A community of 30,000 US Transcriptionist serving Medical Transcription Industry

I'm not sure I fully understand the role of our - whodat

Posted: Mar 28, 2014

"QC coaches." Anyone really know ~ because I am curious.

I don't know, but mine is clueless & gives incorrect info very often. - nm

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I wish they would quality coach their only QA - people. So many incorrect

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changes being made to reports.

I'm an MME/SHDA, and my QC lets me know my mistakes. - sm

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If I've erroneously changed something in an MT's report and the MT points it out to my QC or TSM, they let me know. I NEED to know when I've been an airhead and made a mistake or mislead someone. I learn from my mistakes just like everyone else should.

Unfortunately, if the MT stays silent....

Email forwarder - CT

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The rumor was they were supposed to "coach" us to quality, but I think they just forward complaining emails they get from the client...

I totally agree! If I ask mine a question - whodat

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she always refers me somewhere instead of answering my question. Why can't she just answer? Is she that busy?

She gets a lot of emails ;) - CT

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Could you imagine having to distribute complaints from all those grumpy accounts every day to 100+ MTs? Holy glorified mail clerk, Batman!

Lots of e-mails - Poor thing!

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That's her job! If you are a garbage collector, don't expect to pick flowers! I really don't understand all of these acronym positions and yet we are constantly paid less!

because she doesn't know the answer. - kayz

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We know so much more than they do.

I would imagine if cuts start happening, that's where they'll start. - Seems like an unnecessary position. NM

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One and only time I'd probably disagree - s

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I actually do like my QC. She is helpful when I ask questions, answers emails.

My QC is always available as well. - Fights for me on audits too.

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In fact, she will look at audits and fight for reversal even before I see them sometimes.

She is sweet and always available.

Boy did I luck out in team assignments.

You and I must have the same QC - anon

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Mine is a "fighter" too, for the team on Audits. She listens to ALL critical errors and has many of them reversed even before passing the Audit on to us. Most people never even know she does this.

Well dang - I'm jealous!!! Sure wish mine - whodat

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was like that!

MINE THREW ME UNDER THE BUS - Diane King

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Went from amazing producer (3d in a group of over 100 and top 1/3 of QA) to couldn't do anything right, to failed audits, 100% Qa and termination.

How are failed audits your QC's fault. She has nothing - to do with your audits. nm

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Based on a prior conversation - DKAK

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This was based on someone saying her QC fought for her even with the audits.

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