A community of 30,000 US Transcriptionist serving Medical Transcription Industry


Confusing message - what to do


Posted: May 04, 2015

So we get an email yesterday stating that now when we work extra hours/OT we have to pick up shifts off the swapboard instead of emailing TSM or schedule person to help them keep better track. Except this morning we get an email that work is current and to delay our starting times. So now are we to pick times off the swapboard in order to make up the time that we got delayed and are we still to keep working extra? Just once it would be nice if everyone could be on the same page.

Got the first email, but not the second, and - am ignoring both.

[ In Reply To ..]
I do not see how taking shifts off the swap board that they have added just to give us OT helps them keep any better track of what OT people are commiting too, especially when you can pick up a shift 1 minute before you want to work. If I want to work 1-2 hours extra a day, I don't want to be commited to certain times. I will sign on and off when I can around my other personal duties. I'm just going to work OT as I want to just as I have the past many weeks and see what happens. I seriously doubt I will get any flack about it and if I do. I will tell them what I think about their swap board.

The swapboard is awful. If you - sm

[ In Reply To ..]
actually wanted to swap a shift with someone for an event rather than using your PTO, then okay, but they're trying to use it to cover scheduling gaps, OT, etc. That's not what it's for. That's the job of our professional scheduler people..... Guess they haven't realized if they make everyone use the swapboard for everthing, then their position won't be needed anymore.

One of the PODs - said they were scrapping

[ In Reply To ..]
the swapboard because it wasn't working. This company couldn't find its with both hands and a flashlight.


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