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how much does a CCM make - just looking for ballpark

Posted: Jun 17, 2010

And do they get bonuses based on TAT? have always been curious about this. There was a time when I made more per year than an asst. supervisor (back at my co. before MQ bought us out). Of course that is not the case anymore.

Any educated guesses?

If I had to guess, I'd guess in the - sm

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mid to upper $40K to $50K range or so.

I heard that yes they do get bonuses based on TAT. I tend to believe it as it came from someone who should know, but I don't know that for a fact.

These corporations sure waste a lot of money on people who never even touch the revenue-producing product........

thank you, and I agree - nm

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nm

yes, CCMs do get bonuses based on TAT - times - Mine emailed us

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once that he needed for us all to work extra to get the weekend TAT times up to speed so he could get a bonus that he really needed since he had a new baby at home. A couple of weeks later we got an email from him stating he had been let go from MQ and he gave us his personal email so we could contact him because he expected the MQ mail to be cut off really soon. Well, I tried writing to his personal email and it came back as undeliverable. He had previously given us a website that had his new house, wife and baby pictures on it, so checked that for updates for a while. Then forgot about him. Wonder what former MQ CCMs do when they are let go. He was my 2nd CCM. I had 3 in my first year.

I bet I had the same one. Unusual to have - a man, but a man with

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a new baby he is sending pictures of is really coincidental. He was pretty decent as far as CCMs went.

CCMs do get TAT bonuses - used to be CTL so i know for sure

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That's why there's all the "critical backlog" brouhaha emails to "encourage" us to work faster, so they get their bonuses.

and CTL bonus was based on QA submission LOL - wotta joke

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I am still fuming about that whole CTL thing. What a waste of my time training and everything, doing my best to make it work and then just being blown off. This company handles people pretty rough.

do you mean - the CTLs own QA submission

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or the submission rates of all the MTs that were under the CTL?

it was based on the QA submission percentage of the whole group - wottajoke

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but didn't get the MT incentive bonus we used to have. So sometimes we wouldn't get a bonus at all. I questioned it because high QA submission rates are almost entirely caused by the bad dictators...no amount of "coaching" the MT would ever change that. Not that they gave me any time to do one-on-one coaching with all the pointless spreadsheet busywork they made me do, plus time cards and schedules. Then switching everything to TeamWork. At least I met some good friends, other MTs.

nothing but empathy for you - the CTLs were screwed over

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of course the CTL position was dropped before the FTR program was started (thus drastically dropped the QA submission rate by default). How convenient.

I miss my CTL. She was one in a million.

CTLs - Tink

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My CTL was so wonderful. She seriously was one of the best "supervisory" people I have ever worked with at MQ, and I felt so bad for her when they demoted them all.

So to you ex-CTLs out there, if you were anything at all like the CTL I had (and I'm sure you were), you are fabulous and I'm so sorry for what happened!

Upper 40s to right at 60. Yes, they get big bonuses based - on TAT and keeping overtime down.

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Some of their bonuses have been 8 to 10K.

The CCMs FAIL in virtually every way except keeping TAT and overtime down. So, they get more money.

Does not seem to matter a bit if they communicate with their charges or whether they even understand and enforce any policies.

As long as TAT is down and overtime is controlled, apparently that is all it takes.

The book I could write .... heavy sigh.

After reading that, it just makes me want to go even - S-L-O-W-E-R!!! (Rocky Racooon)

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I thought about that today - I have busted my butt

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for years for this company, only staying because I finally got the schedule that worked best for my family. For many years I really enjoyed my job, was very productive and had 99-100% quality scores.

Now because of ASR and bouncing around on many accounts, I have been reduced to min. wage. and many days think about throwing in the towel for good.

So as long as I hit my required minimum lines per hour, I would make around $5.50 per hour, but they have to pay me min. wage. I guess I don't have to bust my butt anymore. I am killing myself trying to get even 150 lph on ASR. I believe they know that rate is next to impossible to achieve.

I never thought in a million years it would come to this.

Oh yeah, I am EXTREMELY grateful for the two 4-minute straight typing charts I got today.

They will pay out decent bonus to MTs - NE MT

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We used to get all those critical nonsense backlogs and requests for OT and I thought I was the only one not working or not checking my email, but apparently the counts got so bad they offered the best incentive seriously I have seen from MQ in YEARS. They can and will pay out the bucks to get the work done, I have seen it. They know those weekend incentives are not even worth the time to read the email and even repeated requests for OT went unanswered. Not to mention the guilt trip/sob emails about patient quality, boohoo. I wondered where the bonus money came from- you all answered my question, apparently from the CCMs and above bonus. About time they shared!

where do you get their income info from? - curious MT wants to know. n/m

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n/m

I would like to know too - CyberlandMT

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I frequently see the Critical Backlog messages from CCM,wondering what happened to the time I used to get paid extra for keeping things in TAT. ?? Yes, I do question. When did it change that I don't get paid at least a little something more for helping to do that. And CCM says she wants to be fair to everyone. Doesn't quite seem fair to me.

that figure's pretty much on mark - mommy3

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As a former CCM, my salary was right around $50K. However, with bonuses that came from TAT amongst other areas, it came it roughly $63K a year. However, IMOP, it wasn't ever worth the effort it took to get the bonuses.

This was a few years ago but I don't imagine it's much different now. I found the pay rather low for the job expectations, which is why I left. I decided to accept a position at a local hospital. At least there I put in my 8 hours a day, work 5 days a week, make more than my salary with bonuses, and have 1/4 of the stress.

No wonder - mom2huskies

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I remember a time when MTs were paid fairly. ThaI certainly is not the case anymore. It seems like everyone else gets raises/decent pay except us MTs, the ones who actually have to deal with all the rules/ASR.

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