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Pros and Cons for Nuance - GJB

Posted: Jun 05, 2013

I am thinking of switching over to Nuance and would appreciate any and all advise I can get. Please let me know your experiences both good and bad. Hate starting w/someone new. Thanks.

I think it depends largely on your account. - Been on 3 now, 2 are okay.

[ In Reply To ..]
One was awful--I was running out of work every single day. Since I'm only paid 4 cents/8 cents, only getting 5 reports or so a day adds up to about $10 or $15. It was horrible.

Now I'm on a better account and I have a better team lead. The pay is still crap, but at least I don't want to jump off a bridge any longer.

I'm where you are now - OOW

[ In Reply To ..]
How did you get a new account and TL? I like the account, easy work, had lots of work when I started, but the last month, it's been overstaffed to run everybody out of work and keep TL's precious 100% TAT. I am considering making a change too, but I agree it depends on account and TL, and work flow can change at the drop of a hat. Nothing secure anymore.

They just switched me. But you should ask - your TL if they can move you.

[ In Reply To ..]
I think the TLs don't like their accounts running out of work almost as much as we don't like it. So if your account is overstaffed, your TL might be happy to find you a new account so there is more work available for the people who stay on the current one. I hate learning new accounts in the beginning, but after a few days I start to feel relieved because the work is not as boring because I haven't been doing it for a year. Then after a couple months, it gets boring again. LOL

Nuance - all cons - fed up

[ In Reply To ..]
My smaller company got bought out by Nuance a while back - got a pay cut and an increase in insurance cost. I'm on 6 accounts, all with different specs. QA is an inconsistent nightmare.

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