A community of 30,000 US Transcriptionist serving Medical Transcription Industry

Living in fear - anony

Posted: Dec 04, 2013

Just got e-mail stating I did NOT pass my audit. i got 99.4%. i have been with this company for over 15 years. Lately, I stress out every day over this job. I am sitting here waiting for a phone call from my TSM to discuss this. I am quite worried. Living paycheck to paycheck now. Cannot afford to take another pay cut or lose my job. If they do put you on 100% do you ever get taken off?

I have slowed down and really tried to be more careful/cautious. Can't dwell on this. Need to say positive.

Thanks for lettiing me vent.

Further . . . - anony

[ In Reply To ..]
I feel like now they are nitpicking. I look at the quality of the off-shore people and am amazed they are not held to the same standards as US employees. Maybe we should move to India? HA.

Maybe this will help ... - XYZ

[ In Reply To ..]
I didn't pass my last audit either, it was the very first one that I ever failed and I too have been with this company for 15 years. I was at 99.5% which by the standards of every other profession is considered exceptional. But not MModal.

I picked up the phone and called a higher up in a different region who I trusted and who has worked with my TSM for many years. She told me that TSMs don't usually make a big deal about ONE failed audit. She said they are alerted to the score and they make note of it but mostly they consider it to be a one-time thing. Sometimes they don't even make a deal if it's 2 or 3 failed audits but once they get the idea that it's becoming a pattern, that is when they start pulling in the leash and taking corrective action.

I know this doesn't take away your fear, I feel it too. We all do to some degree. Just try your best to learn from the errors on your audit, slow down a little, and just do your best.

If you have an opportunity to take a refresher course (your TSM would know about the upcoming courses), I would recommend taking one. I took one myself recently and was surprised at the number of tips I picked up to help increase my production, and it also showed my management team that I'm being proactive and making an effort.

Good luck, and know you're not alone.

Thanks - anony

[ In Reply To ..]
I am sitting here working myself up into a tizzy. I failed an audit last month. Sincerely hoping I do not lose my job. If so, don't know what I will do. I have no one I can move in with if that happens.

I'm in the same boat - XYZ

[ In Reply To ..]
I'm a single mom and this is my ONLY means of income. I do get food stamps every month but that's the only form of outside help - I have lost a lot of sleep worrying about losing this job and I'm doing everything I can to keep it. You do the same too, OK? We're in this together.

Thanks - anony

[ In Reply To ..]
Keeping fingers crossed. Just wish the phone call would come in. Let's get it over with.

keep us posted - n/m

[ In Reply To ..]
x

Nuance? - Meh

[ In Reply To ..]
If ismply having enough money to live on is your chief concern right now, then I think you should apply to Nuance right now. They are looking for people, and I don't think they would have a problem with a score of over 99%. I don't think MModal pays any more than Nuance, does it?

HMMM - anony

[ In Reply To ..]
As my dad used to say ". . . jump from the frying pan to the skillet."

Don't believe they are any better to work for.

Just saying.

it's a lateral move - n/m

[ In Reply To ..]
x

Might want to read the Nuance board - Skeptical

[ In Reply To ..]
before you do this.

Yeeeeah, I don't think the Nuance employees are doing any better - than we are

[ In Reply To ..]
We might be 2 different ships but it's just a matter of which one of us goes under first.

And did you read the article - former slave

[ In Reply To ..]
that stated that 55% of Nuance's total operating expenses go to pay the salaries of 5 executives? That cannot be the norm for a successful company. Wouldn't surprise me if MM did the same thing.

absolutely - if you think

[ In Reply To ..]
If you think QA is bad at MM, spend a week at Nuance.

Living in Fear - Been There!

[ In Reply To ..]
I was in exactly the same place at one time with this horrible company. I was a wreck every time an e-mail came in, when the phone rang, every report that was QA'd and finally I had enough. You should start looking right now for another place to work and get away from MM, because if you don't and they get rid of you on some technicality, then what? It is better to have a job and quit, than the other way around. Again, how can any human being work for this company and take the horrible treatment they dish out and WHO, do they think they are. I sure do hope there is some justice in the world and this company gets what it deserves!

Living in fear - Pessimist

[ In Reply To ..]
Sorry to have to say this but if they want to get rid of you they will use the audit as a basis for that; if not, they will let it slide until the next one. If they put you on 100% QA, you will lose 3 cpl for 95% of your work. Hoping for the best for you but just be prepared.

Wondering - anony

[ In Reply To ..]
How you know this? Can this info be found somewhere in the policies? Do you ever get off 100%?

TIA

Just happened to me - former slave

[ In Reply To ..]
but I promised not to tell my story again. As for the 95% - if you are only allowed to send 5% of your work to QA without penalty then the other 95% is paid at 3 cents less per line. You may be able to get off 100% QA but in the meantime you will be working for minimum wage. If you are willing to do this or have no choice then you're stuck and I am very sorry.

Same here - Just plain scared

[ In Reply To ..]
I'm in the same boat. I haven't received the email yet but know it's coming. I'm scared to death. You're not alone.

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