A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Trying to make sense out of this - jaybee

Posted: Mar 31, 2010

I agree that the MT biz has become extremely hard and frustrating, but I am copying and pasting something I read below because if I had responded to that, it would have been lost, as messages don't get updated on this board, and I would like other's opinions.

"You are absolutely right. I had worked for a couple of other good companies before going back to MQ, and found that the "experience" I got from MQ was not very good at all. The new companies followed the Book of Style 3, which I was not familiar with, and I found out that for at least four years, I was sending reports in to MQ with "Carbetalol" when it was supposed to be "carvediolol" and I was never told it was wrong. The spell checker in DQS didn't correct it. Neither did so called QA. MQ is not a good place to even get decent experience."

I am not negating the experience the poster had with MQ but have to wonder if he/she worked for "good companies" then why come back to MQ if the experience was "not very good at all?" Also, if the new companies followed the BOS 3, which has only been out for a short time (2 years max that I know of), how many companies were worked for in that time, still to come back to MQ? Lastly, carbetalol is a drug as is carvedilol, so unless it was flagged for QA to check, why would they? The spell checker only corrects misspelled words, not words the MT transcribes inaccurately.

My problem with this whole thing is that there are so many legitmate complaints and this, to me, is part of the problem and makes it hard to take it seriously. I understand how carvedilol and carbetalol sound alike, but really everyone is supposed to fix it but you --the spell checker, the QA person, the "good places" you worked for after MQ and then went back to MQ? The NJA, I understand, the hipocrisy of "first time right" I understand, the undervalued MT I understand, but complaints like this, to me, are part of the reason we're here. Why in the world did you come back to MQ only to complain, this I don't understand.

I will explain - Badcat

[ In Reply To ..]
I am the one who posted that, and I will be happy to explain.
I left MQ because of health problems. I had to have surgery, and I was taking some very strong painkillers, and I did not want to type medical reports under the influence of Percocet and Lyrica. MQ did everything they could to keep me working and talk me out of it. I don't know why.

After I recovered I had gotten offers from these other places, two in fact. One did a hiring freeze before I could even start training. But I did work for the other one.

I had thought I was a pretty good MT, because my audits were always good, and I never got any complaints while with MQ. Then I started working for this other company, and I found out pretty quick that I wasn't as good as I thought I was. I was doing the exact same type of work I had done for MQ, but with this company I was making more mistakes, typing the same things I did for MQ with no complaints.

I realized then that MQ didn't really care about the quality of the reports, about the patients, or about the MTs. At least they didn't before I left.

Why did I go back? Because I had no other options. I had to work, there were no other jobs out there, and I had hoped (stupidly) that perhaps MQ had changed and wised up after the lawsuit, which happened while I was recovering from surgery. I was wrong.

Now I have an offer from a different company, just saw it today. I would dearly love to get away from MQ. But now my confidence is shattered, and I am also very distrustful of this entire field of work. I am taking courses for something else, but it could take me a long time to find a job, and I just can't afford to be out of work while I wait.

I hope this clears up any questions you have. I had worked for the Q for 6 years and I thought I could take that experience to another company, but found out that I really didn't grow much in this field while working for the Q.

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