you out; better than relogging in all the time, but I work evenings so nobody is ever there nor do I get emails after a few hours, so I usually let it sign me out and don't go back til the next day.
No explanation of why we now have to do this garbage! is this so they can stop me in a new york minute to do something else for them and invade my privacy? This company just the worst! Forget getting a Christmas card! My kingdom for a job in the real world. ...
Just how do these TSMs get away with it? Where do we go when we need help or have a question? Seriously, where do we go? THIS IRRITATES ME TO NO END!!! ...
I am so tempted to out her by name on this board and run the risk of being banned. It is so frustrating. It wouldn't be so frustrating if we could keep email up and running, but we can't. This setup was made for this absentee TSM. She must have thought it up. ...
After getting blessed out for not answering an e-mail on webmail - just wondering what's up with SPARK? Web mail logs us off after a few minutes. How inconvenient it is to go back and log on throughout the day to see if perhaps there's a fire to put out! Isn't that what's SPARK is for? Interesting how no one is ever logged onto it except our Indian counterparts. ...
What is a TL (transcription lead)? I've messaged to some on Spart if I need something asap and no TSMs are on. Does anyone else do that? And are there specific TLs per team? ...
Okay seriously.. Spark, the new instant messenger for Nuance times out for inactivity every 4 minutes, obviously set that way by Nuance since the Spark instruction page on their own website says it times out every 20 minutes. Here's to the Nuance Police and their new "big brother" software! ...
Is anyone having trouble getting set up with Spark and Webmail? Every time I try to get into Enrich to complete this I get "page cannot be displayed". ...
Am I the only one who can't enter Enrich? The password I use for FIESA is NOT working and tech-support can't help me with it. I'm getting tired of wasting time on this. By the way after you get into this how long do these classes take? I'm not eager to spend my limited free time on all of this! HELP! ...
She's not available on email, she's not signed into Spark and she doesn't answer her phone, or she's off on vacation. This happens day in, day out. ...
Hi all...I had to reformat and have found Enrich and the Webclock, but not the Nuance e-mail and SPARK programs. Not very good with computer stuff. Anyone have the actual addresses of these? Thanks ahead. I should have written them down before reformatting. ...