A community of 30,000 US Transcriptionist serving Medical Transcription Industry
I keep a log of my F11s and report then all at once, at the end of the day, like instructed since a couple of months ago. I apparently left one number out of the IJ# last week and just got a phone call. I got chewed out about ABUSING F11! I got so angry that I argued back that as the person that is having to attempt to decipher a ESL dictator using a poor quality system with disgustingly poor audio quality that I should be given a MEDAL to have made heads AND tails out of it!! I didn't miss one little word or number!!! Then she said "well, I'll let it slide..." Like she's doing ME a favor?!? I walk the line for this company!!! All the while they take my money away and make me feel like my experience is worth NOTHING!
This was ONE number that was left out that they could have just as easily shot me an e-mail to ask me what the number was because I keep that log!
Since they implemented that mandatory reporting of all F11 thing I have not only struggled through a lot of horrible reports rather than F11 them, but am very diligent about the log I keep and only F11 as per the DQS user guide and the e-mailing. I am so mad! ABUSE??? O-M-G!
We are abused!