How are we supposed to know when we are docked?

Does anyone know if it is an industry standard to begin penalizing an MT as soon as he/she comes off full QA on a new account for access QA submissions? The "First Time Right" policy is very unclear about when the dock in pay is supposed to start. When an MT starts a new platform AND a new account AND Speech Rec on that new platform all at once, isn't there usually a grace period of some kind? ...

Really, there are a lot of times where something is just not interpretable, no sound, etc. That will be kind of nice that we don't have to send reports to QA for those types of things. That would be most of why I usually have to leave a QA marker. So really, when I think about it, it may not be as bad as everyone is thinking. (Trying to look at the bright side :-) Has anyone heard if MMEs will be docked if over 10%, then 5% later, of their reports are sent through to the client ...

Why should we be docked for sending work to QA especially when there is an issue with poor audio quality, having a job that is incomplete or simply not being able to find the correct address even after we have spent time doing the propper research. This is as ludicrous as it would be if the phone company decided to charge us extra to call 911. ...

Here is a link you may be interested in. http://money.usnews.com/money/blogs/outside-voices-careers/2012/10/29/8-workplace-rights-your-employer-might-not-tell-you-about ...

I just cannot do this. I lose pay because I read specs and utilize QA trying to do a good job for the client. I sure hope some job offers come through soon. Just don't know how long mentally I can work for this company. It is as horrible a place as I had heard. You have to go to Utilipro and pay details to see your actual line rate. If you have MTQA or SRQA showing on your pay stub itself as a category, welcome to M*Modal. You just lost some ...

The video is an excellent demonstration of the Medical version of Dragon NaturallySpeaking when you have the correct sound card and microphone, you dictate correctly, and enough time and effort has been put into training it as well as it. Some of what you'll see also demonstrate the use of macros and templates. http://www.voicerecognition.com/dns8/dragon_naturallyspeaking_medical.html Now you know why the product is so expensive. ...

There is extremely loud static, so much so that we cannot even hear the dictator except for maybe 1 or 2 words in a paragraph? Do we abandon the job or send it to QA or.....?? I've had some bad static before and suffered through it, but this is so bad that I can't hear anything at all, and the static is so loud that it's hurting my ears! ...

Just got an e-mail from my QTLmnop? that we are supposed to still send reports to QA when we think someone else will understand what we can't. (!?) If I can't hear something, I just can't hear it. Period. It's after I've done my research. How can I predict if someone else's ears can hear it? Maybe, maybe not? I think they're just asking us to be superhuman. The bottom line is that with all these restrictions, I'm d ...

The last I heard, we were supposed to sit tight and not send in a request to support, but mine is saying it expired today, so when are they going to do something?? TIA ...

He received supplemental oxygen and anti manic amputations by EMS. ...

able to choose 3 specialty books to search from on Benchmark? When I go there and try to choose I am unable to do so, doesn't let you. Has anyone actually been able to choose these 3 books. CCM says I should be able to, but I've tried numerous times. ...

Are we not to send e-mail to support anymore? I am so confused with all the rules at this place. UGH. ...

Wasn't sure what is the latest and greatest policy of what I am suppsoed to do? Can you tell I don't pay attention to their e-mails? Thanks in advance. ...

When you get in to Remedy, what are you supposed to see? I am not seeing anything although my login and password worked. Thanks ...

Verify our pay when we have no idea what the breakdown of the production incentive is?? (Better me, Better we....HAH) At least with Webmedx everything was laid out, tier by tier.... I was able to set goals and achieve them, not now though. This is just stupid. ...

I submitted for a ticket, but don't know what I'm supposed to do now. ...

Sorry for the stupid question, but I am new. No Jobs happen a lot and not sure if we are supposed to clock out and just sit and wait. ...

and get a ticket number for NJA when they neither answer the phone nor return my calls. ...

I AM WORTH AT LEAST DOUBLE IF NOT TRIPLE WHAT I MAKE HERE!!!! QA SCORES HIGH, QA SUBMISSION LOW!!! WHEN ARE WE GOING TO BE APPRECIATED FOR WHAT WE DO FOR THIS COMPANY?????? I AM SICK TO MY STOMACH!!! ...

Are we supposed to clock out when there are no jobs available, or do we stay on the clock and keep checking? Are we just being shut out? I don't understand what's happening. ...

"enhanced" benefits and pay rates? I can't seem to find the e-mail that discussed this. I think it was in April or early May, but so far can't find it. Why no word from Vern lately? Is he on a Norwegian cruise? I miss his chummy e-mails. ...

I honestly did not read those past emails we got on "My Community". Did we change over to a new system that I did not bother to read about, or is it just down this morning? ...

I understood the problem with this MTSO over the winter with the horrible weather, but now? I can hardly keep up with my bills as is. ...

Yeah, I know it's sounding old. My primary account is OOW and I've been getting nothing but crap dictation on my other accounts. Between that and knowing which specs belong to which account, there's no way I'm making my line count. Thanks a lot, India, for taking our work from us. How about you take the crap stuff and give us back the good stuff? See what it feels like to be in our shoes for once. ...

what our new line rates and compensation are going to work out to be? Who knows if we can even afford it? ...

round of MTs to coders this summer/fall? With the new CEO, are they going to quit doing it? ...

.. in the "total hours" for the week when calculating our C-LPH? My 15-min OOW punches from this past week were included in my total hours. If they had NOT included those OOW punches when they were calculating my C-LPH, I would have been put into the next tier... just barely... but I WOULD have made it into the next tier. I emailed my TSM about it this morning but still haven't heard back yet. Is this the norm? I could have sworn I read in the handbook that OOW punches are ...

I thought it was the first week of January?? ...

but after Jan 31st, shouldn't we have them by end of February at very latest?? And if they don't get them to us on time for whatever lame excuse, where do we report it? Our state's labor board, or the state in which they are registered to do business? ...

How are we supposed to know when we are docked? - Daisy

Docket? - oops

oops-meant docked. - oops

Maybe because in the back of your head you are thinking - court case as in class action. HA.

Maybe more than a judge. - oops

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