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Reporting Time Pay - ex-Nuance Newbie

Posted: Feb 08, 2015

I had posted about this when I was still with the company. I'm reposting this to help you all out, as when I had last posted about it I had emailed Nuance regarding the New York law.

I had emailed them regarding my shift, that I followed all procedures, and then I sent a .pdf of the New York State Labor statute regarding reporting time pay.

THEY PAID IT. THEY ABSOLUTELY PAID IT. My TSM was not happy and thought I had mismarked the time card. HR/Payroll replied immediately that it would be done per state law.

The link below is a state-by-state breakdown. This is an older link, but it's what I used to then go to the New York State Department of Labor site, find the clause, and then email that in.

It's small comfort, but especially during dead times at least you'd get something. Hope this helps someone.

Thanks for posting that....interesting - Nuance breaks these

[ In Reply To ..]
laws on a daily basis. I am sure they would figure out some way to get out of it if everyone started demanding this pay. They aren't about to pay us for doing NO work. They don't even want to pay for DOING WORK.

I am glad that you got them to pay....

Shame on them for not including this info in - their out of work policy.

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Everyone in every state that includes this pay should file for back pay owed. There's a lawsuit waiting to happen.

Can I ask if you stayed with them - much longer after this?

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I worry about being targeted if you do this - i.e. given horrible extra accounts which will bring your lph down on purpose, having a schedule change forced on you, having your work targeted even worse (if that is even possible) by FIESA.

I think if I knew I were leaving I would do this since what have you got to lose, but not sure I want to bring the wrath of Nuance on my back when I still am working there.

not long...but they didn't know I was leaving - ex-Nuance Newbie

[ In Reply To ..]
I just did it very matter-of-fact and put it as "this is my state labor rules and I want to be in compliance. Per the handbook you guys participate in all local labor rules. How do we reflect this?"

I think if it was something I did a lot perhaps there could've been backlash, but since I only did it once and left shortly after I didn't experience anything about that. I think, honestly, once they have it in black and white there isn't much they can do about it. Yes, I'd be worried about backlash, but my post was more to make folks aware that this is their right and they complied.

If I did this at the moment it would be - every day all my hours

[ In Reply To ..]
So I don't think that would go over well.

No lie, this whole week and last week there has been no work during my regular shift or very little. I am having to "flex" myself all over the clock to get any work at all and it is so frustrating.

I get annoyed when it's suggested I change my hours - I was there first, what about telling all the newcomers to change their hours? Really, being with this company for years gets you no advantage at all.

Definitely if I ever get out of this hole I will do what you suggest too right before I leave, but if I tried it now I just wonder - I see MModal people are forced to change schedules whether they like it or not and also they seem to be forced to take on many multiple new accounts. That I don't want.

I am going to keep waiting for awhile and get a second job to buffer the Nuance effect (on my psyche AND my bank account), which I hope will lead to a way out of Nuance.

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