A community of 30,000 US Transcriptionist serving Medical Transcription Industry
sooooo...I just received an email from the quality person of the day. She said the client requested an audit of all reports for a certain provider based upon poor quality. Two of my reports came up on this audit as being below 99.5. These reports had 1-point errors on them because of omitted and/or inserted medical words.
I am not denying that I made the mistakes. However, if there is a consistent quality problem with a certain provider, perhaps...and I know this is crazy....it's the provider's fault! The mistakes I made were in common phrases that were slurred or mush-mouthed through.
Infuriating to say the least.