My suggestions - Happy MT Robin

Garbage in, garbage out - CAMT

some thoughts - destinyisntfree

Thanks - Cheesey

Some input - Happy MT Robin

So, you are requesting to correct as I go then, right? One pass...if I don't hear something right, correct it right then and there instead of passing it by for another pass?

Yes, exactly.  You might need to go slower for a while, but I think you'll make up for it in the long run.   About the only time I go back and listen to the audio again is if I have a blank and then somewhere else in the document they say something similar or say the same term, which happens a lot.  Then I'll go back and see if that was what they said the first time. 

A lot of what you're dealing with is just being new.  I know my first year was I was dreadfully slow and a lot of that was because I was working on my own with no one else right next to me for guidance and/or support.  The company wasn't the greatest, but they were the only ones to hire a new person.  I just knew i had to stick it out until I could put them down for a year and then find something better, which I did.  You will, too.

I am surprised that they took you off QA that fast, but if they did so, then you're doing pretty well.  When they say "send directly to the client" it means exactly that.  It goes directly to the doctor's "in-box" or whatever system they have set up so the dictator can electronically sign it .  It shouldn't go directly into the file, because the documents must be signed in some way by the dictator - their malpractice insurance requires that.  They may not actually look at it and just sign off on it - in fact I think that's what most of them do - but it's their name on the bottom of it verifying/confirming the information.

As to the company disorganization, what you might do is the next time you get a response of "I don't know, I have to ask so and so" is make a note of that name and then send your request for information to them as well.  You need to follow up as well.  If you don't have a response by the next day, e mail them back with a copy to so and so if you can get the address and be really persistent.

If/when you do send blanks to QA, do they send you feed back and let you know what those blanks are?  If they do not, you need to bug the you-know-what out of them until they do.   That's a big hot button for me and I actually asked to be moved to another team because of that kind of issue.  When you do get feedback on your blanks, write them down.  I have little notebooks that I keep by my keyboard and I write everything down that comes back.  I go back through them periodically and review them, but the sheer act of writing it down helps ginormously in terms of imprinting it on my brain.  Feedback from QA is a training tool, IMO.  I've never been at odds with my QA people like some have, but I've always been very lucky and have had really good QA people to work with.  I look at them as another training tool/teacher and when you take that kind of approach with them, they're usually really good about helping you do your job better.

Try this tomorrow - Instead of doing your normal 2 passes, change it up and try to correct everything on your first pass.  Then go back and proof read it to make sure that you got everything.  This will slow you down initially, but I think it will give you more confidence that you really are doing a good job and you'll start to get better and faster.

It's frustrating, I know.  I've had to completely retrain my brain and eyes and how I read.  I used to be a "skimmer" and when I read a novel I would sort of fly over stuff and not read every single word.  Now I'm having to read every single word and it really took me a while to get in that habit.  I would get my stuff back from QA and think "how in the world did I miss THAT?"  It does take time and it can be frustrating, but once you relax and realize that you really can do this, the lightbulb will come on over your head and everything will click.

Good luck.

Thanks, beat me to it! s/m - destinyisntfree

Thank you so much! - Cheesey

Cheesey, to make $21/hour, you need to - edit 600 lph. Very hard to

It is not you, it is this field in general-- See inside - dfasdfsaf

I have to respectfully disagree with some of your points s/m - destinyisntfree

And let's not forget - Anon

And let's not forget - anon - Nick

The problem isn't you, it's the pay. My co. pays .035 - for editing, too. I worked my - sm

You guys, the BIG question you need answered is, what are - others doing your job making?

Very well put. n/m - destinyisntfree

Exactly - defakadkl;