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TL in Spark - HKS

Posted: Jul 03, 2014

What is a TL (transcription lead)? I've messaged to some on Spart if I need something asap and no TSMs are on. Does anyone else do that? And are there specific TLs per team?

There are specific TLs per platform sm - Nuance TL

[ In Reply To ..]
if you are on Dictaphone and you message a TL on Enterprise, they can't help, they don't know that platform.

Thanks for the response... - HKS

[ In Reply To ..]
I've just randomly asked for help before and the TLs that I've chosen have always steered me in the right direction. There's never been any notification who was my TL though, guess I could always ask my TSM! Thanks again.

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