A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Webmedx,Subsidiary of Nuance compensation decision. - WEBMT

Posted: Dec 04, 2011

I have read a few posts not only about the future compensation worries at Nuance for us "Webbers" but also mentioning the former CEO for Webmedx. I have worked for this man even before my Webmedx days. To me, he always seemed to have taken pride in his position as he talked about why he felt Webmedx was so successful due to low employee turn around and an open door policy in communication with same. Training was superb, the community page which enhanced employee recognition-data made many of us feel good even when we were down with all the voice recognition changes that were going on. A lot of us always had hope that we could do better with this CEO at the helm.

I believe the former Webmedx CEO recently made promises about company programmers working around the clock to bring the Webmedx employees that stayed with him through this buy out with Nuance a much better VR program (Escription ?) that will benefit our voice recognition production. Hopefully this VR program will make up for what we have lost going back to native VR after learning M*Modal VR but future salaries as well. Now all eyes are on him and Nuance to see if those promises will be full filled with the "Webbers" that have stayed .

Please do the right thing Nuance and show us that you back what your new transcription leader (the "Webs" CEO) is really worth to you with his promises. Do not cut our pay while we are still on this old native VR program and at least wait for any reviews or salary adjustments to take place after the promised program (Escrition ?) materializes for us.
The decision your company makes on this matter will deeply reflect on the future morality of many Webmedx employees in the way we view our leader, our future work habits, and the ability to stay on with you.

It makes me laugh that you think they are - going to care one bit

[ In Reply To ..]
... if you stay or go. To Nuance, you are a nameless, faceless entity bought from Webmedx like a piece of furniture. These. Companies. Do. Not. Care.

Your plea to Nuance/Webmedx re pay cuts - Annie Oakley

[ In Reply To ..]
Have you read this article by a representative of m-modal? It tells the truth of our situation, only our situation has another side to it, the one you mentioned regarding our platform. So we are might get screwed twice at the same time.
http://mmodal2.wordpress.com/2010/07/23/mt-compensation/

Web/Nuance - ex-webbie

[ In Reply To ..]
I was a loyal employee for 5 years. I LOVED working there, and I was even accused of being a "suit" on this board, and I wasn't saying glowing things, but just saying I was happy and could make good money. But, I have absolutely no faith in this company or their promises now. They fired wonderful managers who had a long-term track record of working hard and being loyal to the company. They cut managerial staff, trimmed their costs, cut our salaries, all right before selling to Nuance. My brother is involved in acquisitions and told me that he believed their actions pointed to them "trimming the fat" in order to sell. He said he felt pretty confident that within 6 months we would be sold, and I should seriously consider getting another job. They planned this. They didn't care about us, it's all about the money. I really am sorry for those left who are believing these promises. I really hope they keep some of them for your sakes, but I don't trust them at all.

Does WMX still have TE as operations director? nm - Former Webbie.

[ In Reply To ..]
nm

Yes, but title has changed. - no message

[ In Reply To ..]
nm

WM did me a favor - longtimemt

[ In Reply To ..]
A year ago September I was one who received a wonderful e-mail telling me my services were no longer needed. At the time I was furious, hurt, felt worthless, then I spoke with a counselor at the unemployment office who told me it sounded like an acquisition was taking place, I was highly paid and feel I was let go to help get the budget down and everything in line for a sell out. The counselor told me the trend is to get rid of anyone making higher wages and keep the newer, lower paid employees in place. Lo and behold it did happen and from reading the posts on this board I am one who is very happy I was long gone and with another service by the time WM sold to Nuance.

And at the same time you were fired, they - alana

[ In Reply To ..]
were busy acquiring the hospital I worked for. This hospital decided to go with them because WMX "kept their promises." So far, they haven't kept any of their promises. Never saw a bigger bunch of buffoons for managers. In fact, they're all so terrible it seems it might be one person doing the work of many and just putting different names on the emails. Then again, the hospital gets what they pay for.

And they said they would call back those they laid off. - wdwnwf

[ In Reply To ..]
I haven't heard from a single person who was laid off and was called back when new accounts came on board. I don't trust anything they say.

webmedx, subsidiary - willow

[ In Reply To ..]
I totally agree with you. It was once a very nice place to work with employee reoognition and they were proud that they didn't outsource. Now it has become like everywhere else, all about the money and not the employees. Shame on you Webmedx. I would tell anyone to run far away from here. It has become like working in a sweatshop

I've no doubt that that he'll keep his word. But I know... - see message

[ In Reply To ..]
...from experience that it can take what feels like a very a long time for platform development to come to fruition. Any time there is a change to the platform it impacts not only MTs, but all the hospitals that use the system. Lots of gears in motion in the background.

Similar Messages:

May 31, 2011

I don't have an MBA from Harvard, but it is just common sense to me that you don't continually punish employees with lower pay when they are the ones who are generating the money that pays your salary! Plus, our work is PRODUCTION oriented. A happy production employee is a high producer! Doesn't that make sense to anybody but me? What is the matter with you people? My motivation is gone. I have complete apathy towards my job ...

Dec 14, 2012

The latest pay cut was my final straw. I'm starting my first classes in February for a new career in a field that has nothing to do with healthcare and working every single weekend and holiday for the rest of my life while watching my pay go down instead of up with the more experience I gain. Thank you for destrying what I considered a career and turning into something I loathe getting out of bed and having to do. ...

Jul 16, 2012

No one ever said for sure if this compensation had been to offset insurance costs, MUP or whatever? I didn't get it and am curious why it was not across the board. They may have been caught with their pants down on this one. ...

May 05, 2014

Saw this today. Apparently CEO of Nuance, Paul Ricci, made around $29 million last year. Makes me sick that when I was there I was barely making minimum wage after being an MT for 15 years. The article talks about how he was compensated too much even though stocks were dropping. I think the more important point is how the MTs have been treated. THAT never reaches the article of course. http://www.bostonglobe.com/business/2014/04/28/nuance-ceo-paul-ricci-tops-pay-among-massachusett ...

Jul 30, 2014

Any Nuance employees have any idea what the new compensation plan is going to be? ...

May 16, 2015

At Nuance, the caste system THRIVES. The deception of this company is criminal. For the last year, the QCs were required to meet the company standard metrics of 150+ LPH, quality of 99% or higher, schedule adherence of 99%. If you failed to meet any portion of the metrics one week, you received a verbal warning; two weeks, you were moved to the Performance Action Plan. On 5/4/2015, we received our individual QA Weekly Scorecard; we also received the QC Compensation Plan on the same day. With no ...

Dec 01, 2011

If this company would have given us the new Escription whereas we can make the same or better then that would be more understandable. I have several other friends (other mtsos) that make a very good living on Escription which our old CEO (now VP over all nuance transcription) promised us. To cut our pay before this happens to me is just unacceptable and in my opinion may have been somewhat misinformed perhaps just to keep us around with this slower program we are on now. So ...

Dec 21, 2014

Looks like they are feeling the impact of angry and/or exiting MTs. I got E-mail about the 99% used if no audits done and they are back tracking on that now. I heard they were going back on reducing some platforms by the 88%. That totally sucked for them to just throw that in as an afterthought. "Oh, by the way, we forgot to tell you...." I do appreciate that we got back the weekend differential, tiny though it may be. That is the ONLY good thing I can say. ...

Dec 19, 2014

This is their "official" statement I found about their wonderful platform and the ability of MTs to increase their compensation up to 100%!!! Wow!!! Spitting my coke all over the computer screen http://www.nuance.com/for-healthcare/resources/mt-compensation/index.htm ...

Sep 08, 2011

I know Wmx was bought by Nuance, but are the 2 companies not blended? They each doing their own hiring? ...

Sep 22, 2011

I know it seems like a silly question these days, but I really do need to know based on something that was said (not here). If not, what would you estimate an average hourly salary is with this (these) company(ies)? ...

Jun 27, 2011

WMXers, those of you who use VR, are you continuing to use Wmx's program for now? Are you being told whether you'll eventually move to Nuance's product? Is Nuance's VR program Dragon? How well does it work? Nuance put out Powerscribe which is a terrible program so I'm wondering whether Dragon (or whatever else they may use) is more efficient. ...

Jun 21, 2011

God help us all. ...

Jul 14, 2011

I saw the press release today regarding Nuance/Webmedx and was wondering, since Medquist bought M-Modal last month, if all the Webmedx accounts are being swiched over to eScription or Dictaphone (which Nuance uses), or if Nuance also acquired the Enterprise platform and all Webmedx accounts are back to that platform. Anyone out there with any additional information about how the QA folks will be handled? I'm a former Webmedx'er and a new (yet to start working) Nuance employee, so am ve ...

Sep 11, 2011

Anyone work for Webmedx and happy there? Doesn't sound like there have been many changes yet with their buyout by Nuance. Are you having enough work (or on a fairly regular basis)? I know this varies by each area, but in general are most of you keeping out of the soup lines? If you hire on PT to try it out, can you switch to full time or do you have to wait so long? Is second shift the better shift to get more steady workflow? What is the difference in hiring on w ...

Nov 02, 2011

Changes to start November. Anyone have an idea what we might expect? ...

Nov 15, 2011

It seems like lately no matter what account I am working on I am left with only the hardest to understand dictators and/or jobs with bad audio quality. Anyone else notice this or is it just me? I find it hard to believe that there are only ESL doctors at all 5 of the accounts that I work on. I'm sure there must be some good dictators somewhere, but I don't get them anymore. Anyone also notice the quality of ISR is absolutely pitiful? Getting more frustrated by the minute here. Jus ...

Jan 24, 2012

How many of you received the bonus for last pay period? I did not because my QC percent was too high (was told there was an error in how this was calculated and that the bonus would not be in this check due to this error but would be paid at a later date). ...

Mar 18, 2013

http://www.businesswire.com/news/home/20130313005208/en ...

Nov 17, 2011

for an employee and spouse $767.00 a month, dental for an employee and spouse $63.00 a month. I am having to waive the dental, can't afford that. Might have to find a 2nd job as well. Stinks for sure. ...

Nov 18, 2011

How many lines per hour are most people averaging right now on this platform? I am getting a mixture of straight type /VR that varies daily. They have not shown us any reports of how everyone is doing as a group. I don't think I can make the quota in 8 hours to qualify for benefits. I am trying. We have open enrollment for insurance ending November 30. The 1st week in December, they will tell us what the pay plan is for the future. Granted, insurance ra ...

Dec 05, 2011

The AD claims they are “Best in KLAS”, AHDI Employer of the Year and still offer a production based incentive bonus? With everything we are hearing about Nuance taking them over and Nuances pay and bonus plan referred on here as low. Especially the nuance quality based incentive bonus that has their own employees griping about on this forum. Yet Webmedx now taken over by Nuance is still advertising a production based bonus plan? Whats that all about?? ...

Dec 09, 2011

Since we were acquired by the big N, "We" are on the old platform, not Dragon. I don't get any reports that have templates or normals. The account has thousands of doctors. This is as much as I can possibly make under these parameters. So running our "salary calculator," it comes out to $8.50 an hour. I was making twice this 2 years ago for same company before it was acquired. ...

Apr 19, 2012

MTs who worked previously for companies bought out by Nuance I was wondering did any of you work using satellite internet? If so, what happened when you Nuance took over as Nuance says no satellite? I use satellite internet so I'm wondering what will happen with Nuance when they take over Transcend. Initially, I'm sure I would be able to use it, but if the platform is changed, then what? I'm just wondering should I find another job now that accepts sat. or ...

Jun 04, 2012

Is anyone who transitioned from Webmedx to Nuance making more than they were 6 months ago? We got a letter in January stating we would be by now because of "performance improvements and increased production capcity." Well that is not happening. After the next cut in pay, I think I will be close to minimum wage real soon here. ...

Sep 13, 2011

Hello:I am a journalist covering a local public hospital district where transcriptionists have just been outsourced to Webmedx. That company has apparently been bought out by Nuance, and I would like to know more from MTs who have had experience with either company. How does pay compare with a job in a hospital, how much do you make per hour, does Nuance outsource offshore and what can those who work for Nuance expect in the way of job security and benefits. Though I am requ ...

Dec 01, 2011

I have gone over my pay records over the past couple of years or so and my salary correspondence from this company with a qualified unemployment case worker. When I recently told her that now it appears they (wmx,nuance) are going to even cut my pay more the option I have is to quit and then file an appeal. If the company were to try and fight me on ALL the cuts I have received in the near past I have everything to show the case worker to get the highest benefits ...

Dec 13, 2011

It appears they have done away with our paid holidays. We can work on holidays and have a bonus (if the facility is open and there is work). If not, we have to take it out of our PTO or not get paid. My pay by the new plan is cut from 9 typing and 5 voice recognition to 8 and 4 instead per line. The incentive bonus requires 99% accuracy by QA audit, and 15% or less of reports going to QA, paid every 2 weeks. ...

Jan 29, 2012

Would anyone be willing to tell me how may lines they require per week/payperiod? TIA. ...

Jul 14, 2011

http://www.nuance.com/company/news-room/press-releases/NC_017438 It's a sad day. ...