Anyone have a Master Ticket number? I'm on hold!!

Anyone receive a master ticket number for the downtime yet? Haven't heard anything back from Remedy yet 3 hours after placing ticket. ...

Did anyone every get the master ticket number from when it went down the other day? My CCM said she would let us know when she got one but so far I haven't heard anything. ...

Is anyone else having a problem with support getting a ticket number when out of work? Four days running I have requested a ticket and its like pulling teeth to get one--didn't used to be like that. Any thoughts. ...

I put in a PTO request a month ago for a single day this week and have yet to hear from my CCM. I've e-mailed her a total of 3 times about this, but have not yet heard anything either in e-mail or on Schedule Source. Maybe the technical staff could get hold of her, or maybe I'd get fired for using the new ticket system inappropriately? ...

Mine is still down and I can't even get in to get a ticket number. ...

and called last evening and still have not gotten called back. ...

and assign them as needed WITHOUT them ever showing up on the DQM backlog? ...

If one has never done any coding wouldn't it be better to wait till the schools are teaching ICD-10? ...

He started dictating an Op note and then got confused. While trying to figure out what the heck he was doing, he said "hold your water." Maybe I'm just really bored today, or maybe my sense of humor is out of whack, but I started laughing hysterically at that! When the doc actually talks directly to me instead of just dictating (unless they are being a jerk) it's nice because you realize that he or she knows there is someone listening....even if they're telling you to ...

doesn't matter to you, the MT will fix it. So what it takes MY time, so what it throws me off when I'm half way through the report and realize I may have it wrong and have to leave the screen, relisten to the beginning of the dictation, and change it..What do you care doc? you make a crap ton more money than I do, so obviously your time is more important.. ...

MedQuist Inc. is set to buy bankrupt medical transcription firm Spheris Inc., sources confirmed to NashvillePost.com this morning. The New Jersey-based company came out on top in the race to buy Spheris' assets, beating out competitors Transcend Services and Nuance Communications in an auction that apparently lasted through Wednesday night and into this morning. It is unclear this morning what price MedQuist (Ticker: MEDQ) will actually pay for Spheris. Transcend offered $7 ...

Face is symmetric and moves normally. Palate and tongue are midline and move normally. Sternoclavo master and sjogren normal. Dr. always gives the same examination, but today he throws in "sternoclavomasteransjogrennormal" He says it so very fast, but when I slowed it down I am 80% sure he says sternoclavo master and Sjogren normal.. not sternoclavicular or muscle or such .. any ideas? tia ...

Is it a good move to go into QA or should I stay where I am MT3? ...

Ok, I notice people use a lot of abbreviations when they talk on here. Is there a list stating what the abbreviations are? Stuff like MT, RN, QA, VR, MTSO, RMT, CMT, etc. Yes, I'm a newb! I know some of the ones in my examples, but seriously, all of these abbreviations are driving me nuts! ...

Bachelor's degree in an unrelated field, professional background in management, then 10+ years in medical transcription, new coder. Interested in future healthcare management. Would a BSN/nursing degree be desireable? Or better to pursue a second bachelor's or a Master's in HIM? Or ... other that I have not considered but should? Looking for insight or thoughts. ...

Anybody know? Is this a new job title for QA or is this position different? If so, how is it different? ...

Does anyone know anything about the MME certification exam? I have searched for it on Google and cannot find anything. Thanks. ...

How long does it usually take to get a ticket # for NJA? I sent e-mail about this yesterday morning and still have received no ticket #. ...

I submitted my first ticket for an F11 and got a call back within the MINUTE! Qcare person said they had NO IDEA what it was for, what F11 was or what they were suppose to do with the incident report, put me on hold to ask someone else about it then suggested I call someone for technical support if it was an ASR issue. I read and re-read the emailing and followed the instructions to the "T". This is just laughable, and yet I hope I don't get my head chopped off for the F11 ...

I just spent about 1/2 hour with an Indian tech guy for him to clear DQS so I could sign in again. He gave me a ticket number. What do I do with that? Usually whenever things like this happen, my CCM takes care of it, we just notify her, but she is off for a week. Do I report this incident in Remedy with the ticket number? This is horrible, I could hardly understand or hear this guy. Thanks for any help you can give me. ...

where do I place a no-work ticket? ...

Does anyone know? MQ mail still not working for me so how do I send email to support and CCM to open ticket? ...

Anyone have a Master Ticket number? I'm on hold!! - annie

No, but I just requested one on Remedy - nm

OMG. I better not have lost that loooong job I just finished! - nm

Can't even get a Ticket number on Remedy - says "submitted." - annie

That's what my Remedy request just said. Can anyone - get back in?

I am in the same boat as you - Anon

master ticket 1150449 - mmmt

Thanks! Still no word from TSM or QC!!! - annie

You must have my - TSM and QC

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