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Foreign Doctor Dictations - Slave

Posted: Aug 28, 2013

Is anyone else at Nuance getting foreign doctor dictations constantly during their shift? I do not mind doing a few at a time but having to do a full shift of foreign doctors is getting very trying. Thanks!

ESL Sundays - nn

[ In Reply To ..]
Sundays for me are 90% ESL at the very least. Don't know why. Makes it really hard to get my lines, and I end up having to make up for it the rest of the week.

Yes and several reports in a row from the same horrible ESLs - Thats how today was for me

[ In Reply To ..]
I just wanted to give up before my 8 hours was up tonight.. Didn't even average minimum wage for those 8 hours. This happens to me on a fairly regular basis. It's very trying to say the least. :(

Over and over - Me2

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Some days I do give up and log off early, when I have had all I can stand.

I am thinking the next time they conference call me for never-ending counseling, I'll just respond in some freaky ESL jibberish language where they can't understand me. Won't that be fun?!

Logging off Early - Fed Up

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And if you log off 30 minutes or an hour early, you're harrassed about why you did and when you're gonna make it up and you're promise that you won't do that again!

everyday, all day long - In the Pits

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I thought it was just me.

pay should be more for ESL - unfair

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In an ideal transcription world your pay would be adjusted if your pool was mainly ESL doctors or English-speaking doctors who have no idea how to speak. It is just another way to take advantage of the transcriptionists who can decipher the poor dictators.

Two of four or five accounts I am currently on are.....sm - LoveMT

[ In Reply To ..]
about 90% ESL dictators. When I was first asked to be on the start-up/go-live team for my primary account about 5 years or so ago, I was told upfront that the account was about 90% ESL, which really didn't bother me. Some ESL physicians are WAY worse than others.

I tend to have an "ear" for the ESL dictators, so most of them are not too difficult for me to pick up. IF I had to do a bunch of different ones all day long from numerous accounts to the point where I could not become familiar with specific styles of the ESL physicians, THEN I would definitely have a problem.

I have been fortunate enough to work in a pool of accounts where many of the same ESL physicians practice at the same hospitals, so I have had the opportunity to become familiar with each one's style, quirks, etc. THAT alone makes it a little bit easier and more tolerable to do a lot of ESL dictators on a day-to-day basis.

I feel your frustration nonetheles. I have had some who just want to make me tear my hair out and have taken me months to get used to. I have had some who I have actually had to ask for samples of every single work type they dictate because they're just perfectly horrible dictators, not even TRYING to be clear and articulate no matter how bad their accent (or whatever you wanna call it) is.

I particularly hate it when I get that "special" AWFUL ESL that no one else wants to do about 5 to 10 times in a row in ONE shift. All that tells me is someone is cherry picking their way around him some kind of way and leaving him so that some poor soul gets EVERY single one. That is so unfair! I will work through whatever shows up in my pool, no matter how bad or who it is, but there are a lot of MLS who don't play fair and cherry pick or sit and wait until someone else pulls "Dr. Fantastic."

I agree with whoever posted below saying that we should get paid at a higher rate for the most difficult ESL dictators and even those mush-mouth, I think I'm God American dictators...

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