A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Reporting F11 on Self care - agnes


Posted: Jul 28, 2011

I keep a log of my F11s and report then all at once, at the end of the day, like instructed since a couple of months ago.  I apparently left one number out of the IJ# last week and just got a phone call.  I got chewed out about ABUSING F11!    I got so angry that I argued back that as the person that is having to attempt to decipher a ESL dictator using a poor quality system with disgustingly poor audio quality that I should be given a MEDAL to have made heads AND tails out of it!!  I didn't miss one little word or number!!!  Then she said "well, I'll let it slide..."  Like she's doing ME a favor?!?  I walk the line for this company!!!  All the while they take my money away and make me feel like my experience is worth NOTHING!

 This was ONE number that was left out that they could have just as easily shot me an e-mail to ask me what the number was because I keep that log! 

Since they implemented that mandatory reporting of all F11 thing I have not only struggled through a lot of horrible reports rather than F11 them, but am very diligent about the log I keep and only F11 as per the DQS user guide and the e-mailing.  I am so mad!  ABUSE???  O-M-G!  

We are abused!

 

 

 

Amen to that! You go sister! - Just Sayin NM

[ In Reply To ..]
xx

Med demoralizing Quist - Adios

[ In Reply To ..]
This company has no concern whatsoever for how satisfied we are working here. To do the work we do and then get our paycheck, how do we hold our heads high and feel proud about what we do?

And then just in case we still have any self esteem left, what you described happens.

This is NOT an employee-friendly company. Unless of course you read the propaganda that occasionally comes out from upper management. Has the new guy in charge been to anybody's house yet? Didn't he say he looked forward to meeting us? Oh, I forgot, that does not include us lowly MT/MEs, the ones with the skills that put the product out.

Kay, off to work now.


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