A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Nuance back-pedalling on compensation - ss

Posted: Dec 21, 2014

Looks like they are feeling the impact of angry and/or exiting MTs. I got E-mail about the 99% used if no audits done and they are back tracking on that now. I heard they were going back on reducing some platforms by the 88%. That totally sucked for them to just throw that in as an afterthought. "Oh, by the way, we forgot to tell you...."

I do appreciate that we got back the weekend differential, tiny though it may be. That is the ONLY good thing I can say.

Still actively looking to get away from this company. Remember, we still haven't heard what they are going to do with the PTO situation.

Please, those who have already resigned or left, be sure and do the exit interview and tell them exactly why. Some of us are stuck here until we can find a better gig.

All those newbies can't be hired and trained and productive immedately. Let's see how that works for Nuance.

Wishing everyone Happy Holidays despite Nuance's attempts to drag us down.

I'd like to know how many have left in the last 2 weeks. sm - nothappy

[ In Reply To ..]
I cannot wait to get out of here. That pay plan was the last straw. And know they're going to mess with our PTO? You know that is not going to be anything good for us. I will be glad to do their stupid exit interview and tell them exactly what I think. I would never return to this company - I'd work at McDonald's first.

Integra platform was 85%. Talk about a kick in the gut - frustrated

[ In Reply To ..]
I fear though that just because they gave it back to us they will find other ways of taking it all away again.

I am one of those stuck here for a few years. I am too close to retirement.

YAY!!!! I dont work for Nuance, but glad to hear you're getting - your lines back and...

[ In Reply To ..]
they are reconsidering some of the drastic changes they were trying to implement. I know its still bad what they did and I would probably still be uncomfortable working there, but at least your getting some of your money back and it sounds like they are realizing they messed up royally.

Oh they're reneging now huh? Thats good - sm

[ In Reply To ..]
They're also posting ads 40 going north, on one site they have 2 ads posted back-to-back and offering a sign-on bonus. Noticed the compensation field was blank on one ad. What they did was bogus. I hope they are reaping the consequences by people leaving as well as lack of applicants. I don't understand why anyone would want to apply and work under that type of pressure.

Reneging on payment plan - Chi-town MT

[ In Reply To ..]
This just goes to show they can't be trusted.

Similar Messages:

Jul 16, 2012

No one ever said for sure if this compensation had been to offset insurance costs, MUP or whatever? I didn't get it and am curious why it was not across the board. They may have been caught with their pants down on this one. ...

May 05, 2014

Saw this today. Apparently CEO of Nuance, Paul Ricci, made around $29 million last year. Makes me sick that when I was there I was barely making minimum wage after being an MT for 15 years. The article talks about how he was compensated too much even though stocks were dropping. I think the more important point is how the MTs have been treated. THAT never reaches the article of course. http://www.bostonglobe.com/business/2014/04/28/nuance-ceo-paul-ricci-tops-pay-among-massachusett ...

Jul 30, 2014

Any Nuance employees have any idea what the new compensation plan is going to be? ...

May 16, 2015

At Nuance, the caste system THRIVES. The deception of this company is criminal. For the last year, the QCs were required to meet the company standard metrics of 150+ LPH, quality of 99% or higher, schedule adherence of 99%. If you failed to meet any portion of the metrics one week, you received a verbal warning; two weeks, you were moved to the Performance Action Plan. On 5/4/2015, we received our individual QA Weekly Scorecard; we also received the QC Compensation Plan on the same day. With no ...

Dec 01, 2011

If this company would have given us the new Escription whereas we can make the same or better then that would be more understandable. I have several other friends (other mtsos) that make a very good living on Escription which our old CEO (now VP over all nuance transcription) promised us. To cut our pay before this happens to me is just unacceptable and in my opinion may have been somewhat misinformed perhaps just to keep us around with this slower program we are on now. So ...

Dec 04, 2011

I have read a few posts not only about the future compensation worries at Nuance for us "Webbers" but also mentioning the former CEO for Webmedx. I have worked for this man even before my Webmedx days. To me, he always seemed to have taken pride in his position as he talked about why he felt Webmedx was so successful due to low employee turn around and an open door policy in communication with same. Training was superb, the community page which enhanced employee recognition-data made many of us ...

Dec 19, 2014

This is their "official" statement I found about their wonderful platform and the ability of MTs to increase their compensation up to 100%!!! Wow!!! Spitting my coke all over the computer screen http://www.nuance.com/for-healthcare/resources/mt-compensation/index.htm ...

Jun 23, 2013

former employees? I had some serious personal issues going on and had to leave, but things are finally settled down and want to come back. ...

Apr 24, 2012

News is that Nuance waived their requirements so the merger is back on. Sorry to those from Transcend :(( ...

Jan 19, 2012

nm ...

Jul 03, 2013

Hi, Anyone else recently quit this ridiculous farce of a company called Nuisance... I mean Nuance, and they never mentioned one word about having you ship back the foot pedal? Do they eventually send out a notice to ship it back or you won't get your last paycheck? Just curious... No big loss, my paycheck that is, as I was earning less than minimum wage. Got a pacycheck for 80 hours that was less than $200 a week. Seems they have it set up to purposely m ...

Dec 14, 2012

The latest pay cut was my final straw. I'm starting my first classes in February for a new career in a field that has nothing to do with healthcare and working every single weekend and holiday for the rest of my life while watching my pay go down instead of up with the more experience I gain. Thank you for destrying what I considered a career and turning into something I loathe getting out of bed and having to do. ...

Nov 02, 2012

Is anyone in the same boat? I am seriously contemplating it because I can't afford my medications, groceries, rent, bills, living, etc. anymore. ...

Dec 10, 2012

...

May 19, 2013

One company lists compensation as: "$1.06 per dictated minute & up depending on acute experience and operative report experience.." I've always been paid per line and am not familiar at all with this form of compensation.. Does anyone have any experience with this, and does it sounds okay? It's an IC position. Thanks. ...

Oct 26, 2014

I wonder if the new compensation is that they are making us all independent contractors. What a hoot that would be.. ...

Dec 31, 2014

Hello. I have requested and been approved for some PTO hours for Christmas Eve. On the time log I just approved, it shows the hours but does not show a monetary figure for them. Could anyone tell me how they calculate that? Thanks! ...

Aug 23, 2012

Hello, I would like to transcribe from home again. However, I HAVE to get up and walk for a few minutes at least once an hour. You see, I had to have 2 back surgeries in the last 18 months. I've been a transcriptionist for many years and this is my profession. Does anyone have a suggestion what to tell these companies that will hire you to work from home when you have to get up so much? The last company I tried had a "pop-up" box that appeared on my screen if you were up longer than 10 min ...

Apr 01, 2010

What company do we file through? Any info appreciated, TIA. ...

Aug 26, 2011

Does anyone know how an MT is compensated when they begin using M*Modal and basically editing? If paid by the line, if M*Modal creates a report consiisting of 75 lines, and you edit a few lines here and there, are you paid for the entire report (the full 75 lines) or just paid for what lines you edit? ...

Mar 13, 2012

Sten-Tel has add on MTJobs. Can you believe this compensation? I hope they have NO replies. " Starting rate ranges: 5–6 cents per transcribed line; 2-3 cents per edited line." ...

Oct 11, 2012

I am an MT of 20 years and 2 companies in this year alone have skimmed lines from me, albeit 1 company paid up and now am waiting on the other before I quit. I want to get out of MT and see that others have made the transition. How are at home coders compensated? MTs are paid by the line and just curious as to how coders are paid. Thank you. Hope you are enjoying your fall where ever you may be! ...

Dec 12, 2012

I've seen a couple of folks post on here about getting a compensation letter but I've gotten nothing other than the info they presented at the meeting yesterday. Did they e-mail this or snail mail it? ...

Dec 16, 2012

As you transition to Nuance, you will have training jobs going to QC. This will count against your QC percentage and affect your ability to earn any increased increment in line rate based on your quality. Please plan ahead carefully for a much lower paycheck and look for another job as hard as you can. Advise all would-be MTs to look into coding or some other profession entirely. MTs are living at poverty levels these days and we have to get the word out. With VR ca ...

Jan 04, 2013

http://mmodal2.wordpress.com/2010/07/23/mt-compensation/ Please remember this – your company is paid for its OUTPUT, not for that high percent gain! This industry has seen an alarming increase in MTs who are not interested in transcription as a full-time career. What is happening to the career MT? How will the profession attract the quality-minded, dedicated professional if MTs can’t make any money? It won’t – it will attract the person interested in making a bit of ex ...

Mar 11, 2013

Here’s an article by For the Record magazine that is worth reading. Sometimes, their articles are a lot of fluff, AHDI stressing we need them, or words just filling a page, but this one affirms what we have all known for a very long time. http://www.fortherecordmag.com/archives/091012p22.shtml Interesting what is written about the Transcend lawsuit too. What can we do? At the end of the article, it mentions “MTs need to work with their employers to develop a fair compensat ...

Aug 07, 2013

To whoever it was that said they are compensated for NJA in California, can you give me some more info on how you found out about CA compensation for NJA? Did your TSM or HR confirm? How exactly do you enter it in Teamwork? I am also a California MT with NJA almost every day. Thanks. ...

Sep 21, 2013

I work from home for a small hospital. I pull up the patient's account and place the reports into it. Most of my doctors are so great and give me the account number or patient information. However, I have one doctor who is bad about not giving me any information to find the account. I spend more time trying to find his patient's accounts than actually transcribing his reports. I am wondering how I can ask for compensation for this. I make .15 cents per 65 characters. Does anyone make e ...

Aug 07, 2014

I came into this field long after the precedent was set on pay. I knew coming into this that the average wage ran from 6 cpl to 10 cpl, with most jobs hovering around 7 to 8 cpl. What I didn't account for was that in more than 10 or 15 years, we'd still be at that rate. Not only has our wage not gone up in over a decade, even with cost of living increases, but that when they came out with speech recognition, someone thought, "Well, it's doing half the work, so y ...

Sep 17, 2014

Does softscript pay you the difference in ur pay check if you dont make minimum wage? I know nuance did. ...