A community of 30,000 US Transcriptionist serving Medical Transcription Industry

this silly audits - red

Posted: Apr 15, 2010

This is silly

Not only do we need to follow CP guidelines but BOS and then DocQscribe standards.

So even if you have the first 2, the third will get you audit.

Why can't they spend the money and create one set of rules to follow and be done with it.

We work on production now. checking on previous dictated reports and then double checking guidelines from all three areas ??

and when you send in a blank now I am also being questioned about the audio etc.

Totally agree. This is getting absolutely - ridiculous and out of

[ In Reply To ..]
control. I feel like I am being set up to fail here.

You are. I told them that when I quit. CBAY/MQ wants it all in India. - mrs.krabs

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They're not fooling anyone. CBAY owns the majority of MQ and can call the shots.

"Set up to fail" - you hit the nail on the head. -sm - Twitter

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Even though I work for a different company than MQ, it is exactly like MQ! Which is why this board is important to me. I have no way of knowing what most of my fellow MTs at my MTSO are doing or thinking, but coming here, I feel like I'm reading situations and experiences of my own co-workers.

That said, the "set up to fail" thing seems to be running rampant in all sectors of this field. Even when I was an inhouse MT, when the powers that be began weeding out the older, more experienced, and more highly paid MTs, they began doing exactly what MQ and all the others are currently doing: Making it impossible to keep up with the ever-changing rules and account specifications, or the latest daily BOS rule-change. Not to mention the discrepancy between what one QA person deems *correct*, and the next one does.

It continues today - once again I'm one of the older employees, and part of a buyout where my payscale is higher than that of the new company that bought us out. So I start getting the dregs of dictation that are for the most part unintelligible. I've even been given jobs that were already out of TAT when they were sent to me, only to be "warned" later that I had "too many jobs out of TAT". (WTH?) They change capitalization and punctuation rules daily, and then practically threaten me with a public execution because of a comma or a semicolon.

So now they're actively setting me up to "fail", and this time I'm not going to quit, like I have in other jobs that pulled this stunt. No, I'm going to let them take it all the way through their "warning" process, all the while documenting everything, and keeping copies of EVERY SINGLE correspondence. I'm not going to quit. They will have to FIRE me. Then, while collecting unemployment, I'll have the time to take my case to a Labor attorney who might be willing to take the case on a contingency. Or, I'll have all the time in the world to start doing some BIG-TIME BLOGGING, article and letter-to-the-editor writing, and contacting my senators and congressmen.

I'm tired of the whole MTSO *game*, and I'm in the mood for a fight.

guidelines - happyatlast

[ In Reply To ..]
That is exactly what I told the VP who called me after I left. That there are too many sets of rules and on top of that there is a CP and then we get emails that Dr. So and So at the hospital wants his reports done one way and everyone else another and that it was totally ridiculous. When DQS started everything was supposed to be done the same way.

Happyatlast. How long was it between you quitting and the VP calling you? - mrs.krabs

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I couldn't believe they had the nerve to ask me to call them back, but then again nothing they do surprises me anymore. I have been gone 2 months and now they want to talk to me? WTF about? These people are crazy!

I am not the OP, but I quit 1-1/2 months ago - and they have been

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calling about every 3 days for 2 weeks now. The incoming # says RESTRICTED but I accidentally answered once and the person identified herself and I just happened to "accidentally" turn my cell phone off right after I heard who she was. That has not kept her from calling back 2 more times but I am not answering. If they want to pay me for my time for an exit interview, fine, but I'm not giving them anymore of my time for free.
My first 2 paychecks at my new transcription job are nearly double what my "minimum wage" checks from MQ were for a few months as MME. No stress, very few ESL docs, smaller company, one set of guidelines, excellent communication -- it is heaven.

Sounds like you made the right decision - Suez

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I'm also an overworked/underpaid MME. Good to hear your success story -- thanks for sharing :)

Are you willing to say who you are working - for now?

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Because I am on my last leg with these people!!

nope - it would just get removed - but there are - so many other companies

[ In Reply To ..]
out there. We just get stuck at MQ and think they everywhere else is the same. Look close to home first - small MTSOs in your own state or nearby states. Contact one of your AHDI region officers (president if possible) and ask what companies she would recommend. I did mention the name of a company once that matches applicants with companies they think would be best suited to them - but the posting was removed. Just start looking, do lots of on-line applications, do the phone interviews, and ask lots of questions. Eventually you will find a fit. I was up and running within 2 weeks. I am part-time though, so maybe that was easier than finding full-time.

Reply to Mrs KRabs - happyatlast

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I got a call from someone about a week after I left and that person asked me some questions, then they asked if someone else could call me since I had some not so nice things to say and I said yes. It took another week and a half until the VP called. In total about 3 weeks.

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