ENRICH - Spark IM, etc.

Does anyone ever take those Enrich modules? Are they paid? What's the meaning/point of the CE credits? ...

Personally, since Nuance slashed my salary in half I have had to get a second job to make up for the deficit (it doesn't, but you have to try), so no time or desire to do any of these courses thus far. However, just wondering if anyone has done much with Enrich unless they were forced to, and if they have anything positive to recommend or any courses they actually feel helped them become a better and/or more accurate producer and helped their income. I am an oldie with lots of experience, ...

We do get paid for it now, got an email re logging onto webclock. Woohoo 15 minutes. ...

Anybody else going through this ENRICH crap? This is absolutely the worst "training" I have ever received. Self-service on all of these modules, confusing software with very few instructions. Been "training" for a week now, no responses as promised from other departments for logins, etc. Training is the gateway to the rest of the company. If the rest of the company is like this then I have made a horrible decision to quit my other job to come here. No income n ...

Thanks in advance!!! ...

Is it just me or are you fed up with this company's requirements to attend online classes to "YOU TOO CAN BE 99% PERFECT"? I can't get out of this garbage fast enough. I attended on online class today that I felt I was in romper room. F- this! How do any of you continue to put with this company's mandates? ...

I read some posts below and even see another MT asking this same question about changes coming in October ranging from pay scale changes to QA discipline, etc. Can you please tell me where I can find these newsletters so I can read them. I looked in Enrich as well, but cannot find any current newsletters. Thanks very much! ...

Well obviously I have never signed in and used this before. Do we use our E-mail address or our ID#. It gives the option to obtain your password if you have forgotten it, but not your sign on ID. Hate to ask my TSM and make it known I don't use one of their precious programs. TIA. ...

I have no idea what username or password to use, what with the different work email, escription, fiesa, weblock and ADP site usernames ans passwords. Can anyone guide me in the right direction? I feel like I am up a creek w/out a paddle! ...

Then why do I feel like I've been through heck and back whenever I check them? ...

Just received an email from my TSM stating that we will get a link to an Enrich video on the new plan on Wednesday. We have conference calls set up for questions on Thursday. ...

When I try to save the webclock website to my favorites...it saves, but then when I click on it I get a "timeout detected" message and can't use it. It's so annoying having to sign into Enrich first. There has got to be a way to put an icon on my home page or at least save to my faves list. ...

TSM not that communicative unless she wants something. ...

No explanation of why we now have to do this garbage! is this so they can stop me in a new york minute to do something else for them and invade my privacy? This company just the worst! Forget getting a Christmas card! My kingdom for a job in the real world. ...

Just how do these TSMs get away with it? Where do we go when we need help or have a question? Seriously, where do we go? THIS IRRITATES ME TO NO END!!! ...

I am so tempted to out her by name on this board and run the risk of being banned. It is so frustrating. It wouldn't be so frustrating if we could keep email up and running, but we can't. This setup was made for this absentee TSM. She must have thought it up. ...

After getting blessed out for not answering an e-mail on webmail - just wondering what's up with SPARK? Web mail logs us off after a few minutes. How inconvenient it is to go back and log on throughout the day to see if perhaps there's a fire to put out! Isn't that what's SPARK is for? Interesting how no one is ever logged onto it except our Indian counterparts. ...

don't expect me to be available for email, fiesa, calls for overtime or any of the other Nuance nonsense. I'm really getting tired of this one-way street. ...

What is a TL (transcription lead)? I've messaged to some on Spart if I need something asap and no TSMs are on. Does anyone else do that? And are there specific TLs per team? ...

Is Spark down or is it just mine? It hasn't worked all day. ...

Anyone else finding that Spark is not accepting their password? ...

How lovely of them to send us an e-mail today boasting about the new Enrich program...until you get to the part that it's voluntary which means you won't get paid to visit that site? How many of you laughed and hit the "delete" button on the e-mail? If they were serious about us all learning more stuff they'd pay us to go to training. They must've figured we all needed a laugh with it being tax day. ...

I've been recently sold into Nuance slavery by my former company and have been told I need to log into ENRICH take their "modules" for "continuing education." What is this really for? ...

the module for "difficult ESL" dictators, there are only sections for "Americanisms," "Hawaiian" and "Southern" -- If it were geared for American MTs the ESLs would be "Indian" "Chinese" etc. I guess I'm just stating the obvious, though I thought it was funny....NOT! ...

Okay seriously.. Spark, the new instant messenger for Nuance times out for inactivity every 4 minutes, obviously set that way by Nuance since the Spark instruction page on their own website says it times out every 20 minutes. Here's to the Nuance Police and their new "big brother" software! ...

Is anyone having trouble getting set up with Spark and Webmail? Every time I try to get into Enrich to complete this I get "page cannot be displayed". ...

...who has been referred to on this board. My regular TSM is away. The stand-in is never available. NEVER. ...

ENRICH - Spark IM, etc. - Pollyanna

I have taken 0 classes. Could not - care less! nm

Enrich, Spark etc. - Duffy

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