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Docked for Too Much QA - Sad But True

Posted: Jun 29, 2012

Does anyone know if it is an industry standard to begin penalizing an MT as soon as he/she comes off full QA on a new account for access QA submissions? The "First Time Right" policy is very unclear about when the dock in pay is supposed to start. When an MT starts a new platform AND a new account AND Speech Rec on that new platform all at once, isn't there usually a grace period of some kind?

No you should not be docked for QA on a new sm - mqmtnomore

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account. New platform would have nothing to do with it but a new account you should be given a grace period and I would ask you CCM about it.

I was put on 3 cpl cut in pay because I was put on 100% QA because of a bad audit and told them I would not work for 3 cpl as I could not live on that and they "told me I had resigned and accepted my resignation."

They do what they want but definitely talk to your CCM and she what kind of answer you get.

QA markers - inafog

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How many QA markers can you have in a report before you send it to QA review? I really don't know and I always send it to review if it is 1 QA marker but is a medication/allergy, etc since I think that's pretty darn important!

QA markers - Dinosaur

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It can depend on the client, but as an overall rule, the last I knew it was two.

Always check the client profile - MME

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You will quite frequently find that information in the client-specific instructions. Many facilities have varying numbers of blanks they will allow before the document is required to go to QA.

My understanding was (sm) - BrendaK

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that anything that went to QA automatically because of client specs doesn't count for docking. It's only what we force to QA. Can't access my manual atm to verify it though. Oh, and I don't know if it makes a difference, but I work on the Cornerstone platform. I have no clue about DocuScribe.

How is it legal to require us to guess?!?! - nm

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